Ratings based on 1,164 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great central location

Posted Feb 24, 2015
Pros: Central location, breakfast, pleasant and knowledgeable staff.
Cons: An overhead light was out and the refrigerator did not seem to work right.
Location: Across from convention center. Short walk to Riverside mall with trolley for onward to French Quarter and all attractions there.
Whether you are here on business or pleasure, I would recommend the stay at the Hyatt Place. It is directly across from the convention center and a short walk or trolley ride to a number of attractions including the French Quarter. Breakfast is served every day and the menu varies somewhat. Food is good and hot. This is a perfect venue for both business and families and the concierge has a number of tours available for sign up in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy cerca de French Quarter

Posted Feb 23, 2015
Pros: La atención y comodidad son excelentes.
Es un excelente hotel con muy buena ubicación. Esta en frente del Centro de Convenciones y prácticamente se puede ir caminando al centro de New Orleans y a French Quarter (Barrio Frances) que es la zona mas antigua de la Ciiudad.
5 out of 5
Recommended
for Families
by A verified travelerfrom Dallas, Texas

Spacious and comfortable

Posted Feb 21, 2015
My family stayed here for Mardi Gras and the location was great. Six of us fit comfortably and we had plenty of room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new orleans

Nice but for the cost of room expected a lot more.

Posted Feb 19, 2015
Noise from center court echoed into room because of the design
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles,ca

Great place to stay

Posted Feb 19, 2015
Only stayed for a night and wish I could have stayed longer. Was able to check in early, left my bags and was offered some coffee. Huge lobby with outlets everywhere and free computers to use. Outlets near the bed, large room with a sofa, and the breakfast was the best with a wife variety and on dishes. Felt like home.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MS

Nice hotel

Posted Feb 18, 2015
I felt welcome as soon as I arrived at the hotel. I was greeted and asked why I was in New Orleans. The staff was so nice and helpful. The location is within walking distance to the French Quarter and the Shops at Canal Place. My room was very clean and the bathroom was spotless. I would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lake charles

Posted Feb 18, 2015
great staff!!! no issues with the room awesome view and free breakfast buffet every morning
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Pros: The staff were excellent and attentive
Cons: Bathroom a little small
good experience and location for the Bacchus Ball
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
The front desk staff were wonderful and very friendly. The house keeping was not so good. Some time my trash was emptied. They forgot to do something every day. The bathroom vent looked like it had never been cleaned. But I loved the location and all the front end staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2015
Pros: Cleaniless, free wifi, the breakfast is delicious!
Location: I was in town for a conference so it was across the street from the Convention Center which was really nice
Excellent hotel, very clean, very helpful staff. The breakfast is sooooo good!