Ratings based on 1,558 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!! But....

Posted May 28, 2015
Very clean room and comfortable bed. But, for over $200 per night, I would expect some sort of breakfast . And if you like to get on the road early- sorry, as breakfast isn't served until 7, and you'll pay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mobile,al

Just a get away

Posted May 26, 2015
Very nice hotel top of the line stay I would advise anyone to stay there.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

not ready for 3 pm

Posted May 26, 2015
Pros: location
Cons: timeliness of rooms being ready
Location: Smoothie King Center
Room was not ready for 3 pm check in, staff disorganized.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
It was an amazing stay though our room had not much of a view to look at. Very convenient I walked to the French quarter,River walk and Garden District... It's pretty much in the middle of all New Orleans best sights
3 out of 5
Recommended
for Everyone
by A verified traveler

corporate hotel

Posted May 15, 2015
$250/ night & still have to pay extra for water View of car park Sticky carpet Queue for breakfast But hey, it's the USA and if people pay....
5 out of 5
Recommended
for Couples
by A verified travelerfrom Buenos Aires

One of the best hotels I had visited

Posted May 15, 2015
Pros: All
Excelente especially the attention of the personal. Very good actitud and eficient.
2 out of 5
by A verified travelerfrom new orleans

Posted May 13, 2015
Pros: Very modern and clean
Cons: Have someone go back and check if the rooms have been cleaned completely.
Location: Everything was close.
One night when I returned to the hotel my room had not been cleaned thoroughly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Staff and services were outstanding.

Posted May 13, 2015
Pros: Close to French Quarter but also far enough away.
Cons: Make sure that the printers are working properly at the boarding pass station.
The food at Borne restaurant was top shelf. The staff was very accommodating and friendly throughout my stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Coffs Harbour

Nice hotel in quiet location.

Posted May 13, 2015
Had issues on check in with desk clerk saying my card had been declined but when checking with my bank the charges gad been processed twice. Otherwise great hotel. Not in the heart of things but easy to get around with local transport system.
2 out of 5
by A verified travelerfrom LONG BEACH CA

The accommodations was revoked.

Posted May 12, 2015
the accommodations was revoked. Had to pay for parking. Was told breakfast was included it was not. staff overcharged. This place is a money upon arrival..