Ratings based on 1,489 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Beverly Hills

Great Business hotel

Posted Mar 29, 2015
Pros: I liked the 24 hour gym and pool! I liked the staff and concierge I like the STARBUCKS!
Cons: Elevators are confusing hotel lay out was a bit over whelming Took us a long time to get from room to taxi
Location: We were able to walk to Bourbon street and restaurants
This hotel has a good selection of amenities The sushi restaurant was good! staff was amazing, on all levels The live music was a great perk! The room was clean, and the bed was comfy
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Super fun hotel

Posted Mar 29, 2015
Pros: Food was great! Staff was helpful
Cons: Elevators are far, hotel layout seems confusing---room isn't fancy, but nice
Location: Great area --felt safe! lots of taxis everywhere
Love the live music Concierge was very helpful Gym is 24 hours!
4 out of 5
Recommended
for Everyone
by A verified traveler

Definitely worse the price!

Posted Mar 29, 2015
Pros: Food, amenities
Cons: Larger bathrooms, with more bathroom amenities
Location: Location was good, not in a noisy area, but still close to everything
Great location and staff! Lots of amenities Food was good, and room was clean as well The hotel rooms were far from the entrance to the hotel, and the elevators were a bit confusing, but overall, a great place!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide Australia

Staff

Posted Mar 28, 2015
Pros: Nothing is too much. Staff were very accommodating to our needs in a friendly way.
Cons: My only constructive criticism is amount of noise the room air conditioner makes even at the slow speed. Sadly all aircons make excessive noise. It
Location: All good. Street cars and Hop on Hop Off bus all very close
All staff were very polite and efficient. Dining room, front desk, cleaners etc. All very good, which is what I experience in your other hotels ie Canberra Australia Well done.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney austrs

Modern hotel

Posted Mar 24, 2015
My husband and I loved this hotel. Modern,clean gorgeous decor. Has Starbucks and other good places to eat. Also within 15 main walking distance to French quarter, river walk shopping outlet,casino and many cafes etc. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bossier City

Overbooked

Posted Mar 24, 2015
Pros: The courtesies extended to us regarding them being overbooked was tremendous.
The hotel was overbooked and they had to relocate us to another hotel and it was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel!

Posted Mar 23, 2015
Pros: Check in was quick and easy...as was checkout.
The hotel is beautiful and within walking distance of the action!! The continent breakfast is the biggest and best "free" meal I have had at any hotel. It turned out to be more of a full breakfast then your typical "continental" breakfast.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Spring Hill, Tn

Nice but not value perceived

Posted Mar 23, 2015
Pros: location, staff
Cons: fit and finish on rooms. Beds uncomfortable.
The hotel itself is very nice. The rooms are a bit pedestrian for the cost. I have had much nicer rooms for much less. The rooms don't fit the rest of the property. The staff is great, the outlets a bit overpriced and the prices for sundries in the gift store are way overpriced. I would highly recommend making a trip two blocks away at Rouses to get anyhting you need as it is a wonderful market much like whole foods. The pizza for room service was excellent and appropriately priced. The parking garage was convenient.The location was very good but I wouldn't recommend the RT rail system. Too slow. Taxi service was ample and the prices not horrible. .5 miles away from the WW2 museum and I would recommend carving out a whole day for that. The price/value equation here was off but overall it was a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Uuuuu Weee

Posted Mar 23, 2015
Pros: Everything
Cons: The cleaning lady was not what she should have been however had I let the management know it would have been taken care of immediately.
Location: Excellent location very near Bourbon Street which is the purpose of the visit. LOL stores and other great places also near by.
The hotel is phenomenal. If the weather is awful the hotel has exactly what you need if you have to stay inside.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N

Posted Mar 18, 2015
First class staff, first class amenities, first class experience!