GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Concierge Room - Non-Refundable
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
The 32-story JW Marriott New Orleans overlooks historic Canal Street, three blocks from the Riverwalk Marketplace and within a half-mile of Harrah's New Orleans Casino, Aquarium of the Americas, and Jackson Square.
High-speed wireless Internet access (surcharge) is available in the lobby and 17 meeting rooms, which encompass 17,000 square feet, including a ballroom for 800 guests. A business center provides faxing, copying, printing, and high-speed Internet access (surcharge).
A fitness center overlooks the rooftop pool. An indoor promenade with a beauty salon and gift shop is set at the hotel entrance on Canal Street.
Rooms
There are 494 guestrooms at the JW Marriott New Orleans, all of which have views of the Mississippi River, downtown New Orleans, or the French Quarter. The contemporary rooms include CD players, minibars, in-room safes, three multi-line phones, and premium channels. Bathrooms have bathrobes and Nirvae toiletries.
Upon check-in, guests can request Marriott's Wired for Business service with high-speed Internet access and unlimited local and domestic long-distance calls for a daily fee.
Room Amenities
Dining
Shula's Steak House - Open for breakfast, lunch, and dinner. Serving certified Angus Beef and regional cuisine.
JW Lobby Bar - Lively bar off the hotel lobby offering light fare including crab dip, quesadillas, and burgers in addition to cocktails, specialty drinks, and martinis. Open from late morning until late evening.
Recreation
JW Marriott New Orleans offers an eighth-floor pool and terrace with city views. Overlooking the pool, the fitness center has treadmills, stair machines, stationary bikes, and free weights.
Several 18-hole golf courses are within 10 miles of the hotel, including Bayou Oaks Golf Course at City Park, Eastover Country Club, and Lakewood Country Club.
The recreational activities listed below are available either on site or near the hotel; surcharges may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at JW Marriott New Orleans
of guests recommend
out of 128 reviews
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Showing 1 - 10 results (of 128) · See more JW Marriott New Orleans reviews
“Excellent”
Looking forward to be back in New Orleans and stay at this hotel!
“One of New Orlean's best”
Would stay here again, the service was great from the time we arrived till the time we left.
“not impressed”
had to call front desk each day to have my room made up.soda machine on my floor broken.
“Wonderful service”
My luggage was lost by the airline, but when I arrived at JW Marriott, they supplied me with everything I needed until my luggage arrived (3 days later). The staff was friendly, gracious, and willing to help. I don't usually write reviews or take surveys because I travel a lot and hotel staff don't often strike me as exceptional. The staff of the JW Marriott, from the desk clerk to the conceirge to the doorman, were wonderful.
“FIRST TIME IN NEW ORLEANS”
VERY PLEASED WITH LOCATION & HOTEL, ENTRANCE TO PARK LITTLE TRICKY AS CAN NOT BE ACCESSED BY CAR FROM CANAL STREET , HAD TO MAKE 2 PASSES MUST ENTER FROM BACK OF HOTEL, EXHAUST FAN DID NOT WORK IN ARE BATHROOM LEAVING MIRROR CLOUDY, JUST 2 BLOCKS FROM FRENCH QUARTER, ALL ATTRACTIONS ARE WITHIN WALKING DISTANCE OF HOTEL WHICH IS CENTRALLY LOCATED IN NEW ORLEANS. PARKING PRICES ARE A BIT HEFTY, IF YOU DON'T NEED A CAR RECCOMEND USING TAXIS, AS YOU CAN USE THE PARKING FEES FOR 2 MEALS DURING YOUR STAY. ON THE WHOLE I THINK THE HOTEL WAS GOOD QUALITY TO PRICE RATIO. I WOULD RECCOMEND THIS HOTEL TO MY FRIENDS GC FROM CLIFTON NEW JERSEY
“New Orleans Best”
Clean comfortable room. Elegant lobby. The best was the service people that worked at JW Marriott. They were an 11 out of a 10. Perfection. Always caring and working to see how they could help and how they could make things better. Sleep late, breakfast in bed, pick up easy on tours I would tell you this is the perfect place to make your vacation the best.
“Great Hotel”
Hotel staff very friendly and helpful! Would highly recommend!
“Nice local”
Excellent hotel, location and friendly staff. I would stay here again on my next trip too Norleans!
“Good Stay!”
Loved everything
“no services”
Lower end of the Marriott chain - no shop for buying snacks or notions - no room service available - terrible spa with very inadequate service levels. Too many other high end hotels in this area of NOLA to spend time at this location. There's even another Marriott just across the street!!!
Showing 1 - 10 results (of 128) · See more JW Marriott New Orleans reviews
Marriott Hotels in New Orleans
614 Canal St New Orleans, 70130 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for JW Marriott New Orleans is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.8 km / 11.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
French Quarter, New Orleans, Louisiana, United States of America: With its mix of sacred and profane, the French Quarter defines laissez-faire. This 85-block area is home to Bourbon Streets rowdy bars, as well as Royal Streets upmarket antiques. The devils musicin the form of New Orleans jazzthrives at Preservation Hall. Nearby, hymns accompany Mass at St. Louis Cathedral in Jackson Square. A block away, French Market vendors hawk foods and souvenirs.
614 Canal St New Orleans, 70130 United States of America
