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Reviews of Country Inn & Suites by Radisson, New Orleans I-10 East, LA

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 338 out of 786 reviews" "
Rating 8 - Good. 210 out of 786 reviews" "
Rating 6 - Okay. 98 out of 786 reviews" "
Rating 4 - Poor. 64 out of 786 reviews" "
Rating 2 - Terrible. 76 out of 786 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Liked: Staff & service, property conditions & facilities
Got the suite it was a great stay for me and my kids
Stayed 1 night in Mar 2024

6/10 Okay

Juanmiguel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This location was fairly close to my activities. This location felt safe. Continental breakfast was straight forward. Felt a bit outdated with the shower and couch in room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Then location was ok, dingy on the out. But the inside was nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Derica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.
Stayed 1 night in Mar 2024

8/10 Good

Tenaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shanika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friend and the service was fast.
Stayed 2 nights in Feb 2024

6/10 Okay

Danielle

Liked: Property conditions & facilities
I would stay here again. It was convenient for where and what I needed to do. The bathroom/shower was a little outdated and the shower would stop up a little. I did ask housekeeping to come touch up our bathroom on day 3 of our trip and it was no problem.
Stayed 3 nights in Feb 2024

2/10 Terrible

Kourtney

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We was denied entry to stay the customer service was the worst luckily was was able to find somewhere else to stay last minute
Stayed 1 night in Feb 2024

8/10 Good

Nicole

Stayed 2 nights in Dec 2023

2/10 Terrible

Stan

Stayed 2 nights in Dec 2023

2/10 Terrible

Teyona

Stayed 4 nights in Dec 2023

6/10 Okay

Qaise

Traveled with family
Disliked: Cleanliness
Nice place it could be more clean
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Aneesah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is SUPER clean! Remarkable job on the floors, room. Smells like bleach and flowers everywhere. Nicely done!
Stayed 1 night in Dec 2023

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Johnny

Stayed 3 nights in Nov 2023

4/10 Poor

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE.
Hotel location was sketchy. Roaches in the bathroom. Floor was so dirty, my child's clean socks turned black. Cabinet door under sink was broken. Apparently was unaware that I had to 'rig' the air conditioner down to 62 degrees in order for it to work so basically sweat the entire night. Was charged twice the one night with no response from hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Roshaunda

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Two stars
The hotel was fairly clean, however it looked as if they were remodeling, they did not have an accessible vending machine for drinks or snacks. There was not a receptionist available for questions or to assist with any request. The restroom in my room needed repairs, the shower had low water pressure and there was a leak also. There was more water on the floor of the restroom than in the shower. Service could be a lot better.
Stayed 1 night in Nov 2023

8/10 Good

Tahira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice and friendly and they were very helpful
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rusted furniture in all rooms specifically the lamps, TV did not work in first room, Heat and hot water did not work in second room. Third room was ok but still had rusted furniture.
Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Stayed 1 night in Nov 2023

8/10 Good

Olusegun

Liked: Cleanliness, staff & service
Had a comfortable stay. Friendly staff. Spacious clean room. The gym and pool were out of order during my week's stay. Would have liked to use the pool. Good buffet breakfast but not enough variety for me though. I stayed without a car but found it easy to getbin and out of central New Orleans via public transport, bus stop is 5 minutes walk.
Stayed 7 nights in Oct 2023

6/10 Okay

Tylar

Liked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Karen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. Tread very carefully. Although most of the staff were friendly and willing to help (when they were actually at the desk and not outside smoking with guests, yes this happened). We had to check in pretty late since our flight was delayed and no one at the facility answered the phone? I called many times and never got an answer which was anxiety inducing. The facility itself overall is of desperate need of TLC and repair. The public bathrooms did not have soap at all. Things in the public areas didn't appear to be clean Housekeeping was a crap shoot. They didn't clean our room one day for no reason and the front desk didn't offer any explanations or reasonings. There was construction going on sporadically and we woke to loud banging early in the morning. The room is shabby at best. I unfortunately walked on the floor in bare feet and my feet were black which was disgusting. The coffee was never disposed of in the coffee maker. Parts of the sink were coming off. The lone little shelf in the shower was busted. The shower drained extremely slowly and the shower curtain does nothing to prevent water from getting all over the bathroom floor which didn't appear to be clean. The only positive is the free breakfast included which was pretty good. The hours of the breakfast seem to change on the regular so be aware and maybe ask the front desk before assuming. Besides that there are really no positives. The pool was closed. The area isn't great.
Stayed 5 nights in Oct 2023

4/10 Poor

Gregory

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a place to call clean.
It was not a great experience. The room smelled of mildew and the bathroom shower curtain did not reach the bottom, so the floor would flood which leads me to believe that is why the carpet was wet in our room upon our arrival. We had to purchase our own towels due to them being smelly and rough. The lady that checked us is was nice a staff was nice but could not understand or believe that the carpet was wet and mildew smell. The swimming pool was green and not fit for use. The gym they advertised is also not able to use either. It was not my best experience, and I do travel a lot. I do expect compensation for my inconveniences.
Stayed 4 nights in Oct 2023

2/10 Terrible

Kirk

Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

pitt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

KeAruis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet area. There is a Waffle House walking distance of the establishment. Quite convenient.
Stayed 2 nights in Sep 2023

6/10 Okay

Allen

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was great. Breakfast was really good, happy to see there was turkey and chicken offered! That was a nice surprise. When I first arrived I was a bit wary because the person at the front was not at all friendly. No one wants to arrive at a hotel where they'd be staying to be greeted by someone who gave one word answers in a gruff manner. Happy to say that everyone else at the front desk were friendly and welcoming. That goes a long way when you're far away from home - guests want to feel safe.
Stayed 3 nights in Aug 2023

4/10 Poor

Sunil

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Quedra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kathy

Stayed 1 night in Jul 2023

8/10 Good

HECTOR DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT UBICATION
THE HOTEL IS VERY CLEAN, CONFRTABLE AND GOOD PARKING, NEAR THE ACCESS. THANKS.
Stayed 1 night in Jul 2023

2/10 Terrible

kesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

6/10 Okay

jaisingh

Business traveler, Traveled with family
Liked: Cleanliness
Too much noise in the room. Breakfast was horrible. Nothing in breakfast except to go items.
Stayed 1 night in Jun 2023

8/10 Good

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Rebeccah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the property was nice and clean. The area was a bit sketchy...
Stayed 1 night in Jun 2023

8/10 Good

Chawanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
It was a pleasant stay just a lil renovation will help.
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 16, 2023
Thank you for your feedback! We are glad you enjoyed you stay with us! Please come visit us again!

10/10 Excellent

Huyen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love our stay - Safety and convenience
Stayed 3 nights in Jun 2023
Response from Front Desk on Jun 16, 2023
Thank you for your feedback! We are glad you enjoyed you stay with us! Please come visit us again!

8/10 Good

Michael

Stayed 5 nights in Jun 2023
Response from Front Desk on Jun 16, 2023
Thank you for your feedback! We are glad you enjoyed you stay with us! Please come visit us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Front Desk on Jun 16, 2023
Thank you for your feedback! We are glad you enjoyed you stay with us! Please come visit us again!

10/10 Excellent

Thara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my very first phone call every single person we interacted was welcoming, engaging and friendly. I am training manager for Loews hotels and I would hire everyone on your team in minute. The property was immaculate and I didn’t see any dust in our room. We had an issue with a leak in our room and the genuine care and resolution provided by the team was spot on. Location was convenient. I am able to get $50 team member rate to stay at the Loews downtown we would seriously consider staying here again.
Stayed 3 nights in May 2023
Response from Front Desk on Jun 6, 2023
Hello! We are so happy you enjoyed your stay. Please come back and visit us again!

8/10 Good

Lukas

Traveled with partner
Liked: Staff & service
We had some issues with the cleanliness at the beginning which got resolved with the front desk really quick, but it left a lasting impression. Also the room isn't exactly clean and the furniture looks used without denial. It's kinda quiet although the ac runs around the clock if you leave it in Auto. Room quality 5/10 cleanliness initially a 3/10 later a 6/10 bed was good. Overall looking at the price still okay for the area. If you won't stay at the hotel at all and use it only for sleeping and showering. Pool was closed.
Response from FRONT DESK on Jun 6, 2023
Thank you for your feedback! We are getting our seasonal pool ready. We are just making sure it is safe to swim in.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from FRONT DESK on Jun 6, 2023
Thank you for the review! Hope to see you again!

8/10 Good

rushelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lets just say you get what you paid for. Honesty the rooms was clean bed real comfortable. One thing i disliked was the air conditioner needs to be clean. I know everything wont be perfect.. i got my moneys worth.
Stayed 3 nights in May 2023
Response from FRONT DESK on Jun 6, 2023
Thank you for the feedback!

4/10 Poor

Tim

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction, no pool, no business center
Stayed 1 night in May 2023
Response from Front Desk on Jun 6, 2023
We are working to get the seasonal pool up and running. The business center is currently available. It is noted that we are under renovation on the site.

10/10 Excellent

Barry

Stayed 2 nights in May 2023
Response from Front Desk on Jun 16, 2023
Thank you for your feedback! We are glad you enjoyed you stay with us! Please come visit us again!

4/10 Poor

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Id go elsewhere
Cockroachs in our room, AC was leaking and didn’t work, our room never got cleaned and wasn’t really clean to begin with. Definitely not worth 150 a night.
Stayed 2 nights in May 2023
Response from front desk on May 22, 2023
Hello! Thank you for feedback and letting us know. We definitely be taking care of these issues. We do have a contract with a professional pest control company. They come every other week to service our hotel. Hopefully you give us another opportunity to make it right.Thanks,Country Inn and Suites

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a great stay
The hotel staff went above and beyond to make sure we had a great stay. Excellent customer service.
Stayed 6 nights in May 2023
Response from Front Desk on May 22, 2023
Thank you for the feedback. We are glad you enjoy your stay. Country Inn and Suites