Seasonal outdoor pool, open 7:00 AM to 11:00 PM, free cabanas

Reviews of Le Méridien New Orleans

4 out of 5
Le Méridien New Orleans
333 Poydras Street, New Orleans, LA

Reviews

8.4

Very Good

Rating 10 - Excellent. 248 out of 432 reviews" "
Rating 8 - Good. 80 out of 432 reviews" "
Rating 6 - Okay. 44 out of 432 reviews" "
Rating 4 - Poor. 26 out of 432 reviews" "
Rating 2 - Terrible. 34 out of 432 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Charming and a great courtyard
Stayed 1 night in Feb 2024
Response from csa on Mar 26, 2024
Thanks for the feedback. We look forward to you staying with us again !

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to all activities
Stayed 2 nights in Mar 2024
Response from csa on Mar 25, 2024
We are delighted that you enjoyed your stay. Thanks for staying with us !

8/10 Good

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rate our stay a 9 only because our bathroom sink was not draining correctly since day 1. We asked to get it fixed but even then it was clogging up. Otherwise than that the hotel is beautiful especially since we had a corner room
Stayed 3 nights in Mar 2024
Response from csa on Mar 24, 2024
We apologize for the inconvenience. We will address this issue. Thank you for the feedback and staying with us !

10/10 Excellent

Rasoul

Stayed 3 nights in Mar 2024
Response from Gina on Mar 21, 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area near my conference. Front desk responded to issue with room quickly.
Stayed 4 nights in Mar 2024
Response from Gina on Mar 20, 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual hotel and staff were amazing. We were fully prospered for the noise of Bourbon st but not for the transients who set up camp with their dog that barked incessantly all night long. Not the hotels doing but it really ruined it. They harassed people all night long and had a pile of filth surrounding them. In direct front of our room. It ruined it but that’s just the filthy town. Not the hotels fault. Really disappointing. .
Stayed 1 night in Feb 2024
Response from Gina on Mar 19, 2024
Good Morning Heather !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

8/10 Good

Alexia

Business traveler
Liked: Cleanliness, staff & service, amenities
It was nice and clean would stay again. It has a cute gym and great location. The staff were pretty nice, no complaints.
Stayed 3 nights in Mar 2024
Response from csa on Mar 18, 2024
We are delighted that you enjoyed your stay. We are looking forward to you staying with us again

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location staff was very friendly.
Stayed 2 nights in Mar 2024
Response from csa on Mar 18, 2024
We really appreciate the feedback. We look forward to you staying with us again

4/10 Poor

Yocheved

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Property was overall OK although rooms are very small. Our main issue was staff services. Valet was pretty much impossible, especially at check in. Staff at front desk were indifferent and inhospitable. As to the room: the shower had a rod with a missing shower curtain, so water sprayed all over the bathroom with every shower. I reported this on the first day and it was never addressed. Toilet in room was not flushing properly when we arrived. Finally, on the last day of our stay the lobby smelled like rotting trash.
Stayed 3 nights in Mar 2024
Response from csa on Mar 17, 2024
We do apologize for the you experienced during your stay. We will address any and all issues that occurred. Thank you for staying with us !

10/10 Excellent

Mounia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean & staff was very helpful
Stayed 1 night in Mar 2024
Response from csa on Mar 17, 2024
We are delighted that you enjoyed your stay with us. We look forward to you staying with us again

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was so easy. Rooms were clean and roomy. Had a safe. Would atay here again
Stayed 4 nights in Mar 2024
Response from Gina on Mar 14, 2024
Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again. 2 min walk to canal 5 min to bourbon and 1 min to mother’s restaurant
Stayed 3 nights in Mar 2024
Response from csa on Mar 13, 2024
We are delighted that you enjoyed your stay. We looked forward to you staying with us again

10/10 Excellent

Faith E

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The staff here was very friendly & helpful. The young ladies at the Front Desk went over & above to assist us! The girl at the bar was great, also. I’d recommend you to my friends & family.
Stayed 1 night in Mar 2024
Response from Stanley on Mar 14, 2024
Thank you for your feedback! We will share your comments with the entire team.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Gina on Mar 14, 2024
Thank you for your feed back

10/10 Excellent

Tvoris

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful front desk concierge
Stayed 1 night in Feb 2024
Response from csa on Mar 13, 2024
We are delighted to hear that you enjoyed your stay. We are looking forward to you staying with us again

8/10 Good

Leslie

Ok
Stayed 2 nights in Mar 2024
Response from Stan on Mar 12, 2024
thank you for your feedback

4/10 Poor

Samantha

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
When we first pulled up my impression was that it was hard to pull into the property due to all of the cars the valet had parked there. We got in extremely late (like 1am) and as we walked in the door I felt like the inside was extremely nice but had a Las Vegas casino type smell. Like a musk they were heavily misting to cover the smell of something else. Once we made it to the room it was humid and hot and smell awful!! There was a giant stain on the comforter of one of the beds and the shower looked like it hadn’t actually been scrubbed in a while. The night staff took forever to check us in and weren’t friendly at all. The morning staff were quick and over the top nice. I won’t be staying here again.
Stayed 1 night in Mar 2024
Response from csa on Mar 12, 2024
We apologize for the inconvenience. We will address any and all issues the occurred. Thanks for your feedback and staying with us.

6/10 Okay

Jeane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Stan on Mar 12, 2024
Thank you for your feedback!

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, wonderful bar snd service people . Elevators at check out only 2 were operational and everyone had difficulty with obtaining an elevator. But otherwise excellent stay
Stayed 2 nights in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
Thank you for your feedback.

10/10 Excellent

Alfred

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s kid friendly and a good spot to stay at will be back
Stayed 2 nights in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
Thank you for your feedback.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and clean. I would definitely come back again
Stayed 2 nights in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
Thank you for your amazing feedback!

8/10 Good

Charles

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I saw a raoch
Stayed 1 night in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
Thank you for your feedback.

4/10 Poor

Chloe

Disliked: Cleanliness, staff & service
Employees are rude
Stayed 2 nights in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
We apologize for your experience. We have informed the leadership team of your experience.

6/10 Okay

Mitzie Amanda Matthias

Traveled with partner
Liked: Staff & service
The elevator keep on breaking down that us waiting hour for it to be fixed since we was on the 22 floor
Stayed 2 nights in Jan 2024
Response from Le Meridien New Orleans on Mar 10, 2024
We apologize for your experience. We have informed our leadership team.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
Thank you for your feedback.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good gym and pool. Some older part of the buildings like the elevator and washrooms. Would stay again.
Stayed 3 nights in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
Thank you for your feedback. We have informed our leadership team.

6/10 Okay

Stuart

Liked: Cleanliness, property conditions & facilities
Ok property, staff weren’t too forthcoming
Stayed 5 nights in Mar 2024
Response from Le Meridien New Orleans on Mar 10, 2024
We apologize for your experience. We have informed our leadership team.

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel that is within walking distance of Canal St and other location. Also close to ports if you are sailing the next day or coming back for a cruise and want to spend the night in the city before leaving. Beautiful hotel.
Stayed 1 night in Mar 2024
Response from csa on Mar 5, 2024
We are delighted that you enjoyed your stay with us ! We look forward to staying with us again

4/10 Poor

Elena

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am an avid traveler and have stayed at many locations but this particular location is so so in my opinion. Check in process was okay but there were many agents at the front desk with a not so nice attitude expect for one person. Upon arrival in our room we were greeted with an awful smell of mold or wet carpet. Another issue was our tv was not working properly. It would glitch on and off and could not watch something without being interrupted by a huge static noise every 5 seconds or so. On our floor there was old room service left out from the day we checked in to the following day we checked out. The Méridien properties are usually top tier but this location did disappoint a bit. I’m a local and did a staycation for a night and I don’t think I would stay here again.
Stayed 1 night in Mar 2024
Response from csa on Mar 5, 2024
We do apologize for the inconvenience that occurred, during your stay with us. We will address these issues. Thanks for your feedback !

10/10 Excellent

William, Charlotte

Stayed 1 night in Mar 2024
Response from csa on Mar 25, 2024
We are delighted that you enjoyed your stay, We look forward to you staying with us again !

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were wonderful. Property was clean and front desk staff were amazing
Stayed 3 nights in Feb 2024
Response from Gina on Mar 4, 2024
Good Afternoon !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

10/10 Excellent

Arshedia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice would definitely book again
Stayed 2 nights in Mar 2024
Response from Gina on Mar 3, 2024
Good Afternoon !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

10/10 Excellent

karla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it.
Stayed 2 nights in Mar 2024
Response from Gina on Mar 3, 2024
We are delighted that you enjoyed your stay with us. We look forward to you staying with us again

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was the major issue * not good* This issue was not the hotel's fault and was rectified by the manager. Expedia did not update their data. What was pictured was a king with sofa bed. The hotel no longer has sofa beds and the area chsen has queens. However, the manager provided a room with double queens. With no extra charges.
Stayed 1 night in Mar 2024
Response from Gina on Mar 3, 2024
Thanks for staying with us and your feedback

10/10 Excellent

Junior

Liked: Cleanliness
Response from Gina on Mar 4, 2024
Good Afternoon !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 1 night in Mar 2024
Response from csa on Mar 3, 2024
We are delighted that you enjoyed your stay. Thanks for staying with us !

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024
Response from Stan on Mar 22, 2024
Thank you for this wonderful feed back!

10/10 Excellent

Latosha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of celebrating my birthday at Le Méridien in New Orleans, and it was an absolutely fantastic experience. Our room was on the 14th floor, offering breathtaking views. The hospitality at this hotel was truly impeccable—every staff member greeted us with a warm smile and exhibited positive attitudes throughout our stay. I felt safe and secure, thanks to the excellent service and attention to detail. The drinks at the bar were nothing short of awesome, adding an extra layer of enjoyment to our time there. Being a first-time visitor to New Orleans, I fell in love with the city, and Le Méridien played a significant role in making my stay memorable. Our corner room exceeded expectations in every aspect. The layout was well thought out, and the room itself was not only spacious but also impeccably clean. The birdseye view of the Zulu parade from our room was a delightful surprise and added a unique touch to the celebration. The hotel's location is ideal, with walking distance to both Canal Street and Bourbon Street, making it convenient to explore the vibrant surroundings. Overall, Le Méridien in New Orleans went above and beyond my expectations, and I am definitely looking forward to staying here again in the future. Highly recommended for anyone looking for a memorable and comfortable stay in the heart of the city!
Response from csa on Mar 3, 2024
We are delighted that you enjoyed your stay. We look forward to you staying with us again.

6/10 Okay

Aj

Traveled with partner
Liked: Amenities
While the main part of the room was great, the bathroom was terrible. Very small and barely any room to stand. You had to squish yourself in to even close the door, and not to mention the sink is behind the door so the door has to be closed for you to use the sink. The shower had quite the amount of mold in it and the room was a little musty. Bed not so comfortable, but doable to sleep one night in. The roo service was delightful to have but also crazy to have a $5.00 charge for delivery (my bad for failing to read the fine print). The TV was a good size with an awesome picture. The neighboring rooms were loud and people were loud in the hallways. The hallway on the 14th floor where we stayed smelled like cigarette smoke. The staff were friendly, so that was a plus. I know I named more bad then good, but I gave this a 5/10 because it was like 50/50 of the good and bad things.
Stayed 1 night in Feb 2024
Response from Gina on Mar 1, 2024
We do apologize for the inconvenience. We will address these issues. Thanks for the feedback

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the most luxurious in the area. I would stay here again.
Stayed 3 nights in Feb 2024
Response from csa on Mar 1, 2024
We are delighted that you enjoyed your stay with us. We look forward to you staying with us again !!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Gina on Mar 1, 2024
Good Afternoon !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

10/10 Excellent

John, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from csa on Feb 29, 2024
We are delighted that, you enjoyed your stay with us. We are looking forward to you staying with us again

6/10 Okay

Michael

Traveled with partner
The property is located conveniently and you can access shopping, dining and sightseeing within a hop, skip and jump!
Stayed 3 nights in Feb 2024
Response from Gina on Feb 28, 2024
Thanks for staying with us and your feedback

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property, Wonderful stay !
Stayed 3 nights in Feb 2024
Response from Gina on Feb 27, 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Morning bartender was very nice and welcoming every morning
Stayed 3 nights in Feb 2024
Response from Gina on Feb 27, 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

10/10 Excellent

Hang, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Gina on Feb 27, 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Nice and quiet but close to everything
Stayed 2 nights in Feb 2024
Response from csa on Feb 26, 2024
We are delighted that, you enjoyed your stay with us. We look forward to you staying with us again !!

8/10 Good

Victoria

Liked: Staff & service
Response from Gina on Feb 27, 2024
Good Morning Duane !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel away from the Quarter. Perfect for a event at the Smoothie King center
Stayed 2 nights in Feb 2024
Response from csa on Feb 20, 2024
Thanks for staying with us and your feedback

10/10 Excellent

Victoria Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issues we had was that we arrived from the airport and our room wasn’t ready. But we understood as we arrived on a very busy day. Other than that we had a fantastic experience with the hotel.
Stayed 4 nights in Feb 2024
Response from csa on Feb 20, 2024
We are delighted that, you enjoyed your stay with us. We look forward to you staying with us again