Ratings based on 3,630 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stow OH

Highly recommend!

Posted Feb 24, 2015
Pros: Everything.
Location: French Quarter, shopping, museums, restaurants
The staff was very friendly and accommodating - each and everyone. The hotel is beautiful. Food is excellent. We would highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Great Chicago Area

Very stylish hotel walking distance to French qtr

Posted Feb 24, 2015
Pros: Enjoyed the look, facilities, roof view and pool, pictures on the wall, evening snacks!
Cons: I can't think of anything
Location: So close to French quarters, churches, trams! Perfect location. Walking distance everywhere, close to the parades and WWII National museum...
Enjoyed the stay tremendously. Had Sunday brunch and it was just delicious. Food 11 on the scale of 10. Stuff very courteous and friendly. We arrived very late, after midnight, and they had peanut butter sandwiches and an apple set aside for each of us. And it was really greatly appreciated!!! They also set us up with complimentary daily local paper!
2 out of 5
by A verified travelerfrom argentina

Mardi grass in new orleans

Posted Feb 23, 2015
Pros: Very central and near ammenties, a city landmark, beautifull
Cons: Managment
Location: Very central and near everything
4 star hotel with plastic flowers in the lobby. Dusty room with courtains that are rags( have photo to prove it), marble vanitory unglued and leaning on the toilet, fridge of minibar not working and no minibar list of prices, no complimentary newspaper. Breakfast not inclued which is fine, but if you buy a breakfast buffet you have to pay for your coffee too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great decor and welcoming

Posted Feb 23, 2015
Everything was amazing didn't like that parking was $39/day but other than that it was a memorable stay everything is within walking distance of the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, N.Y.

Great Hotel!

Posted Feb 22, 2015
Beautiful hotel with a lot of charm. Nice old south ambience. Very comfortable and luxurious. The location is excellent, very close to the French Quarter. The hotel restaurant is really nice and has excellent food too. Great choice for a New Orleans visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bronx NY

Excellent hotel, close to French Quarter

Posted Feb 22, 2015
Pros: Concierge Pierre is fantastic!
Great old charm hotel, close to everything. Food is great, ambiance is charming.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom syracuse ny

Nice hotel

Posted Feb 22, 2015
Cons: Hair conditioner, that's it
Location: We could walk anywhere
Stayed here during the mardi gras. Staff was wonderful, everyone! Rooms were clean and mattress very comfortable. We had to leave at 4 am to catch our flight and they put out coffee for us even though they don't usually put it out until 5:30. Great time. Walking distance to everything
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Simi Valley, CA

Great location in city center...

Posted Feb 22, 2015
Pros: Everything
Location: Location was near Superdome and within walking distance to Bourbon St and all shopping and amenities.
Overall, my experience was great! Clean, comfy room and the location were excellent! The service was fine too. Only issue I had was that they misplaced my luggage when I had them hold it until my room was ready, but they did find it after a little while. Really elegant lobby and premises. Would totally recommend...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL.

Excellent Hotel with Superb Service!

Posted Feb 20, 2015
Pros: the hotels proximity to everything was perfect, walking distance to many attractions.
was extremely pleased with everything from the moment we drove up to the door. Very attentive staff, room was very comfortable, the restaurant was great. My only disappointment was that the hot tub was not hot, unfortunately NOLA was unseasonably cold during our stay and one day after walking several miles we thought to warm up by dipping in the hot tub which turned out that the water was on the cooler side.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington State

Charming Place

Posted Feb 20, 2015
Pros: European decor
Location: French quarter and Mississippi River waterfront locations are within walking distance
This hotel was smaller than I thought but was very pleasant to stay in: friendly staff and clean with classy old-world European decore -- I especially appreciated the large fan and ceiling art in my room. I actually stayed in the hotel more than going out during this past Mardi Gras trip in New Orleans -- granted the weather was discouragingly cold and windy but it's a boon having a place you look forward to return to to recharge. And, of course, the complimentary late night pbj snack with hot chocolate is a nice touch. All in all worth the money I spent.