Ratings based on 1,454 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Texas

Nice hotel close to the water.

Posted Feb 26, 2015
Great place to stay if you're not renting a car. It is in walking distance to the casino and hotels in bars.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Dis was a very nice hotel to stay in n it's right n front of casnio
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nashville

Lovely

Posted Feb 15, 2015
Beautiful - great service and location. The rooms are gorgeous and they were very accommodating. Room service and bar area were great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

Nice hotel

Posted Feb 10, 2015
I booked this hotel because of its proximity to Tulane, at which I had a meeting. The price of the rooms was much more reasonable than at other locations in the city. Unfortunately, I came during "Festival," where parades took precedence over all other traffic, and traffic was at a standstill for hours. In fact, it took 3 hours to get to the hotel from the airport, and then only because we walked the remaining 6 blocks from a parking spot on the street to the hotel. But, the hotel personnel was very understanding of my crankiness, were lovely to deal with, especially at the front desk and restaurant, and I would definitely recommend this hotel to others, especially if traveling on business. I did not have a chance to use the hotel fitness center or other amenities because of the brevity of my trip, but if I ever return to New Orleans, this hotel is wonderfully situated near the French Quarter and lovely.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2015
Pros: Beds comfortable, good size room, internet fast
Cons: There was a strong odor of cleaning supplies that irritated my sinuses
Location: Close enough to the French Quarter for walking.
Overall very pleasant. Room good size, beds comfortable, bathrooms clean, internet relatively fast
Comment from Hotel Management
Jan 19, 2015 by Hotel Management, Hotel Management
Thank you for choosing Loews New Orleans Hotel. We're thrilled you had an enjoyable stay with us. We hope to see you again soon! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
Comment from Hotel Management
Jan 19, 2015 by Hotel Management, Hotel Management
Thank you for staying with us! We're thrilled you had a great time. We hope to see you again soon! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
3 out of 5
by A verified travelerfrom Atlanta

Paper thin walls.

Posted Jan 4, 2015
Pros: Hotel was nice, except for noise all night long.
Cons: Sound proof rooms.
Location: Long walk to the Superdome.
I will say that the room was very nice. The only problem was the walls are paper thin, and I could hear doors slamming all night, sounded like a sorority party and then a fraternity party later on. Ridiculous when doors are slamming and people out in the hall talking at 3 and 4 am in the morning.
Comment from Hotel Management
Jan 10, 2015 by Hotel Management, Hotel Management
Dear Big Country, Thank you for choosing Loews New Orleans Hotel for your recent stay. I'm glad you enjoyed your room. I sincerely apologize for the noise issues you experienced while with us. I have made a note to discuss this with our security team. We hope you decide to give us another try, so we can exceed your expectations! My best, Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Great hotel. Great location. Close to everything you need in new orleans
Comment from Hotel Management
Jan 10, 2015 by Hotel Management, Hotel Management
Thank you for choosing Loews New Orleans Hotel for your recent trip. I'm thrilled you had an enjoyable stay with us. We can't wait to welcome you back to the Big Easy! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
3 out of 5
by A verified travelerfrom College Station <3

Not worth the price

Posted Jan 2, 2015
Pros: This is a luxurious and very well located hotel. We were able to walk around without using the car. The staff was very kind, helpful and respectful. Cons: they do not include breakfast or parking in the price and the room's rates are higher than other hotels which are just as luxurious and well located and also offer breakfast and parking. The shower was either broken or not well designed since it was impossible to use it without flooding the bathroom.
Comment from Hotel Management
Jan 9, 2015 by Hotel Management, Hotel Management
Dear Cecelia, Thank you for taking time to let us know about your recent stay. Customer feedback is extremely important to us, so we appreciate your detailed review. We're glad you enjoyed our location and staff. We do, however, sincerely apologize for the shower issue. I will relay your comments and concerns to our Rooms department. We hope you decide to give us another chance, so we can exceed your expectations! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Pros: The hotel has a great boutique feel for a major chain. Very clean and attractive. The staff was very helpful.
Cons: The hours for the cafe could be expanded.
We had a great time and the staff was wonderful. The concierge was very helpful in planning, providing information and making reservations.
Comment from Hotel Management
Jan 9, 2015 by Hotel Management, Hotel Management
We're thrilled to hear of your great stay with us at Loews New Orleans Hotel. I will relay your kind words to our Concierge Department. We think they're top notch, too! Hope to see you again soon! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Knoxville

Awesome Hotel

Posted Jan 2, 2015
Minus the Alabama fans there for the Sugar Bowl, it was a perfect stay. The Loews is always our first choice when we visit New Orleans.
Comment from Hotel Management
Jan 9, 2015 by Hotel Management, Hotel Management
Dear Corey, Thank you for choosing Loews New Orleans Hotel for your recent stay. We're glad you were able to brave the Alabama fans and enjoy your trip! We can't wait to see you again soon in the Big Easy! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel