Ratings based on 1,502 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Great location and the hotel was clean.

Posted Apr 17, 2015
Friendly staff, clean and well maintained. Enjoyed NO!!
Comment from Hotel Management
Apr 20, 2015 by Hotel Management, Hotel Management
Dear J, What a great review! We hope you come back and see us again soon in the Big Easy! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom California

Great hotel a short walk from the Conv. Center!

Posted Apr 16, 2015
Pros: Fitness center- clean/ample machines/weights. Especially liked that the fitness/center pool were open early and late enough to actually use!
Cons: WiFi was a little slow at times, but not for extended periods.
Location: Walking distance to Convention Center (for me- 1/2 mile might be too far for some people) and French Quarter/Bourbon Street
All the staff members I interacted with were friendly and professional and eager to be helpful. Unfortunately, I spent my stay at a conference with after hours events and dinner meetings, so I didn't spend a whole lot of time at the hotel except to sleep, although I was able to use the fitness center/pool. Maybe I was lucky, but I never had any issues with noise from adjoining rooms or the hallway, water pressure/temperature, or the room's climate- those "little" things that can be very aggravating and difficult to fix. The view was also nice- just high enough above Harrah's across the street so I could see the Mississippi River. At least when it wasn't raining...
Comment from Hotel Management
Apr 20, 2015 by Hotel Management, Hotel Management
Thank you for staying with us for your business trip. We know how a great night's sleep is essential for a successful conference, so we're thrilled to hear you slept well! We hope you are able to see us again soon -next time for fun! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Nice hotel...with walking distance of everything.

Posted Apr 13, 2015
Beautiful hotel with friendly staff. My family arrived to the hotel early (around 9:30am) and was able to check in with ease. The room was huge and very clean. This hotel is located across the street from Harrahs Casino and one block from Mothers restaurant. I like that his hotel within walking distance to canal street, trolleys and the French quarter. The hotel restaurant also had great food and was reasonably price. I would definitely stay here again.
Comment from Hotel Management
Apr 15, 2015 by Hotel Management, Hotel Management
Thank you for choosing Loews New Orleans Hotel for your recent stay. We're thrilled you and your family had an enjoyable time in New Orleans and were able to experience a lot of what the city has to offer! If your travels ever bring you back to the Big Easy, we hope you think "Loews!" My best, Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Couples
by A verified travelerfrom Nashville

Wonderful hotel

Posted Apr 8, 2015
Pros: Staff, amenities, decor and location
Cons: Nothing - perfect!
Location: Within easy walking distance to the French Quarter, very close to the downtown outlet mall and many restuarants.
The Loew's in New Orleans is a wonderful hotel with great staff and amenities and a perfect location in downtown New Orleans. The hotel delighted us in all respects and exceeded all of our expectations. I would fully recommend it to everyone considering a hotel in downtown New Orleans.
Comment from Hotel Management
Apr 9, 2015 by Hotel Management, Hotel Management
Thank you for your review. We are so thrilled you had a wonderful stay with us! Customer recommendation is one of our favorite compliments! We can't wait to see you again soon in the Big Easy! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it and so did our dog!

Posted Mar 23, 2015
New favorite hotel in Nola. Great room , Brennan's food for room service
Comment from Hotel Management
Mar 24, 2015 by Hotel Management, Hotel Management
Dear road warrior, What a great review! We're thrilled you had a wonderful stay with us and that we're you're new favorite! We can't wait to welcome you back again soon! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Posted Mar 22, 2015
Very friendly staff. Nice view. Room was spacious with plenty of seating. Lighting was great. Shower looked nice.
Comment from Hotel Management
Mar 23, 2015 by Hotel Management, Hotel Management
Dear Craig, Thank you for your review! We're thrilled you had an enjoyable stay with us! We hope if your travels ever bring you back to New Orleans, you think Loews! My best, Kristen, Marketing, Loews New Orleans Hotel
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Atlanta

Nice but expecting more

Posted Mar 16, 2015
Pros: Hotel staff was hospital and generally very accommodating. The grand room was ordinary, yet pricey.
Cons: There was nothing about this Loew's Hotel that distinguished it for other midrange hotels. It was not luxury.
Location: Very convenient to places I wanted or needed to go.
this was a nice hotel, but I expected more from Loew's given my previous stays in other cities.
Comment from Hotel Management
Mar 19, 2015 by Hotel Management, Hotel Management
Dear Bob, Thank you for your review. Customer feedback is important to us, so we appreciate the time taken to let us know about your stay. We hope you decide to give us another try, so we can exceed your expectations! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved Loew's in NOLA

Posted Mar 7, 2015
In NOLA for family event. Because of family there, I've stayed in lots of hotels, and Loew's is definitely one I would stay at again. The room was beautiful - be sure to ask for a room with a view of the river and bridge. We treated ourselves to room service, and it was perfect - hot waffles, flowers, - just perfect. Staff was awesome. Very convenient to everything - apx. 4 blocks from Canal Street / French Quarter. Easy enough to walk to many wonderful restaurants. The hotel restaurant is one of the best in NOLA - Sunday brunch is very special.
Comment from Hotel Management
Mar 19, 2015 by Hotel Management, Hotel Management
Dear Judy, Thank you for your review! We're thrilled you had a wonderful stay! I will relay your kind words to our entire staff. We love brunch, too! Hope to see you again soon in NOLA! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Texas

Nice hotel close to the water.

Posted Feb 26, 2015
Great place to stay if you're not renting a car. It is in walking distance to the casino and hotels in bars.
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Dear Michael, Thank you for staying with us during your recent time in New Orleans. It looks like you had a wonderful stay with us! We hope to see you again soon in the Big Easy! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Dis was a very nice hotel to stay in n it's right n front of casnio
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Thank you for reviewing Loews New Orleans Hotel. We're thrilled you had a nice stay with us and hope you were able to win big at Harrah's! Happy Travels! Kristen, Marketing, Loews New Orleans Hotel