Ratings based on 616 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great Location-Not so clean roomPosted Oct 28, 2014
Pros: Great location
Cons: Need cleaner rooms
This hotel would be 4 stars if the rooms were cleaner. The location is excellent-the outside areas are very pretty. The room just needed a really good cleaning. The carpet and the tile floors were very dirty.
for Everyoneby A verified traveler from San Diego County
Convenient, on St. CharlesPosted Oct 22, 2014
Pros: It was relatively close to the Warehouse District and downtown, and on the streetcar line. No need for a car.
Location: Walking distance to the WWII museum. A streetcar stop is right outside for a fun ride uptown or downtown. Emeril's Delmonico right across the street.
This hotel is about what one would expect from a Quality Inn. The comfort is adequate, the price reasonable and the location convenient to a transportation line. The staff was friendly and the room, although containing a few quirky things such as backward cold and hot water plumbing, was kept clean. It is within walking distance of the WWII museum. A streetcar stop is right outside, and although quaint and fun, be aware it is not fast or reliable. If you need to get somewhere quickly, take a cab. I stayed for five days as a tourist and yes, I would recommend it to other tourists.
by A verified traveler from Alabama
OK but not againPosted Oct 2, 2014
Pros: Convenient. Pricing was good but there's a reason.
Cons: See experience.
Room was musty smelling. Shower only partially enclosed. Water got out on floor. Shower floor slippery. When asked for a non-slip mat received a towel. On Sunday the room was not cleaned when we got back. Had to ask front desk twice for clean towels. Phone in room didn't work.
for Everyoneby A verified traveler from Western New York
Posted Sep 8, 2014
Very comfortable, quiet and affordable hotel in the Garden District. Right on St Charles Ave trolley line. French Quarter a short ride away.
for Everyoneby A verified traveler from Dallas
Excellent hotelPosted Sep 3, 2014
Pros: We liked the friendliness of the staff, the breakfast, and the proximity to the street car
Cons: Could add more healthy choices to the breakfast, such as more fat free yogurt and a variety of fresh fruit
Location: The location is excellent, on the St Charles street car line and in the beautiful garden district
We spent a weekend in New Orleans and found this hotel to be super conveniently located, very reasonably priced and overall a very nice place.
for Everyoneby A verified traveler
Posted Aug 25, 2014
It was ok for the cost but the photos sure made it look better than it was.
by A verified traveler
A once nice hotel, now in need of a major overhaulPosted Aug 22, 2014
Pros: Although the price was nice, it's not worth the compromise in comfort.
Cons: Entire property needs painting, the layout is quite odd, and the parking does not feel safe.
Obviously, the Maison St. Charles was once a lovely place to stay while visiting the New Orleans garden district. While some updates are obvious, the need for further work is evident everywhere. The mattresses were old and lumpy, the bathtub did not drain at all and the water ran rather tepid. Parking across the street was a bit out of the way, especially at night when safety is always a concern.
for Familiesby Kelly from Kemah, Texas
Great location!Posted Jul 31, 2014 on Hotels.com
Over all it was a very nice hotel. The pool needed work and they had issues getting the rooms wash cloths and had towels due to laundry issues??? But staff was very polite and the place was nice. The parking was extra. But you just can't beat the location!
Recommendedby MS from Santa Cruz
Nice place and good servicePosted Jul 30, 2014 on Hotels.com
We had a pleasant stay. It was not the best location, but suitable.
for Overnight Stay Before Destinationby John from Arizona
Posted Jul 25, 2014 on Hotels.com
Great place for an overnight stay on a train trip.