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Reviews of Q&C Hotel and Bar, New Orleans, Autograph Collection

3.5 out of 5
Q&C Hotel and Bar, New Orleans, Autograph Collection
344 Camp St, New Orleans, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith

Liked: Cleanliness, property conditions & facilities
Nice quaint hotel room. Convenient to everything we were there for. New Orleans vibe with friendly staff. Really enjoyed the breakfast too.
Stayed 1 night in Apr 2024
Response from Josh on Apr 17, 2024
Thank you for such a wonderful review, we are so glad that you had a wonderful time at our hotel.

10/10 Excellent

Parvatee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel that was clean and comfortable. The staff were very accommodating.
Stayed 2 nights in Apr 2024
Response from Josh on Apr 10, 2024
What a truly beautiful review. We are so happy that you had a wonderful time at our hotel. Hope to see you again.

10/10 Excellent

Lyssa

Traveled with partner
Liked: Staff & service, property conditions & facilities
Clean, quiet, and comfortable. The staff were excellent particularly Christine, the manager who helped us with check-in. The location is very convenient and while the room was on the small side, it was planned well enough that we were comfortable. Given the very reasonable price of the hotel, we were very pleased with our stay. The building is close enough to the French quarter to walk and there are lots of really good restaurants very close. There was random construction around the hotel, but wee didn’t hear anything in our 8th floor room.
Stayed 3 nights in Mar 2024
Response from Josh on Apr 3, 2024
What a wonderful review. We are so happy that Christina was able to start your stay with us off right. Thank you for sharing your experience with us and we look forward to welcoming you back in the future.

10/10 Excellent

Alba, MEXICO CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice design
Stayed 3 nights in Mar 2024
Response from Josh on Apr 3, 2024
Thank you for ranking us a high ranking. We are happy to hear that you enjoyed your stay.

10/10 Excellent

Ralph

Stayed 2 nights in Mar 2024
Response from Josh on Apr 9, 2024
Thank you for such a wonderful ranking.

10/10 Excellent

Richard

Stayed 3 nights in Feb 2024
Response from Josh on Mar 21, 2024
Thank you for such a great ranking on you previous stay with us. Come see us again soon.

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness
Response from Josh on Mar 1, 2024
Thank you for taking the time to share your rating with us. Hope to turn that to a 5 one day

10/10 Excellent

kandice

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived earlier than expected on Mardi Gras DAY!!. Front desk clerk was very nice & helpful. Check in & out was immediate. Valet was a breeze as well. Bed was super comfy. In very convenient location of all things NEW ORLEANS! Awesome stay. Will definitely stay again.
Stayed 1 night in Feb 2024
Response from Josh on Feb 20, 2024
We are so glad that you had a great Mardi Gras and we could add to that. Looking forward to your return.

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a very convenient area in the middle of everything
Stayed 3 nights in Feb 2024
Response from Josh on Feb 15, 2024
Thank you for such great feedback and a wonderful score.

10/10 Excellent

Robin, destrehan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasure checking in. Room was very nice but small. Served us well because we just slept there during Mardi Gras.
Stayed 2 nights in Feb 2024
Response from Josh on Feb 15, 2024
Thank you for sharing your stay with us, we hope that you had a wonderful Mardi Gras.

4/10 Poor

Steven

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was excellent very helpful. The rooms need some attention especially the flooring. If you want a decent shower you better stay somewhere else. I stayed there three nights and got one hot shower. My husband got no hot shower. The bathrooms are very small. There was nothing to grab on too if you slip. Nothing! It is slippery in the shower and floor if it gets wet. The staff were wonderful and nice.
Stayed 3 nights in Feb 2024
Response from Josh on Feb 7, 2024
This is such a wonderful and insightful review. Thank you for the kind words about the staff and the experience you had while staying with us. We are sorry to hear that there were issues with the hot water and will bring this to the engineering team. The feedback about the floors is such wonderful feedback and we will address this. Thank you again for the taking the time to share your experience and we are sad to see that we missed the mark this time.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Josh on Feb 7, 2024
Thank you for such a wonderful rating.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Josh on Feb 7, 2024
Thank you for such a great rating.

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in more of a business area the hotel is quiet as it’s hidden from all New Orleans action. We did like that but some people won’t and the lack of dining options in this area means a further walk to other places.
Stayed 3 nights in Dec 2023
Response from Josh on Feb 7, 2024
Thank you for such wonderful feedback. True we are bit out of the quarter which can be great as in noise is better, however it is just a stone throw walk into the quarter. We hope that you had a wonderful time in New Orleans.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy
Staff was friendly, service was great. Room was very clean, just small. Very noisy at night, lots of street traffic noice and light from around window and under door was bright.
Stayed 1 night in Jan 2024
Response from Josh on Feb 7, 2024
Thank you for the great feedback. We hope that you had a wonderful time in New Orleans.

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this facility, it's on our top 5 for New Orleans. Parking is great and we can walk to the Dome or Bourbon.
Stayed 1 night in Dec 2023
Response from Josh on Feb 7, 2024
We love that we are on your top 5! Come see us anythime.

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Josh on Feb 7, 2024
Thank you for taking the time to rate us.

4/10 Poor

ASHLEY

Traveled with partner
Disliked: Amenities, property conditions & facilities
Thr pictures of this hotel Was deceiving. Room was very small. No bathroom Space. Very disappointed. I felt like a college student in a small dorm.
Stayed 1 night in Dec 2023
Response from Josh on Feb 7, 2024
Thank you for the feedback and we are very sorry to hear that you did not enjoy your stay with us. We do have a few rooms that are on the smaller side of the building and definitely don't want to deceive anyone. We would love the opportunity to make it up to you next time you are in New Orleans.

10/10 Excellent

Edith

Stayed 1 night in Dec 2023
Response from Josh on Feb 7, 2024
Thank you for such a great rating.

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was excellent
Stayed 1 night in Dec 2023
Response from Josh on Feb 7, 2024
Thank you for such a great and high rating.

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Christina Shackelford on Dec 24, 2023
Dear Tyler,On behalf of the entire hotel team, I want to thank you for sharing about positive experience at the Q&C Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christina ShackelfordFront Office ManagerQ and C Hotel and Bar

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty quiet for being in downtown. The location was convenient and we enjoyed our stay. A few things could be improved, but overall it was a great weekend.
Stayed 3 nights in Dec 2023
Response from Christina Shackelford on Dec 24, 2023
Dear Who it may Concern,Thank you for taking the time to share your thoughts regarding not meeting your expectations at Q&C Hotel. I appreciate you bringing it to our attention. I will share your message with the management team.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christina ShackelfordFront Office ManagerQ and C Hotel and Bar

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Room was very clean and comfortable. Staff was excellent. Definitely recommend!
Stayed 3 nights in Dec 2023
Response from Christina Shackelford on Dec 24, 2023
Dear Katie,On behalf of the entire hotel team, I want to thank you for sharing about positive experience at the Q&C Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christina ShackelfordFront Office ManagerQ and C Hotel and Bar

6/10 Okay

Deborah

Stayed 1 night in Nov 2023
Response from Q&C Hotel/Bar on Nov 16, 2023
Thank you for the rating.

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, only thing front desk people looked lost. Check in was a long process.
Stayed 1 night in Nov 2023
Response from Q&C Hotel/Bar on Nov 13, 2023
Thank you for a wonderful review, we apologize that check in was not a smooth process, we have a new team and they want to make sure they are getting it perfect for you at check in. Thank you for the understanding and hope to see you again soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Q&C Hotel/Bar on Nov 6, 2023
We are thrilled that you had a wonderful stay with us, come see us again soon.

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
The hotel was beautiful and my room was really nice . The staff was friendly and helpful. I would definitely recommend this hotel
Stayed 3 nights in Oct 2023
Response from Q&C Hotel/Bar on Nov 2, 2023
Thank you so much for such a wonderful review and we are so glad that you had a wonderful birthday get away. Come see us again next time you are in New Orleans.

10/10 Excellent

Judson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the food at the bar was better than expected
Stayed 3 nights in Oct 2023
Response from Q&C Hotel/Bar on Oct 25, 2023
Thank you for staying with us and sharing your experience. We are very happy to hear that you enjoyed your stay and that our food surprised you.

6/10 Okay

J.

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed. “Autograph Collection” properties are supposed to be a step above, but this one hasn’t been maintained. Paid for a larger room, found out the slight increase came at the expense of a smaller, one sink bathroom – and our room had frosted windows that didn’t open and apparently went to a narrow space between buildings! Cheaper rooms had two sinks, more space for toiletries. Reported a flickering light, maintenance came, didn’t fix it; light completely died three days later. Never going back.
Stayed 7 nights in Oct 2023
Response from General Manager on Oct 19, 2023
Dear J., Thank you for taking the time to let us know about your experience while staying with us. Your experience of the building condition and light is below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management team to ensure the necessary guidelines are in place and reviewed to prevent negative experiences with the condition of the building from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Christopher DwyerGeneral ManagerQ and C Hotel and Bar

10/10 Excellent

Joshua T.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Oct 2023
Response from Q&C Hotel/Bar on Oct 14, 2023
Thank you for taking to the time to share your review with us. We are thrilled that you had a wonderful stay.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was comfortable. Room service came each day to clean the rooms and provide fresh towels and make the bed. The downstairs restaurant I wouldn’t recommend. The one staff member was alone making all the food while two others weren’t helping and caused an issue with another guest staying there. The bar is worth checking out for a quick drink. Make sure to check the beds to make sure there aren’t stains and what not. The bathroom doors had a sliding barn door and walls are thin so you can hear what’s going on outside but that would be expected staying in downtown near all the activities.
Stayed 3 nights in Oct 2023
Response from Q&C Hotel/Bar on Oct 14, 2023
Thank you for sharing your review with us. Please accept our apologies for the experience you had at our restaurant as we assure you that is not the normal standard for our hotel. We will address this with all of the team so they can see how this was reflected to our guests. Again we appreciate you staying with us and sharing your experience.

10/10 Excellent

Tammy, New Braunfels

Stayed 3 nights in Oct 2023
Response from Q&C Hotel/Bar on Nov 2, 2023
Thank you so much for a wonderful score.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant in the lobby is sub par at best.
Stayed 4 nights in Sep 2023
Response from Q&C on Oct 6, 2023
Thank you for your review and we will definitely address how we can make our restaurant pop more.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay overall
Overall our stay was nice. However, the rooms front a busy street and the noise was disturbing. Also, the outlets built into the headboard for phone charging were not working.
Stayed 1 night in Sep 2023
Response from Q&C Hotel/Bar on Oct 2, 2023
Thank you for sharing your experience with us. We are sorry that the noise from the street was disturbing as we want all our guest to enjoy themselves while staying with us. Thank you again for the feedback and will reflect it to the engineering team about the outlets, sounds like a plug came unplugged as the headboard has one main plug for the outlets. We hope that you had a wonderful time in New Orleans.

10/10 Excellent

John

Traveled with family
Liked: Amenities
Great
Stayed 1 night in Sep 2023
Response from Q&C Hotel/Bar on Oct 2, 2023
Thank you for a wonderful 5 out of 5!

10/10 Excellent

Kendall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Photos are true to rooms. Will stay here again
Stayed 2 nights in Sep 2023
Response from Q&C Hotel on Sep 29, 2023
Thank you so much Kendall we are truly glad that you had a wonderful stay and welcome you back anytime.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Q&C Hotel on Sep 29, 2023
Thank you for a great score. Come see us again.

6/10 Okay

Morgan

Traveled with family
Liked: Staff & service, amenities
The room was very hot with little to no air flow. It Wouldn’t cool. It was stuck at 75 degrees the whole time. I Told the front desk and not much was done. Bathroom was clean.
Stayed 2 nights in Sep 2023
Response from Q&C Hotel/Bar on Sep 18, 2023
Please accept our apologies Morgan for the temperature. I have addressed this with our engineering department. We want our guest as comfortable as possible and sorry to see that you were not comfortable due to not being cool as you like. This is not the standard and we assure you will address this to make sure our next guest doesn't experience the same issue.

10/10 Excellent

Chenelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Q&C Hotel on Sep 8, 2023
Thank you for such a wonderful rating. We are thrilled that you had a wonderful stay with us and welcome you back anytime.

4/10 Poor

Reginal

There was a huge water leak in my bathroom. They had to drain 6 buckets of water after I called to say water was rushing down from the ceiling. Then I hate to clean the shower because Maintenance threw it in the shower
Stayed 1 night in Aug 2023
Response from Q&C Hotel on Sep 8, 2023
Thank you for sharing your experience with us and we assure you that is not the normal standards at Q&C. We understand things can happen but how we handle them is what matters and it sounds like the ball was dropped with this. I will make sure to address this with the management team in order to use this as a learning tool for maintenance.

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Josh on Sep 8, 2023
Thank you for sharing your review with us, we are sad to see we did not rate a higher rating with you but hope that you had a wonderful time in New Orleans.

10/10 Excellent

LEKIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Josh on Aug 17, 2023
Thank you for such a wonderful review. Come see us again.

6/10 Okay

Austin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Josh on Aug 17, 2023
Thank you for sharing your review with us.

10/10 Excellent

Haziel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from JOsh on Aug 3, 2023
Thank you for taking the time to let us know you had a wonderful time Haziel. Wishing you all the best and hope to see you again.

10/10 Excellent

Secret

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best place ever!!!
Stayed 3 nights in Jul 2023
Response from Josh on Jul 17, 2023
We love when our guest have this kind of response! We can't wait to have you back.

4/10 Poor

Robbin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from Josh on Jul 6, 2023
Thank you for taking the time to review us, we are disappointed that we did not exceed your expectations as we want all of our guest to have a wonderful time when in our city.

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023
Response from Josh on Jul 31, 2023
Thank you Nicole for such a wonderful rating, we hope that you had a wonderful time and hope to see you again.

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my sisters stayed here at this hotel for essence festival 2023 and outside of a drunk person pulling the fire alarm at 5am i absolutely enjoyed my stay. The staff was incredible, the food was amazing, and nice area! I will return whenever I'm back in the N.O.
Stayed 2 nights in Jun 2023
Response from Josh on Jul 17, 2023
We are so sorry that happened but so glad that it did not detour you from coming back to see us again when you are back in New Orleans. Thank you for such an amazing review.

10/10 Excellent

Sandra, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Jun 2023
Response from Josh on Jul 3, 2023
Thank you for such kind words. We hope that you had a wonderful stay.

2/10 Terrible

Oriel

Stayed 1 night in Jun 2023
Response from Josh on Jun 27, 2023
Thank you for sharing your review with us.