Ratings based on 814 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom mobile, al

What a joke.

Posted Nov 22, 2014
Small rooms, small beds, tv kept cutting off randomly, the gym equipment is broken, and the elevator is broken.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arkansas

Nice Place!

Posted Nov 17, 2014
Pros: Rooms spacious and clean; staff friendly; nice amenitites
Cons: Parking
Location: Near interstate, nice shopping mall and restaurants
We spent two days at this hotel. We were pleasantly surprised to find the amenities included a microwave & fridge, along with a nice free breakfast as the website did not list them. Our room and bath were both large and very nicely decorated. Beds were extremely comfortable. Staff very pleasant at check in and check out. The only problem we found was limited parking, but, it would not keep us from returning.
3 out of 5
by A verified travelerfrom texas

mixed feelings

Posted Nov 13, 2014
Pros: near highways
Cons: finish remodeling. improve breakfast offers (will happen I presume, when remodeling and new owner takes over.
Location: there is shopping near by, but getting to it is a real problem
hotel in middle of complete remodeling, loud construction sounds, debris/boxes, etc around. However, room comfortable, breakfast acceptable. commode seat needs fixing.one curtain torn. photo of outside is misleading, shows building from very advantageous angle, but not surroundings ( light industrial, and situated just under major expressway. nevertheless, our room was acceptable, tv worked, lot of hot water, clean linens, comfortable beds, and at $107, ok.
3 out of 5
Recommended
for Everyone
by A verified traveler

Disappointing

Posted Nov 10, 2014
Pros: convenient and the rate was reasonable
Cons: upgrade facilities!
Location: close to everything in Metairie. right off interstate
The room we had was a one queen room. It was in the courtyard building. The room was very small with very basic features. It looked like it had been partially renovated. The courtyard area was under re-construction. The workers were working outside our room and it was difficult to rest for a short while before we headed out to a big wedding. My brother had a room in the Main hotel. It was supposed to have 2 beds but one of the beds was missing. His room was a little nicer. It had a dorm size fridge with microwave set on top of it. The rate was good, but the condition of the entire facility was disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Metairie Hotel

Posted Nov 7, 2014
Pros: All good
Cons: No recommendation
Location: Near major arteries , I-10, Causewayand mall
We enjoyed our stay - good location but quiet. Everything went well.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island, NY

Nice hotel currently undergoing renovations

Posted Nov 5, 2014
Hotel is located off the parkway with easy access to airport and New Orleans. Renovations appear to be ongoing as hotel changes ownership, and work can be relatively loud during the day; however, our stay was brief and we were out exploring the city during the majority of the day. Hotel staff was extremely helpful and bathroom amenities were well-stocked. Property is gated with card access, which creates feeling of security. Looking forward to returning once renovations are complete!
2 out of 5
by A verified travelerfrom California

HOTEL IS A CONSTRUCTION SITE.

Posted Nov 1, 2014
Pros: THE STAFF WAS VERY, VERY NICE.
THE HOTEL WAS UNDER CONSTRUCTON AND NOT AT ALL WHAT WAS ADVERTISED. WOULD HAVE LEFT IMMEDIATELY IF IT HADN'T BEEN SO LATE.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom D

Nice close to I-10

Posted Oct 29, 2014
We were there during remodeling so some inconvenience. Overall, still very nice. Room pretty clean but you could hear noise from other rooms and outside easily. Staff very friendly and very helpful. Just around the corner from a mall and all major stores and restaurants Good hot breakfast - well staffed
2 out of 5
Recommended
for Everyone
by A verified travelerfrom GA

Uncomfrotable due to renovations

Posted Oct 22, 2014
Pros: Pleasant desk staff.
Cons: 2inch opening under the door. Not good fro bugs and pest. We clogged the door nightly to keep bugs out.
Location: Mall. Convenient shopping
No cleaning services on the 3rd day (Sunday). Many guests checking in-out due to wedding and cruises. Staff worked all day, but did not clean rooms on the 3rd floor.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2014
IT was ok. Near a lot of restaurants. The staff however, gave us wrong directions more than once to places to eat!