Royal Sonesta Hotel

Tell people there is an entrance/exit away from bourbon street. It allows quick access towards Jackson square. The garden and pool were very nice. Staff was friendly.

We could hear the noise from outside in the room. Our room was on top of the employees kitchen and it smelled like food when we where there. I would not recomend families to stay there.

Hotel and staff were excellent; however, noisy guest in halls until 4 or 5:am prevented my wife and I from obtaining any sleep. At a rate of $400.00 per night I expected a higher level of decorum to be maintained.

We had great time, weather was good and food was great

We were on the 3rd floor with a balcony on Conti St, but it wrapped around to view Bourbon St. We were within walking distance of just about everything. Being on Bourbon you walk out in to all the action. The staff was friendly and very helpful. The too. Was clean and spacious. If you won't be staying out late and/or are a light sleeper, you don't want a balcony room. You can hear everything going on outside. It didn't bother us. The bed and pillows were very comfortable. We had no issues!

Great location, quiet inside room, love the decor. All would have been perfect except for one person at the front desk who was rude. Ashley ignored us standing there waiting and continued to instruct another employee (who had checked us in on arrival and was very helpful). When I said something about being ignored, Ashley was rude. This was not good customer service, nor was it a good example to set. My question took only a few seconds to answer, and she had the time for that. On the other hand, Laura was exceptionally helpful. She was friendly, informative and willing. We already thought she was great, then, after we left, my associate realized she had left her jacket in Revolution. Laura obtained it and mailed it back to her. Really, though, Laura is charming and helpful and efficient. Despite Ashley, I would return to stay at the Royal Sonesta. The hotel was located within walking distance of the Hilton, where we were scheduled to give a talk to a big meeting, and within walking distance to all of the charms of the Quarter.

Excellent service, great location, wonderful people. The entire experience was awesome and I would recommend this property to anyone interested in staying in the heart of the French Quarter on Bourbon Street. Easy walk to Harrah's massive Casino or Jackson Square.

Great place to stay in the middle of the French quarter. The staff was very kind a d helpful. If you get tired of the French quarter the hotel has a great pool and bar.

The hotel is fantastic really lovely only thing is I would say take into account the street and make sure this is ok for you, we went with a 8 month old baby and whilst the hotel was great the location not so much

only recommendation - if noise and sleep are a huge issue - ask for a room on the inside/non-bourbon street side - the fun, music and games can be loud and late. otherwise the hotel was great - the staff, bar, jazz, pool area and cleanliness all wonderful. the location was also perfect.