Ratings based on 2,794 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in NOLA

Posted May 2, 2015
Pros: the room were very clean service prompt and very comfortable. The restuarants in the hotel were excellent, the jazz club outstanding!
Location: The location of the hotel was close to my favorite parts of town royal street.
This was one of the best hotel experiences i have had in NOLA. The hotel staff and accomodations were excellent the decor beautiful, the concierge and r club floor was very helpful guiding us to many of the spectacular places to vsit about the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Wonderful staff in all areas

Posted Apr 29, 2015
Location: Within Walking distance to most of the New Orleans famous sights and feels very safe and elegant. Loved it.
Wonderful Place far better than I expected.Everyone on staff was helpful to a first time visitor. Where to eat . Where to get on trolly car. What to see. It was very busy due to Jazz fest but we were treated like the only people that were there. The people of the city were also wonderful to us. Had a great time . Sorry it is so far for us to travel there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the heart of the French Quarter

Posted Apr 27, 2015
Pros: Location to all major sites. Good staff and very pretty hotel.
Cons: Need HBO. Most hotels have HBO.
Location: Walking distance to all French Quarter sites (Jackson Square, Cafe Du Monde, St. Louis Cemetery, street car stops (St. Charles, Canal).
Very quiet room. Staff is friendly and hotel is very pretty and ornate. Make sure you ask for a quiet room not facing Bourbon as high up as possible (5-7th floor). If not, then you may not have a good night sleep. Lounge in the lobby has jazz performances nightly. This hotel is right on Bourbon so you can walk outside and be in the middle of the madness. Room is very clean and nice. Pillows a little soft so bring your own if you perfer more firm. Did not use pool (3rd floor), but looked very nice. Literally seven minute walk to Jackson Square and Cafe du Monde. Close to St. Charles, Canal streetcar stops. 25 minute ride to Garden District and City Park. About a mile from the WWII museum. Awesome restaurants within 10 minute walk from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay during JazzFest

Posted Apr 27, 2015
This hotel takes up about a block in the edge of the Bourbon Street area. Get a room that does not face the street and you are fine. The hotel is great. It has 3 restaurants attached (R'evolution is a must) and a nice intimate jazz club. There is a nice pool area on the third level of the hotel. The room was clean and neat and well attended. I recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Be in the action

Posted Apr 23, 2015
Beautiful hotel on busy Bourbon St. We had a room inside which made for a quiet night sleep. Looking forward to seeing the hotel next spring after the room renovation.
5 out of 5
Recommended
for Students
by A verified travelerfrom Staten Island, NY

Nice Hotel

Posted Apr 23, 2015
Pros: The service was excellent, and hotel was very comfortable.
Cons: no
Location: It's Burbon Street. Enough said. Not for kids. Adults only.
The hotel is an oasis on Burbon Street. The neighborhood is kind of seedy, by very exciting. You get the flavor of New Orleans. But as soon as you step inside, you are in a beautiful hotel with great service. It can be noisy, so if you want quiet, choose the quiet side or upper floors. Burbon street is very loud, but fun.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth TX

Posted Apr 22, 2015
Pros: Location
Location: good
This was our fifth time to New Orleans, and by far this was the best hotel that we have stayed in. Even though they were right on Bourbon Street, I felt safe and secure by the way the staff maintained the flow of people in and out of the hotel. Even on Friday and Saturday night when Bourbon was packed with people. The staff was above and beyond friendly and accommodating. We stayed the 7th floor and our concierge, Darin; was especially helpful with all of our needs, questions, and inquiries of places to go and things to do and see. The only drawback, was that we had booked 2 rooms specifically for the R-club floor (7th floor). Upon checking in we were notified that one of the rooms would be on the 6th floor due to overbooking of the R-club floor. There was a distinct difference between the two rooms, the 7th floor room was much nicer furnishings. Overall, I would still highly recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Staten Island ,New York

Classy hotel right on Bourban street.

Posted Apr 22, 2015
Pros: Right in the middle of all the action
Cons: Bathrooms small ,more sitting space in rooms.
Location: Right in the middle of Bourbon street.
The Royal Sonesta offered a piece of sanity and class amongst the craziness of Bourban street.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chile

Excelent location, nice hotel

Posted Apr 21, 2015
Pros: It´s a beautiful, traditional style hotel, nice bar with jazz music show every evening. Beautiful patio.
Location: In Bourbon str, the most busy street in New Orleans. Lots of action during the evening until late at night. Great restaurant around the corner:Oceania
The location was perfect for a short trip. Right in the midle of the action. Nice hotel. I had problems at arriving. There were three reservations under my name, for the same night! The staff at the reception was not helpful, they said at first that it was Expedia problem and I had to solve it directly with you. They didn´t even have a phone number to call, they said they couldn´t help me. After a long waiting time they realized that they had some kind of problem with their system. But it was a pretty bad impression right at the begining. Not very polite the way they treated us. First time for me to book via Expedia.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Great Place to Stay on Bourbon

Posted Apr 20, 2015
Excellent location, facilities, and amenities. MOST of the staff was wonderful. I highly recommend this hotel.