Ratings based on 745 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

First time stay

Posted Sep 1, 2014
Pros: Decor and helpful staff
Location: Within walking distance of everything.
Right price, right location. Near good places to eat. The trolley is a must!
3 out of 5
by A verified traveler

A room without windows?

Posted Aug 25, 2014
Pros: The proximity to the French quarter.
Cons: The rooms are small, but the rooms without windows are claustrophobic and almost frightening, they should not be offered.
Location: It's right at the heart of New Orleans, at the entrance of the French Quarter.
After having received messages from Expedia asking me to indicate a preference between "room with a view, upper floors, larger bed... which one matters most to you" and having indicated the "room with a view", the hotel booked me a room without windows. There was a small opening with glass blocks to let some day light in, but nothing else and the room was very dark and narrow. I argued with the receptionist that Expedia had definitely promised a regular room with windows, and it took some effort to obtain it. I do not understand how a hotel of this type can offer rooms without windows. I was shocked.
3 out of 5
by A verified traveler

Good location

Posted Aug 22, 2014
The location was perfect, the room was clean, the staff was wonderful. You can not see out of the window in the hotel room. You can not open the window. I hated the window situation and for that reason I will never stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in New Orleans.

Posted Aug 21, 2014
Pros: Location, good value for the price, nicely updated. The bell captain was so helpful and friendly when we needed to store our bags for late pickup.
Cons: We were very satisfied with everything.
Location: Close to the French Quarter, easy access to the streetcar, neighborhood was quiet and clean.
We had a wonderful stay at the Royal St. Charles. The location is very good with easy access to the French Quarter, the St. Charles streetcar and other attractions. Our rooms were comfortable and quiet, and we liked having the little breakfast bar in the lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Solid Location, Solid Price

Posted Aug 21, 2014
In trying to stay near the French Quarter on a Friday night as 18 year olds, I don't believe we could have found a better option. The room was cozy but had all of the amenities we needed. Parking was inconvenient but that's the nature of the beast! Heavily reccomend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable no-frills hotel

Posted Aug 19, 2014
Pros: Clean. Close to bus line.
Cons: Include $9.95 per day fee in with the room price
Location: The bus line makes most attractions accessible.
Clean, comfortable no-frills hotel. Luxurious bed. Close to most activities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Loxley AL

Nice hotel

Posted Aug 18, 2014
Pros: Location. convenient to the French Quarter and the Superdome.
Very nice. No problems at all. Room was clean. I used the valet parking for $32. That is about the going rate anywhere in New Orleans. Staff was very friendly. Will definitely be staying here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Pros: The location.
Cons: Our room had no window, that was awful.
Location: Bourbon Street, Riverwalk, Harrah's Casino
Nice hotel, great location. The staff was excellent. Our room was cleaned daily; we'd go out in the morning and return in the afternoon to a clean room. We did not have a window in our room, which was terrible. I probably should've requested a different room. I love its proximity to Bourbon Street. Fairly decent hotel, I'd stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairhope, AL

Great hotel convenient to walking everywhere.

Posted Aug 12, 2014
We enjoyed out stay at this hotel. All staff were superb and the room was very nice. Comfortable bed and pillows! We walked everywhere and didn't have to move our car at all for three days.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denham Springs, La

Red Dress Run Event

Posted Aug 11, 2014
Pros: Convenient to everything in the French Quarter
Location: Great Dining Nearby, Much to do in the French Quarter
Couldn't have asked for better in New Orleans.. very clean, very comfortable, pleasant staff, pleasant stay!