Ratings based on 740 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom Denver
Great hotel for great ratePosted May 8, 2015
Pros: The beds and pillows are so comfortable. And the room and public areas are spotless.
Cons: The restaurant is not as good as the hotel is.
Location: The Quarter is a quick drive away and we like being close to drugstores, chain restaurants, etc. on Veteran's Memorial Blvd.
We've stayed here three times and it never disappoints. The rooms are clean, comfortable and well-appointed.
for Everyoneby A verified traveler
Jazz Festival WeekendPosted May 4, 2015
The hotel staff was so nice and made sure my needs were met.
for Everyoneby A verified traveler
Nice hotel it was easy to get to the hospitalPosted Apr 13, 2015
I enjoyed my stay there the only thing was the Internet was on and off a lot. It wouldn't let me stay connected
for Everyoneby A verified travelerfrom Houston, TX
Excellent Hotel in a nice locationPosted Apr 6, 2015
Overall, I was very satisfied with this hotel. The price was lower than what I would have expected for a hotel of this quality. The room was very clean, comfortable and quiet at night. The staff was friendly and helpful no matter who I spoke with. The location is about 20 minutes from the French Quarter but it is located in a very quiet location and the garage parking always had plenty of spaces available.
for Everyoneby A verified travelerfrom Vicksburg, MS
Very NicePosted Mar 30, 2015
We stayed here for a cheer competition at nearby UNO Lakefront Arena. The hotel was clean and comfortable and the staff was friendly. I would certainly stay here again. My only complaint was that free internet was advertised but it turned out to be only for Sheraton Preferred Guests.
for Everyoneby A verified travelerfrom Houston
Spring break in New OrleansPosted Mar 12, 2015
Overall was great. Only complaint was that the beds were not very comfortable. Employees we came in contact with were very friendly. The location was a short drive from downtown. Complimentary parking was also a plus.
for Familiesby A verified traveler
Nice and comfortablePosted Feb 23, 2015 on Hotels.com
Awesome place. Clean, updated, and comfortable. Friendly staff as well.
for Couplesby Wendallfrom Knoxville, TN
Comfortable, Clean and Most EnjoyablePosted Feb 21, 2015 on Hotels.com
The hotel exceeded all of our expecatations. Staff were friendly and helpful
for Getaway With Friendsby CATHERINEfrom Detroit
The best Service and hotel in MetairiePosted Feb 21, 2015 on Hotels.com
We LOVED our stay there. We go to NOLA for Mardi Gras every year and this hotel and stay has been the best. Our room was great, clean and accommodating. Very friendly staff, especially Stanley. Made us feel at home and welcomed.
for Getaway With Friendsby Lancelotfrom California
told by front desk to not come back herePosted Feb 20, 2015 on Hotels.com
First, they gave me a problem right away for booking with hotels.Com because apparently they reserved a king size bedroom when I asked for a double bedroom. Second, they wouldn't give me extra comforters or towels when we asked for one. Lastly, they gave my friend attitude when she asked if there was a complimentary breakfast. The front guest replied with "you guys have been trouble from the beginning, there's no free breakfast and don't come back here." When I confronted him on why he said that, he responded with "it was meant to be a joke." -The hotel nice and fair. -rooms are a little small. -hotel is clean. -horrible service