Ratings based on 719 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Houston
Spring break in New OrleansPosted Mar 12, 2015
Overall was great. Only complaint was that the beds were not very comfortable. Employees we came in contact with were very friendly. The location was a short drive from downtown. Complimentary parking was also a plus.
for Everyoneby A verified travelerfrom Metairie, Lousiana
Nice hotel..close to all our meeting places.Posted Jan 25, 2015
My sleep was disturbed by noisy people in the hall at 1:30 am .
for Everyoneby A verified travelerfrom new Orleans
Posted Jan 19, 2015
Went for my wedding. ...had a great room and staff was very friendly
for Everyoneby A verified travelerfrom louisiana
Great hotelPosted Jan 1, 2015
Great staff! Very nice and clean hotel. We had no trouble checking in. The front desk even called a taxi for us! Would definitely stay here again.
for Couplesby Lukefrom Florida
SheratonPosted Dec 29, 2014 on Hotels.com
When we arrived I noted several pieces of dirt on carpet. Stayed there until we left telling me that the carpet was not vacuumed. The room was not cleaned on 12/16, no toilet paper, no water for coffee, no coffee. The positive point is Ms. Olithea, very accomodating, polite and understanding of our complaints.
for Familiesby Charlottefrom HOUSTON
Christmas tripPosted Dec 29, 2014 on Hotels.com
Very clean and staff was nice. I like the fact that they are also pet friendly.
for Familiesby A verified traveler
Posted Dec 29, 2014 on Hotels.com
for Familiesby Juliafrom Texas
Disappointed with this Sheraton hotelPosted Dec 26, 2014 on Hotels.com
Pros: Covenient location to and from airport, close to shopping opportunities, free parking Cons: room was dirty; housekeeping did not show up... we exchanged our own towels; furniture awkwardly placed- a fridge was right in the doorway which caused that we could not roll our luggage in, we had to carry one by one suitcase over the fridge, AC/heater did not work properly
for Familiesby Neinafrom Houston Tx.
Right down the street.Posted Dec 18, 2014 on Hotels.com
blk& wht party
for Familiesby Bipin
Posted Dec 16, 2014 on Hotels.com