Ratings based on 2,179 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Perfect hotel for Mardi Gras!!!

Posted Feb 23, 2015
Pros: The beds were soooo comfortable and lots of the parades went in front of the hotel.
Location: Parades and Bourbon St
Out first time for Mardi Gras! We had a great and relaxing time. The Sheraton was perfect for the parades and Bourbon St. We would stay there again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Great hotel, very clean!

Posted Feb 23, 2015
Pros: Very clean, good staff, great location.
Location: Located on canal street, during Mardi grad many parades go right past the hotel. Around the corner from bourbon st and royal St.
A must if you want to be in a high quality hotel in the middle of the French Quarter, almost everything is within walking distance. Great staff, good food, I will definitely be staying here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Awesome

Posted Feb 23, 2015
Had to wait for my room and was not told when I check in that I needed a wrist band to get back in the lobby.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Perfect location and wonderful staff!!

Posted Feb 21, 2015
My husband and I stayed at the Sheraton during the last days of Mardi Gras. We arrived early and they gave us a room even before the scheduled check in. The view from the room was awesome and overlooked Canal St.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Staten Island

Get hotel, perfect location

Posted Feb 20, 2015
Hotel was in a perfect location. Only 3 blocks away from bourbon street. I would recommend staying off bourbon street itself. Too dirty and noisy to stay on bourbon. Room was immaculate. Would 100% stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Mardi Gras 2015

Posted Feb 20, 2015
Mardi Gras 2015 was such an enjoyable event for me because of Sheraton's location! I didn't need to use public bathroom since the hotel is very close to the festivities and the elevators were so quick that even if I was at the 42nd floor I felt I was there in a heartbeat!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Terrific stay!

Posted Feb 20, 2015
Our stay at the Sheraton for Mardi Gras was absolutely fantastic! Very friendly staff, clean rooms and perfect location right off the French Quarter, just a couple of blocks from Bourbon street, and best location to catch the parades that go through Canal street. Only thing we wish they'd offer is free breakfast, but other than that, it's a very large, classy hotel. There are computers and printers to print boarding passes for free. Loved our stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

New Orleans Home

Posted Feb 20, 2015
Excellent hotel and the only place I will stay in the area. Literally located in the thick of things, walking distance to most everywhere you wanna go!
3 out of 5
by A verified travelerfrom Miami

well located

Posted Feb 20, 2015
Pros: Not much
Cons: Service, Bathrooms are small and old fashion.
Location: Great loca
Unless you want to buy tours !!! the concierge Tim was not friendly and certainly not informative . She made 3 errors marking locations of places we asked her about on a map !!!! Overall the service was not great. One day our room was cleaned at 7pm. The ceiling in our rooms was so badly cracked that it looked like it was ready to fall on our heads. Defensively not worth the money. We paid an additional amount to enjoy the executive floors ! Definitely not worth the money. We will return for sure to New Orleans but not to the Sheraton.....
1 out of 5
by A verified travelerfrom K

Dissatisfied

Posted Feb 19, 2015
I was really upset with the front desk service. please call so I may explain in greater detail. Home 202-627-2681 Cell 202-812-2681 Davenche Kearney Cell 202-425-5097 Tendayi Kearney I have no more to add.