Ratings based on 643 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
93% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

on our way to a cruise. Was a nice place to stay.

Posted Jan 26, 2015
We stay over night, went sightseeing and then next day left on cruise.
Comment from Hotel Management
Jan 27, 2015 by Robert, Hotel Management
Thank you for the comment. Tell us how to get a 4 or even a 5 on your next visit please.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Nice hotel.Clean,and great staff..Wifi isn't very good.
Comment from Hotel Management
Jan 25, 2015 by Robert, Hotel Management
I will work on that Internet issue for you. Thanks for staying and sharing!
2 out of 5
by A verified travelerfrom Cincinnati

Location NOT what I expected

Posted Jan 19, 2015
Pros: The very courteous front desk attendant. Proximity to airport
Cons: Security in back parking lot
Location: nite club next door, with constant police presence French Quarter about 25 minutes away Mother's Restaurant about 15-20 minutes.
Hotel located in Kenner, LA. Front desk attendant and the check in were excellent. Most everything else about the stay was below average. On my arrival (very late in the evening) I noticed police cars in the adjacent parking lot of night club that was next door. Police were in the area most of the night. The hotel parking lot seemed to have a number of club clientele hanging around. Kept one vigilant and aware of one's surroundings even if a bit wary. The night before I had stayed at the Sheraton in Biloxi MS for about the same price. Across the street from the Gulf with a beautiful Gulf view, peaceful, comfortable and secure. Overall, I would not go back.
Comment from Hotel Management
Jan 27, 2015 by Robert, Hotel Management
Thanks for the comment; however, I am a little concerned that you scored us so low because of our neighbors. Unfortunately, we are unable to choose them like you chose us. Anything in particular we could have done to gain more stars?
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean room comfortable beds

Posted Dec 27, 2014
Pros: Beds
Cons: Coffe
Location: Airport
Great it was nice*************************************************
Comment from Hotel Management
Dec 29, 2014 by Robert, Hotel Management
I am happy to learn we were all you wanted and needed us to be. Thank you for sharing!
3 out of 5
Recommended
for Everyone
by A verified traveler

Basic, clean room. Well located for the airport

Posted Nov 21, 2014
Possibly could provide some more readily available information about their return shuttle. I couldn't find any information on their website, and no way of contacting them other than by phone (and was overseas). The shuttle leaves the hotel every hour on the hour, but the driver was not ready on the hour so left about 10 minutes late after being followed up by the lady at reception. Something to keep in mind if you are pushing time to get to the airport, as security lines are longer than normal there
Comment from Hotel Management
Nov 26, 2014 by Robert, Hotel Management
I am sorry for your frustration. Your comments are helpful and will be used to come up with an appropriate solution.
2 out of 5
Recommended
for Couples
by Jim Pittsfrom Lake Charles

OK for a night stay with last minute reservations

Posted Oct 25, 2014 on Hotels.com
It was ok. Just needed a place to sleep. HOTELS.COM was the best for reservation.
4 out of 5
Recommended
by A verified traveler

Close to airport

Posted Oct 17, 2014 on Hotels.com
Convenient location, comfortable for overnight before early morning flight
5 out of 5
Recommended
for Overnight Stay Before Destination
by Jeri-Annefrom Palos Verdes Estated, CA

Perfect location for airport stay!

Posted Oct 15, 2014 on Hotels.com
I was pleasantly surprised at the quality of this hotel, esp as the price was MORE than reasonable. The room's decor was nice, and looks like the bathroom was recently upgraded, very nice shower and good internet. I had driven in from Jackson and the van driver (Mike) let me follow him to the airport after I unloaded my luggage at the hotel, to drop off my car, then waited and even stopped at the store so I could get some munchies. Very nice breakfast. HUGE CON-do NOT get a room on the mini mart side of the hotel, it was busy and loud and had bright lights on all night. Other than that, great!
1 out of 5
Recommended
for Families
by Donfrom Monroe

Restless night.....

Posted Oct 13, 2014 on Hotels.com
The hotel is next to an interstate into New Orleans. My room/window faced the interstate. I was awaken at various times thru the night by traffic. The noise was constant.....
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 12, 2014 on Hotels.com