Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

poor

Posted May 25, 2015
No lamp in room Internet off and on and poor breakfast options
Comment from Hotel Management
May 28, 2015 by terryf, Hotel Management
Sorry for the inconvenience.
2 out of 5
by A verified traveler

Viel zu hellhörig

Posted Apr 3, 2015
Bretterbude wo ich jedes Wort der Nachbarn gehört habe.
Comment from Hotel Management
Apr 6, 2015 by Terry Frazier GM, Hotel Management
So sorry for the inconvenience, wish you would have said something and we would have corrected the problem...
Comment from Hotel Management
Apr 6, 2015 by Terry Frazier GM, Hotel Management
So sorry for the inconvenience, wish you would have said something and we would have corrected the problem...
3 out of 5
Recommended
for Couples
by Ashley from San Diego, Ca

Phantom Phone Calls

Posted Mar 15, 2015 on Hotels
Booked the hotel due to the price and proximity to New Orleans. The location was right off the freeway with a Gas station and Waffle House within walking distance. Up the freeway an exit or two is a Walmart, and strip mall with several dining options nearby. The hotel itself is slightly dated but I really only felt this way due to the bathroom, which had a sliding door that made me nervous about not being able to open it, and an old shower, but it had great water pressure and temp so no complaints. They offered breakfast in the morning but I never tried it. They did allow us to check in several hours early without any advanced notice which was unexpected and very much appreciated. My one real complaint is this, apparently there was some kind of ongoing issue with the phone causing it to ring in certain rooms but the line would go dead whenever you answered it, well we didn't find this out until the middle of the night after several hang ups. We called the front desk and they advised us to unplug the phone which we did, only to discover at 2am the next night that housekeeping had plugged the phone back in. While I was not overly bothered it did have my girlfriends nerves on edge.
Comment from Hotel Management
Jun 6, 2015 by TerryF, Hotel Management
We are so sorry about the inconvenience of the phones ringing.
1 out of 5
Recommended
for Families
by Timothy from Cypress

Terrible

Posted Mar 10, 2015 on Hotels
beat up and dirty. Toilet paper holder half way odd wall. Paint worn and dirty. Shower floor covered with dirt. The front desk clerk said she would refund money but Hotel.com would just keep it so I won't use them again either.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2015
great hotel friendly staff i recommend. easy access
Comment from Hotel Management
Jan 26, 2015 by Terry F, Hotel Management
Thank You for your time doing our survey, and the nice comments were appreciated.
1 out of 5
Recommended
for Families
by Laura from Enterprise

disappointing

Posted Dec 23, 2014 on Hotels
First room had strange odor so asked to switch. Next room had no hot water... Had to shower across the hall. Breakfast was supposed to start at 630...still no coffee at 7 am.
5 out of 5
Recommended
for Families
by A verified traveler

Would stay again.

Posted Nov 14, 2014 on Hotels
We were on our way to New Orleans. Very comfortable. We had a problem with the TV but it was shortly fixed.
Comment from Hotel Management
Jan 24, 2015 by TerryF, Hotel Management
Thank You for the time you took doing our survey. We also appreciate the nice comments and look forward to your return.
5 out of 5
Recommended
for Families
by Michelle from Alexandria LA

Great place--will return

Posted Oct 30, 2014 on Hotels
The hotel was quiet and had a great hot breakfast. Beds were confortable and everything was clean!!
Comment from Hotel Management
Jan 24, 2015 by TerryF, Hotel Management
I'm sorry it's taken me so long to respond to your survey, just found it on site. Thank You for the nice comments, and the time you took responding to our survey ..Happy Holidays
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2014 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2014 on Hotels