Ratings based on 660 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakland, CA

Perfect Trip

Posted Apr 17, 2015
Pros: the location, the staff and easy parking options
Cons: the gym, add a second TV in the suites, add a light in the walk-in closet.
Location: walking distance to restaurants, Starbucks, bars, Canal Street, shopping and the French Quarter. Easy freeway access, perfect location!
The location was perfect. Close enough for a quick cab ride or nice stroll to shopping, French Quarter, Canal St, bars, Starbucks, restaurants and even McDonalds and Subway for my demanding teenager! Can you believe it? The hotel staff was great. The night shift clerk saw us walking slowly with my elderly mother and loaned us a wheelchair for our entire stay. I didnt even ask for it! They were very attentive and super friendly. The free breakfast was awesome! The waffle bar was the best. I would add fresh cut seasonal fruit but I'm from California and that's a must! The semi-bad stuff... the pool is SUPER small, it's more like a big hot tub, the workout room was your run-of-the-mill hotel gym. I think the parking was expensive ($28/night) and the room could use another TV in the living area in addition to the bedroom area. The walk in closet could use a light as well. Overall, nothing bad enough to not return. I recommend the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom charlotte, nc

Not too close to french quarter

Posted Apr 10, 2015
Hotel was good but kind of far from the main attractions. Parking is very expensive!
1 out of 5
by A verified travelerfrom virginia

Worst stay ever! NEVER AGAIN!!!

Posted Mar 30, 2015
Pros: location was good
Cons: too many to list
Location: eat, drink
HAD TO CALL THE FRONT DESK OVER 7X DURING MY SHORT STAY. TV BROKE 2X, COFFEE MACHINE BROKE, HOUSEKEEEPING WAS AWFUL, DOOR WAS STUCK 2X.BAD!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio

Great Location

Posted Mar 22, 2015
This is a good home base for New Orleans. Walking distance to transportation to anywhere in the city. Our family will definitely stay here on our next trip to New Orleans.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Posted Mar 11, 2015
I was traveling with 2 other ladies. We were leaving New Orleans on a cruise on Sat. Feb 28. We needed a hotel close to the docking pier for the night before we left on the cruise. We were very pleased with the Hotel accomadations and the personal service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2015
The temperature in the room was hard to control and at street level so windows did not open.
4 out of 5
Recommended
for Families
by A verified travelerfrom Calgary, AB

Comfortable Stay

Posted Mar 5, 2015
Pros: As stated in my experience, the room was comfortable and clean....and the breakfast is a great bonus to the room rate!
Location: There is a factory outlet within walking distance as well as a convention centre. It's about a 15 minute walk to the French Quarter.
Overall this hotel is clean and comfortable. It's not the newest hotel but it worked for a few girls that weren't planning on spending a lot of time in the hotel. The staff weren't the most organized. One front desk attendant told one girl she could check into our room even though her name wasn't on the reservation and a different attendant told another girl who arrived a couple hours later that she couldn't. When we tried to get a cab the front desk told us to go outside to valet....and then valet told us to go to the front desk. A little bit of a run around. The breakfast was delicious and had a good variety. There is limited seating so we ate in our room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PHL

Not great but solidly good

Posted Feb 23, 2015
Pros: Staff and breakfast was well done
Location: Warehouse district is up and coming but don't expect to go out the door and find a coffee shop nearby. Decent convenience store about 3 -4 blocks awy
Front desk staff consistently positive, smiling and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oregon

Mardi Gras 2015

Posted Feb 21, 2015
Pros: Rooms
Excellent stay. Great location for walking to main Streets of Canal and St Charles. Feels like a small apartment.
5 out of 5
Recommended
for Getaway With Friends
by Leonardfrom Fairfield, OH

Great place to stay

Posted Feb 21, 2015 on Hotels.com
Nice hotel within walking distance to downtown and the French Quarter. Definitely recommend