Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Beautiful hotel. Great location.

Posted Aug 4, 2014
Pros: The hotel had the " feel" of the French Quarter without being in the mist of the activities.
Cons: We had a room looking into the court yard which was VERY noisy one of our stay. We told staff and they took care of it.
Location: Location was great. Near shopping, restaurants, casino, French Quarter.
We were very pleased with room, comfortable beds and all the amenities we would expect from this caliber of hotel. Location was great, we walked to many destinations including shopping casino, and French Quarter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jul 23, 2014
The hotel is in a perfect spot - close enough to walk to almost all sites, yet 4 blocks from the insanity of historic downtown NOLA. Those destinations beyond walking distance are within reach of a cable car ride which stops 2 blocks from the hotel. The hotel room was large, with 9 foot ceilings. Very clean. Friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
A lovely place in a good location. We would gladly stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Excellent location close to everything worth doing

Posted Jul 21, 2014
Hotel staff were exceptional! I have stayed in many hotels over the years, but I truly felt like I was visiting family at the st. James. Every staff member we encountered were so friendly and knowledgeable.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Business in New Orleans

Posted Jul 14, 2014
Pros: The best thing about this hotel was the ease of getting around the downtown area.
Cons: I would have the hotel dust more; curtains and the floor.
Location: This hotel is located off Poydras and Magazine St which is steps away from museums, parks, shopping and other attractions.
The room was decorated very nice and with plenty of space for a couple or a family, but I was a bit taken back with the dust on the floors and curtains. On a more positive note coffee, juice and other basic items can be brought to your room daily for 1-2 people. The courtyard area was very comfortable just keep in mind that it always rains during the mid afternoon hour. Don't be discouraged if you feel the hotel is too far from attractions because its really not, it only seems like it. All the best shopping and attractions are only 3-6 blocks away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Great Experience!

Posted Jul 8, 2014
I had a great time. The staff were ALWAYS friendly and helpful and our room was clean and comfortable. However, the shower didn't offer cold water and the shower head was too closer to the wall... therefore the person taking a shower had to stand up right under it. But overall, I had a wonderful time and thanks for that great experience!
3 out of 5
Recommended
for Everyone
by A verified traveler

Average quality comparable price

Posted Jul 8, 2014
Room was clean and in excellent condition, but had no window. Bed broke in the night. It was repaired the next day while we were out, but when we got back to the room, the mattress had not been put back on the bed. Daytime staff were very pleasant, but night staff bordered on rude. Price was good for the area, but remember that parking is not included.
2 out of 5
by A verified traveler

Nice Location - No so great hotel

Posted Jul 7, 2014
Pros Very Comfortable Bed Con Room was not cleaned well Tiny Pool Large Rodent in the Courtyard Slow/Poorly functioning elevator Low water pressure
4 out of 5
Recommended
for Couples
by A verified traveler

Very accessible to attractions and shopping

Posted Jul 3, 2014
Pros: Very quaint and reminiscent of New Orleans
Cons: Breakfast
Experience was pleasant. Staff very courteous and helpful.
3 out of 5
Recommended
for Everyone
by T from Buffalo, NY

Nice location

Posted Jun 1, 2014
Pros: nice location.
Cons: Breakfast needs improvement
Location: Excellent location. Chuck's bar right around corner. excellent deals at Chucks
Outside morning noises could wake you. They might do better to offer better breakfast selection. somehow 1 crescent was not enough. Other than that all was well. I would stay there again. There were no added fees.