Ratings based on 550 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Western Australia

Nice hotel, good location. Pleasant staff.

Posted Jul 3, 2015
Pros: Good location. Nice and quiet.
Location: Great location. Bourbon St. Casino. All tourist spots within walking distance.
All good apart from not being serviced on our second night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, VA

Great Staff and Location

Posted Jul 2, 2015
Pros: Room was spacious and clean.
Cons: Parking is not great.
Location: Recommend the Katrina Tour on Gray Line Tours; also really liked the carriage city and cemetery tour. Best restaurants: Trenasse and Atchafalaya.
Best 2 things about the St. James, the knowledgable staff and the location. We got great recommendations for places to eat and things to do in New Orleans and everything we wanted to do was within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice Hotel and walking distance to everything

Posted Jul 2, 2015
It was such a pretty historic building right downtown and close to everything. I really enjoyed staying there and the staff was pleasant and helpful. We are definitely going back and hopefully staying here again.
3 out of 5
by A verified traveler

Not the safest area, construction, pool was a foun

Posted Jun 27, 2015
Took forever to check in- 1 person, other person was sitting at the computer not helping anyone. We were all exhausted and nobody was moving to help or give water or anything. Nice about refunding is so we could move though. Needs room service or at least a good referral of where to get dinner past 11pm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good position.

Posted Jun 24, 2015
Room was really nice, in a kind of colonial style, and staff member at front desk was lovely. No problems really, one night air conditioning broke so we had one very hot nights sleep, but was fixed by the morning. Good spot to be in, within walking distance of everything, and plantation tour the lady who checked us in recommended was very good!
2 out of 5
by A verified traveler from Mobile Al

Ok. Fights, miss tagged our baggage, construction

Posted Jun 22, 2015
Beds were comfortable room was clean except the bathroom had someone's hair all in the shower. Guest were fighting and yelling in the hallway at 4 a.m becauseI they were drunk. At check out they miss tagged our bags with someone else's.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 21, 2015
The hotel is in a great location and the rooms are beautiful! The only fault for us was the shower, very little water pressure.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Great location and comfortable

Posted Jun 18, 2015
The St James was a great choice for us. Close Walking distance to Harrah's casino and about a 15 minute walk to the French quarter. Also 10 minute drive from the train station. The rooms were nice and comfortable and the staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Excellent hotel in a great location

Posted Jun 18, 2015
Pros: Staff and Location
Cons: Breakfast could be served past 10am. Seriously, it's New Orleans.
Location: The hotel is two blocks to the edge of the French quarter, two blocks to the casino, three blocks to the river, and five blocks to the WWII museum.
This hotel is in a beautiful building, serviced by friendly and helpful staff. Our room was very large, comfortable, and quiet. The location is perfect, with easy walking access to just about everything. The surrounding neighbourhood felt safe and was busy, even in the wee hours of the morning. Public transportation, even to/from the airport, is cheap and easy to access. Without doubt, I'd stay here again without even bothering to look at what else was available.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

For sure I would come bavk

Posted Jun 18, 2015
For starters their staff were the nicest I've ever encounter.. We went to the hotel way before the check in time and they were very welcoming and let us leave our bags in the storage room.. When we got to the the check in the both the front desk attendants were really nice, John took care of us and it was simple and fast. The room was really comfy and nice, clean and cool, awesome bed, their breakfast it's small but yummy.. Overall very very very happy of my choice..