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The Ritz-Carlton, New Orleans

921 Canal St New Orleans, 70112 United States of America

New Orleans hotel, in French Quarter

Canal Street location
This 15-story hotel is adjacent to the French Quarter's Canal St Streetcar Line, 1 block from Bourbon St, 8 blocks from Harrah's New Orleans Casino, and 1 mile from the Louisiana Superdome. Show more
Dinner and drinks
The Ritz-Carlton, New Orleans, features nightly jazz shows and local specialties at the signature restaurant, Mélange. The hotel also offers 2 lounges, a health club, and a pool.
Premium bedding
Down pillows and duvets, and 500-thread-count Frette Italian linens distinguish the 527 rooms at The Ritz-Carlton, New Orleans, as do Kohler Rainforest Showerheads and Bvlgari White Tea amenities. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

88%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/23/2013. The check-out date cannot be after 06/23/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Rooms:

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Discounts may be offered to children of certain ages.

Room type  
City View King Room
One king bed with feather mattress topper and 500-thread-count linens. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. CD player. Clock radio. Minibar. Hair dryer. Iron/ironing board. Complimentary newspaper. Nonsmoking.
Executive Suite
One king bed with feather mattress topper and 500-thread-count linens. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. CD player. Clock radio. Minibar. Hair dryer. Iron/ironing board. Complimentary newspaper. Nonsmoking.
The Ritz-Carlton Club
One king bed with feather mattress topper and 500-thread-count linens. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. Complimentary newspaper. CD player. MP3-compatible Clock radio. Minibar. Hair dryer. Iron/ironing board. Large marble bathroom.
Includes access to Club Level Lounge with complimentary continental breakfast and evening cocktail reception for two, including alcoholic beverages. 24-hour private concierge service. Nonsmoking.
City View - Two Double Beds
Two double beds with feather mattress topper and 500-thread-count linens. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. CD player. Clock radio. Minibar. Hair dryer. Iron/ironing board. Complimentary newspaper. Nonsmoking.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet fee charged at hotel/condo
  • Small pets only
  • Pets accepted
  • Check-out time is noon
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 38 per day (in/out privileges)
    • Fee for high-speed Internet (wired) in business center: USD 12.95 per day (rates may vary)
    • Fee for wireless Internet in business center: USD 12.95 per day (rates may vary)
    • Fee for wireless Internet in public areas: USD 12.95 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
    • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
    • Buffet breakfast fee: USD 25 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Valet parking
  • Bar/lounge
  • Beauty services
  • Breakfast available (surcharge)
  • Cell phone/mobile rental
  • Business center
  • Business services
  • Clubhouse
  • Coffee shop or café
  • Computer rental
  • Currency exchange
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Event catering
  • Exhibit space
  • Concierge desk
  • Multiple large conference rooms
  • Doorman/doorwoman
  • Floor butler
  • Dry cleaning/laundry service
  • Elevator/lift
  • Full-service health spa
  • Express check-out
  • Fitness facilities
  • Hair salon
  • Health club
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Total number of rooms - 452
  • Secure parking
  • Parking (surcharge)
  • Parking garage
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Spa services on site
  • Steam room
  • Swimming pool - indoor
  • Tour assistance
  • Technology helpdesk
  • Translation services
  • Wedding services
  • Wireless (high-speed) Internet access - surcharge
  • Valet parking (surcharge)

Rooms

This New Orleans hotel offers 527 rooms in a 15-story building, including 75 Club Level accommodations and 31 suites. Premium bedding consists of Italian Frette-brand linens of 500-thread-count damask cotton, goose-down and hypo-allergenic foam pillows, featherbeds, and duvet covers.

Antique-style furnishings complement bathrooms equipped with Kohler rainforest showerheads, Bvlgari White Tea amenities, pedestal sinks, and lighted makeup/shaving mirrors.

Rooms at The Rtiz-Carlton, New Orleans have large desks, three multi-line phones with hold buttons (one cordless), 25-inch televisions in armoires, credenzas, lounge chairs with ottomans, minibars, full-length mirrors, valets, and padded hangers. High-speed wired and wireless Internet access is available (surcharge).

Room Amenities

  • High-speed Internet access
  • Premium television channel(s)
  • Cable/satellite television channels
  • Video-game console
  • CD player
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Complimentary newspaper
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Voice mail
  • Multi-line phone
  • Minibar
  • Wake-up calls
  • Turndown service
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Bathroom phone
  • Makeup/shaving mirror
  • In-room massage available
  • Sewing kit
  • Slippers
  • Extra towels/bedding in room
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Iron/ironing board
  • In-room safe
  • Television
  • Desk
  • Clock radio
  • Daily housekeeping
  • Rollaway beds available
  • Cribs (infant beds) available
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)

Recreation

Guests at The Rtiz-Carlton, New Orleans enjoy access to a health club featuring an extensive selection of aerobic and strength-training equipment. Other on-site recreational amenities include an indoor pool and spa tub.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golf - driving range nearby
  • Golfing nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Basketball nearby
  • Aerobics nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Bicycle rentals nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Ritz-Carlton, New Orleans

4.5
out of 5
avg. guest rating
Hotel service:
4.6
Hotel condition:
4.5
Room cleanliness:
4.7
Room comfort:
4.5
Location:
4.8
Neighborhood:
4.6
88%

of guests recommend

out of 67 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Alfred from Houston,Tx
5.0
out of 5
Recommends this hotel
Posted Nov 26 2011

“Comes through again”

We choose The Ritz in New Orleans because it is always nice and staff wonderful.

A Traveler from West Chester, Pennsylvania
5.0
out of 5
Recommends this hotel
Posted Nov 2 2011

“Fabulous shelter in the craziness of NOLA”

The minute we stepped into the hotel we felt it was a stark contrast and a calm shelter from the wild atmosphere of Bourbon Street. A gorgeous hotel with real class.

Area recommendations
Garden District had a charming Southern atmosphere. French Quarter felt like Europe. 9th Ward was really tragic. See it all! NOLA, a city like no other.
Skip W from Denver, Co
5.0
out of 5
Recommends this hotel
Posted Sep 15 2011

“New Orleans finest”

Great Hotel and an incredible staff. We will go again and again. Cant wait!!

A Traveler from oakland, ca
3.0
out of 5
Does not recommend this hotel
Posted Jun 29 2011

“not impressed”

after staying at other ritz carlton's, i would have to say this one looked a little old , drab and poorly maintained. the service was nice, but the condition of the hotel left a lot to be desired.

A Traveler from Colorado
5.0
out of 5
Recommends this hotel
Posted Jun 20 2011

“Great place to stay near the French Quarter”

My wife and I spent a night at the Ritz last week. The staff, from the front desk to the doormen to the cleaning staff, was friendly and helpful, the room and the hotel in general were immaculately clean. We would definitely stay there again

Gordon and Jenny L from LA
5.0
out of 5
Recommends this hotel
Posted Jun 7 2011

“Definitely gonna stay this hotel again”

My husband and I really enjoyed our staying. We had breakfast and Sunday branch there. The staff there are very nice, and we had wonderful time there. Definitely gonna stay there when we visit New Orleans again.

A Traveler from new york, ny
3.0
out of 5
Recommends this hotel
Posted Jun 1 2011

“New Orleans Ritz”

Even though the hotel was nice, it really didn't meet the standards of what I would expect of the Ritz. For example, when the cab dropped me and my friend off at the entrance of the hotel, the valet didn't offer to take our bags in. Maybe since they saw they were small rolling bags, it wasn't necessary. Also, the concierge was extremely pleasant, but unfortunately, wasn't well informed. We asked for info regarding the Arts Fair in Palmer Park and she gave us instructions for taking a streetcar that would involve us walking for about 30 minutes, where there is another streetcar that would have left us 1 block away. I will say that the personnel was extremely pleasant and the spa is beautiful.

Area recommendations
french quarters - it really is very well situatied. if on a budget, you can have music, shopping, antiquing, restaurants and historic landmarks within walking distance.
Amy from Muscle Shoals, AL
3.0
out of 5
Does not recommend this hotel
Posted Apr 18 2011

“Don't stay here if you want any sleep...”

The hotel was nice and the staff was friendly, but our room faced Canal Street (they called it a "city-view" room). The large windows were only single-paned glass and every car and motorcycle that drove by sounded like it was in the room with us. We barely slept. If you stay here, do yourself a favor and request a room that doesn't face the busiest street in New Orleans.

A Traveler from Louisiana
5.0
out of 5
Recommends this hotel
Posted Jan 29 2011

“Nice Weekend Getaway”

Had a great weekend in New Orleans. The hotel is in a great and safe location. They were very responsive to our requests. Brought a refrigerator very quickly when requested upon check-in. I find the parking fee a little high, but everything else was great.

Kim from Minneapolis, MN
3.0
out of 5
Does not recommend this hotel
Posted Jan 18 2011

“Location is great but needs updates”

We stayed at this property over New Year's eve and were very pleased with the location. The hotel itself is very confusing to get around and we did have some issues with service. The front desk folks were very responsive when asked but had some issues with housekeeping. The room was comfortable but had a few broken items and was not up to the RC standard we had experienced elsewhere. The other guests were very friendly, something we have not experienced at most RC properties. There seemed to be a sense of community and that was refreshing. Bottom line - we will not stay again until the hotel is updated.

The Ritz-Carlton, New Orleans

921 Canal St New Orleans, 70112 United States of America

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Nearby Points of Interest

  • Bourbon Street - 0.5 km / 0.3 mi
  • Historic New Orleans Collection - 0.6 km / 0.3 mi
  • Audubon Insectarium - 0.6 km / 0.3 mi
  • Historical Pharmacy Museum - 0.6 km / 0.4 mi
  • Cigar Factory New Orleans and Museum - 0.6 km / 0.4 mi
  • Preservation Hall, New Orleans, Louisiana, United States of America - 0.7 km / 0.4 mi
  • Lafayette Square - 0.7 km / 0.4 mi
  • Le Petit Theatre Du Vieux Carre - 0.7 km / 0.5 mi
  • Woldenberg Park - 0.8 km / 0.5 mi
  • The Shops at JAX Brewery - 0.8 km / 0.5 mi
  • Cabildo - 0.8 km / 0.5 mi
  • Jackson Square - 0.8 km / 0.5 mi
  • Saint Louis Cathedral - 0.8 km / 0.5 mi
  • Louis Armstrong Park - 0.8 km / 0.5 mi
  • Presbytere - 0.8 km / 0.5 mi

Location Highlights

  • In historical district
  • In city center
  • In business district
  • In entertainment district
  • Full-service health spa nearby

The preferred airport for The Ritz-Carlton, New Orleans is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.5 km / 11.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • New Orleans, LA, United States (MSY-Louis Armstrong New Orleans Intl.)

Area:

French Quarter, New Orleans, Louisiana, United States of America: With its mix of sacred and profane, the French Quarter defines laissez-faire. This 85-block area is home to Bourbon Street’s rowdy bars, as well as Royal Street’s upmarket antiques. The devil’s music—in the form of New Orleans jazz—thrives at Preservation Hall. Nearby, hymns accompany Mass at St. Louis Cathedral in Jackson Square. A block away, French Market vendors hawk foods and souvenirs.

The Ritz-Carlton, New Orleans

921 Canal St New Orleans, 70112 United States of America

Most recent booking for this hotel: less than 5 hours ago.
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