Ratings based on 779 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Beautiful facility

Posted Apr 13, 2015
Pros: Excellent staff. Beauty, cleanliness, location.
Cons: Free morning coffee in the lobby.
Location: French Quarter. Trolley to Garden District. Excellent restaurants.
Staff is excellent. I would rate them in the PERFECTION category. Only negative is that every extra is costly. Hotel doesn't even have complimentary morning coffee. Most hotels of this category at least comp this necessity!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jackson

Great hotel.

Posted Apr 13, 2015
Very clean hotel, well maintained . Good entertainment at night in the Jeffrey Davenport Lounge. Yummy snacks there also. Truffle fries with cauliflower sauce, delish. Very quiet and in New Orleans that's major. Close to everything.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calif

I❤️ The Ritz

Posted Apr 9, 2015
We had an amazing time. All was perfect. We will return with family ASAP....Thank you staff!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom marietta ga

The bed old and not comfortable.

Posted Apr 9, 2015
Pros: Not my choice when staying in the quarter. Stayed there because it was the choice of others in our party.
Cons: The beds.
Location: Location acceptable.
When compared to Marriott beds, results were disappointing. the person accompanying me had a queen mattress which was on a slant. Beds were old with creaky box springs. Maintenance adjusted but the result was not completely resolved. Very disappointing for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hattiesburg, ms

Beautiful and comfortable stay!

Posted Apr 6, 2015
Best Hotel stay ever! Beautiful courtyard and hotel, friendly staff and nice amenities!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly placed on Canal Street!

Posted Apr 6, 2015
This hotel is within walking distance to Bourbon St. And the famous St. Charles line. Location, location, location!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico city

the best hotel staff ever

Posted Apr 6, 2015
Hotel Staff is the best i ever seen in my life. i spent my honeymoon there and the hotel made it special for me and my wife.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
Pros: Service Nice patio Music at nights
Cons: Update the sink.
Location: Very close by to everything
We forgot our cell phone chargers in the room. Once in the airport, I called the front office. A gentelman named Sebastian, personally walked up to the room. Asked around, and found them. Called us back immediately and fed ex them to our house the next day. I was very impressed with the care and service.
3 out of 5
by A verified travelerfrom Louisiana

Expensive, inconvenient

Posted Mar 20, 2015
Cons: See above.
Location: good location.
Too expensive. Parking was $50.00 per day, room was $600.00 with tax and parking. Inconvenient. Have to use two sets of elevators, no coffee in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Incredible!

Posted Mar 18, 2015
We genuinely enjoyed our stay. Everyone at the hotel was helpful and very gracious. Our room was immaculate. You must try the breakfast buffet. Our trip was an Incredible experience!