Ratings based on 635 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great security for Mardi GrasPosted Mar 4, 2014
Pros: Consistent service and cleanliness
Cons: More comfortable wristbands?
Location: Fabulous location. Short walks from everywhere for Mardi Gras. French Quarter only a little walk away. There are lots of restaurants and gift shops.
Excellent service! We went on our trip to New Orleans for Mardi Gras weekend. My husband and I really appreciated the consistent efforts for security in our hotel. The hotel itself is gorgeous. Our room was sufficient not huge. There was hardly any noise noticeable from other rooms or the hallway. Our housekeeping staff was also very good, fresh towels daily, ice bucket filled, and privacy when the sign was on the door. We also received excellent service at check-in, check-out, and the hotel staff also waved down our cab and put our bags in for us. The experience was very wonderful. It is obvious that the Roosevelt staff wants you to feel safe and at home. Under no circumstances did we feel like "dumb tourists". Everyone was very kind and helpful.
for Everyoneby Jess from Texas
Wonderfully, relaxing stayPosted Mar 4, 2014
From the time we walked in until we checked out, the staff was nothing but helpful and polite. They all greeted us with a smile and gave us helpful tips on navigating the city. (We stayed during Mardi Gras weekend) My husband and I will definitely stay here again the next time we are in town!
for Everyoneby Jason from Ocean Springs, MS
Luxury Hotel in a fun CityPosted Mar 4, 2014
We were in town for Mardi Gras weekend. Perfect location. Walking distance to Bourbon St without the noise of Bourbon while you're trying to sleep. Beautiful Hotel. Staff was friendly.
by Laura from Alabama
Racist!!!!Posted Mar 3, 2014
Cons: Staff need to be professional at all times to any walk of life.
The staff was horrible. They made me cry! They act like we were trash that couldn't afford anything classy! I rather stay on the streets next time! I was there for my birthday and I want to check on my reservations they act like we didn't have one for that day. The desk clerk gave us a free drink coupon and told us to move out the way. Then when we asked for a manager. She tore the coupon up and said fine. We really felt low. Would never book with them again or third party.
for Everyoneby Nicki from Waggaman, LA
Excellent Staff. Gorgeous Hotel !!!Posted Feb 19, 2014
Pros: Everything, especially the staff. Courtney in reservations & the front desk took good care of us.
Cons: Nothing. Everything was perfect.
Location: Good location. Bourbon Street and the French Quarter are a few blocks away. Close to nice restaurants, the aquarium and the casino.
Just celebrated my birthday at the Roosevelt. The Hotel is gorgeous, the staff members are excellent. They made us feel so special from the time we checked in until we checked out. The Roosevelt is in a good location, close to everything. Hotel has a great restaurant, great lounges (the Fountaine Lounge has a jazz band), a great spa and a nice swimming pool. I really enjoyed sitting by the pool on Sunday morning, under the cabana, with a nice view of the city. I recommend this hotel to anyone who wants a memorable stay in New Orleans. We will definitely stay at the Roosevelt again.
disappointedPosted Feb 18, 2014
the room were over price. The staff was unexistence . I would never go there or recommend them again.
for Everyoneby A verified traveler from Dallas,Tx
AllStar/Madi GrasPosted Feb 18, 2014
For a busy weekend in NoLa the staff was very polite & helpful! The hotel is in a great location right off Canal st. Close to food & shopping & the famous Bourboun! This was a great hotel to celebrate the weekend. Room was beautiful. Its always great to get what you paid for :)
for Couplesby A verified traveler from Louisiana
Overnight stay.Posted Feb 13, 2014
Everything was fabulous! Beautiful hotel, convenient to everything.
for Everyoneby Chuck from California
Overall GreatPosted Feb 12, 2014
Pros: Location, location, location. Staff were very friendly and helpful.
Location: Near the French Quarter and streetcar. We walked and rode to everything including to Café du Monde, WW II Museum, and Mardi Gras World.
Exquisite hotel. Room, location, service and restaurants were all first class.
for Everyoneby A verified traveler
Posted Jan 12, 2014