Ratings based on 1,443 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Oct 21, 2014
Pros: River view
Cons: Better housekeeping
Location: Excellent location near everything
Shower curtain on bed, had to hang up ourselves, bathroom appeared not to have been cleaned with large amount of hairs every wear, seems like housekeeping left mid task
2 out of 5
by A verified traveler

Posted Oct 14, 2014
No comfortable beds, small rooms, and not too clean
5 out of 5
Recommended
for Everyone
by A verified traveler from Petal, MS

Beautiful view!

Posted Oct 2, 2014
Beautiful view from our twenty-fourth floor room window. Room was very nice and hotel was centrally located for our activities. Staff was great and went above and beyond when my daughter lost her bag. Would definitely recommend this hotel to friends and family.
4 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Good Hotel

Posted Sep 21, 2014
Pros: Comfortable great location
Location: Close to river and French Quarter
Enjoyed stay at Westin, large rooms, great view of river. Friendly staff and good location, in walking distance of many attractions
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Sep 15, 2014
Best staff from Berkman to check in room service etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from EDMONTON, AB, CANADA

It was okay.

Posted Sep 13, 2014
Service people very friendly and hospitable. View from our room 2816 very nice. Pool water was green, what's with that? Food was 3 . I would recommend the pomegranate tequila drink. It was very good. Ordered room service once and they kinda forget about us; however when complained about it they did not charge us but when we checked out the charge was on the bill. Free Wifi was nice to have. You can use up to 3 devices. King size Bed was wonderful to sleep on.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Nice "home" base close to everything downtown

Posted Sep 12, 2014
Pros: Location, location, location...close to Mallory Sq, Burbon St; waterfront and downtown CASINO
Cons: nothing
Location: Casino across the street, GREAT restaurants within walk distance, waterfront and shopping short walk; on the waterfront location is GREAT view
Curb check in staff was GREAT; we had an issue with TV and toilet in room not working properly but engineer resolved most of it (still had small leak, but not as bad). It was our 25th anniversary trip...hotel sent us a complimentary bottle of champagne...much appreciated. Staff VERY helpful in pointing out tourist places to go. We had a Tommy Bahama shirt left in closet at check-out and staff found it and mailed it to us...VERY much appreciate this kind of personal care. We would, make that WE WILL, be sure to stay at this location again and will recommend it to all our friends!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2014
Location: Near Riverwalk outlets, close to Cafe de Monde, near Bourbon street, Harrah's casino.
Comfortable room, plenty of space, great location, great river view
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice clean hotel

Posted Sep 10, 2014
Pros: clean hotel rooms
Location: walking distance to everything
we had a great time here - the restaurant was good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft Lauderdale

Comfortable hotel with lovely views.

Posted Sep 8, 2014
Location: Close to all the main attractions and shops.
I enjoyed my stay at the Westin, overall a lovely hotel.