The Westin New Orleans Canal Place

Air conditioning broken upon arrival. Hot hot hot till next day. Hotel was full and two elevators (out of four) were broken, meaning long waits in hot building for ability to do anything. Hotel in need of repair as carpets and furniture throughout rooms were dirty and well stained. Bathrooms need updating. Bathroom hardware loose and partially functional. Disappointing to say the least.

I DID NOT LIKE TO PAY FOR PARKING. $18.00 FOR ONE NIGHT.

simply put. Westin New Orleans is the best hotel i've ever seen. My wife and I couldn't stop talking about it. The view of the Mississippi Flowage and the French Quarter was breathtaking. The staff was helpful and courteous. The room was magnificient. The lobby was beautiful and clean. I will go back to New Orleans again and again and the Westin will be my choice.

The hotel features high quality shops on the lower levels. The lobby is on the 11th, and the elevators to that floor allow you to look over the city. The parking was under $20 for a day which is perfect because the whole french quarter is in walking distance. The rooftop pool is cozy and has a lovely view though it's not open late. We spent most of our time on foot in the french quarter, but when we trekked back to the room, it was cozy and relaxing. Everything is clean and and aesthetically pleasing. The shower was delightful with two shower heads, and I actually adored the light, tea scented soap.

The location is perfect. 10-15 min walk to all the main tourist spots. Right across the street if you want to gamble at Harrahs. Also festival grounds are closeby. The bed was extremely comfortable and the room size was nice too. This hotel has lots to offer like movie theaters and shops at the lower level. Took points away because we had trouble with our safe and room key and the staff was a bit slow to respond. Other than that, great stay!

We love staying here it is convenient to everything. The staff is always smiling and helpful.

I would definitely stay at Westin again. The staff was very helpful in suggesting restaurants to helping us decide the best way for us to get around New Orleans.

great location and overall satisfied with the hotel.

I'm a native of New Orleans, however never stayed at the Westin, hotel is awsome! Walking distance to the French Quarter, Streetcar line, Convension Center, Riverwalk, Dinning and Shopping. Rooms were beautiful, with nice linen, bathrooms extremely clean, service excellent. This hotel has the best view of City and the Mississippi River, I would highly recommend this hotel over any other in the Quarter you can not go wrong with this selection. Enjoy!!!

Comfortable but rooms are showing age. Staff very friendly and accommodating.