Ratings based on 1,411 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from EDMONTON, AB, CANADA

It was okay.

Posted Sep 13, 2014
Service people very friendly and hospitable. View from our room 2816 very nice. Pool water was green, what's with that? Food was 3 . I would recommend the pomegranate tequila drink. It was very good. Ordered room service once and they kinda forget about us; however when complained about it they did not charge us but when we checked out the charge was on the bill. Free Wifi was nice to have. You can use up to 3 devices. King size Bed was wonderful to sleep on.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Nice "home" base close to everything downtown

Posted Sep 12, 2014
Pros: Location, location, location...close to Mallory Sq, Burbon St; waterfront and downtown CASINO
Cons: nothing
Location: Casino across the street, GREAT restaurants within walk distance, waterfront and shopping short walk; on the waterfront location is GREAT view
Curb check in staff was GREAT; we had an issue with TV and toilet in room not working properly but engineer resolved most of it (still had small leak, but not as bad). It was our 25th anniversary trip...hotel sent us a complimentary bottle of champagne...much appreciated. Staff VERY helpful in pointing out tourist places to go. We had a Tommy Bahama shirt left in closet at check-out and staff found it and mailed it to us...VERY much appreciate this kind of personal care. We would, make that WE WILL, be sure to stay at this location again and will recommend it to all our friends!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2014
Location: Near Riverwalk outlets, close to Cafe de Monde, near Bourbon street, Harrah's casino.
Comfortable room, plenty of space, great location, great river view
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice clean hotel

Posted Sep 10, 2014
Pros: clean hotel rooms
Location: walking distance to everything
we had a great time here - the restaurant was good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft Lauderdale

Comfortable hotel with lovely views.

Posted Sep 8, 2014
Location: Close to all the main attractions and shops.
I enjoyed my stay at the Westin, overall a lovely hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Labor Day Long Weekend with Family

Posted Sep 8, 2014
Pros: Location and staff and view to the river.
Cons: Hotel is getting old and the facility needs renovation including the rooms.
Location: French Quarter, Casino, Canal Street and lots of restaurants and shopping.
New Orleans was hot and humid but lots to see. The hotel is in the French Quarter and walking distance to everything including the Riverwalk Outlet Mall. We enjoyed our short vacation in New Orleans.
5 out of 5
Recommended
for Everyone
by A verified traveler

New Orleans Hotel

Posted Sep 7, 2014
Really great stay and I've always loved this hotel! The rooms are clean and the beds are comfy. Also, the A/C works great, and fast! The only downside was that there were a few people on my floor that were extremely loud, but you couldn't hear them in the room unless they were walking by. Thanks Westin! Hope to stay again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Sep 5, 2014
Pros: The staff are quite friendly. Late checkout is a blessing!
Cons: The Room Service Menu could definitely be improved
Location: The horse ride front of Jackson Square is definitely a must do as they are both informational and quite humourous The dragos oysters -unbelievable!
The hotel is located quite centrally to the touristic french quarters. We found the gym adequately fitted for a hotel and the people were also warm and friendly. I wouldn't suggest in room dining as the menu was surprisingly limited and the lack of a refrigerator a bit surprising. Hotel wide free wi-fi was convenient and the beds were extremely comfortable and room amazingly spacious!
4 out of 5
Recommended
for Everyone
by A verified traveler

A Westin hotel !

Posted Sep 2, 2014
Pros: Our view of the Mississippi River from our room!!!
Cons: Rooms need more pizzazz!!
At check in,, the person at the front desk was great! Made us feel very welcomed! Our room was nice with a great view, but a typical Westin hotel room! All staff said hello and we're friendly!
3 out of 5
by A verified traveler

Noisy!!!

Posted Sep 2, 2014
Tried to take a nap between 1 and 3pm. Housekeeping were in and out of the rooms letting doors slam behind them. Every 3-4 minutes BOOM!!! So loud it vibrated the walls. It lasted for about two hours. Otherwise it was a nice hotel.