Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
by A verified traveler
Just close to the port for our cruise.Posted Sep 8, 2014
Cons: Better hotel clerk with better customer service matters.
Either Expedia and/or the Whitney Hotel had us thinking we had continental breakfast the next morning but we did not receive that with this stay. Also the hotel clerk was rude and very short with us and told us a debit card was declined which had m ok net to cover the $50.00 incidental. We paid cash for our one night stay. If we get another opportunity to come back to New Orleans we will stay at the Doubletree Hotel some other friends said they had good stay experience there. Expedia should not advertise amenities that are not included.
for Everyoneby A verified traveler from NYC
Great location.Quaint property.Posted Sep 8, 2014
Pros: Great location, nice staff.
Cons: Electrical outlets. Larger closets.
The Whitney is a great looking hotel. It is a former bank, and there is still a working bank attached to it. It is well-located; two blocks from Canal Street, mid-way between the Superdome and the Convention Center. My room (405) was rather small, and the closet tiny. No extra linens or blanket. There was something wrong with most of the electrical outlets. Nice bathroom. They were painting the hallways when I was there, so that was a bit of a bummer.
for Everyoneby A verified traveler from houston, tx
Great location. Walking distance to french quater.Posted Sep 2, 2014
Clean, nice comfy room. I would stay here again. Big bathroom.
for Everyoneby A verified traveler from Hammond, LA
Nice hotel in the downtown area!Posted Sep 1, 2014
Pros: The staff, room sizes and affordability!
Location: On Poydras, several blocks from the Dome, great restaurants, Canal and Bourbon. Really awesome location!
The staff at the Whitney Hotel was really accommodating. We were in town for Beyonce's concert, and thankfully, the hotel had excellent security and was walking distance from the Superdome. While here, we had a minor issue as a great deal of rain potentially resulted in ants in our room. The staff took control of the situation expeditiously and solved the problem. Will definitely stay here again!
by A verified traveler from Dallas, TX
Terrible ExperiencePosted Jul 27, 2014
No valet in sight and no where to stop without blocking traffic. AC frozen and stopped working. Ants everywhere. If you like average cleanliness, 79-degrees, and an ant farm - this would be great. Terrible experience.
for Everyoneby A verified traveler
Original building with amazing details!Posted Jul 20, 2014
Loved that it was like going back in time! Marble columns and entriqute details made for a fabulous stay! Plus it was just blocks from the French quarter, Bourbon street and Harrah casino but it was far enough away that it was peaceful!
for Everyoneby A verified traveler from brookhaven ms
Just need to clean little better !!!Posted Jun 25, 2014
Very nice hotel !!! The housekeeping need to clean better ,my bathroom wasn't really clean ..!
by Tessa from Chattanooga, TN
Historic Hotel not far from Canal StPosted Jun 4, 2014
Pros: Historic look, at one point it had probably been very grand.
Cons: Staff speed.
Historic look of the hotel was nice - hotel staff was quite disappointing. Valet was extremely slow, couldn't get car off street so that we could check in (same cars parked in front of the hotel for 40 minutes). The hotel room itself was fairly clean, but the wallpaper was peeling, the a/c was very noisy, the hotel was just obvious it had seen better days.
Comment from Hotel Management
Jul 21, 2014 by Guest Relations, Hotel Management
Thank you for taking the time to share your feedback. We are sorry to hear that your stay with us was less than stellar. In regards to your valet concerns, we have switched companies since your stay, and we definitely appreciate your feedback. We sincerely hope we have the opportunity to serve you again soon.
Recommendedby A verified traveler
Posted Jun 4, 2014 on Hotels.com
Location was nice. Close enough to everything to walk but far enough away we didn't have to worry about our kids taking in too much of the "sights" of NOLA. Beds were decadently comfortable. Room needed a few cosmetic touch-ups but was cozy. We enjoyed our stay. The staff was extremely nice!
Recommendedby Nicole from Abbeville, LA
Great hotel!!Posted Jun 3, 2014 on Hotels.com
Very friendly staff...nice hotel