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W New Orleans - French Quarter

316 Chartres St New Orleans, 70130 United States of America

New Orleans hotel, in the French Quarter

Near to Storyville
This 5-floor boutique New Orleans hotel is in the heart of the French Quarter, 2 blocks from Bourbon St and the Storyville District, 4 blocks from Jackson Square, and 9 blocks from Riverwalk Marketplace. Show more
Living room lounging
The W New Orleans - French Quarter lobby “living room” is stocked with games and books amid playful contemporary furnishings, and the outdoor pool provides solace from the boisterous French Quarter.
Sleek modern decor
A neutral color scheme and black-and-white photos give the 98 guestrooms at W New Orleans - French Quarter a sleek, elegant feel. Rooms have pillowtop mattresses, CD players, and high-speed Internet access. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

70%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Wonderful room
One king bed or two double beds with pillowtop mattresses and premium bedding. Desk. 27-inch cable TV. High-speed Internet access (surcharge). TV Internet access with infrared keyboard (surcharge). Two, multi-line phones with voice mail. DVD and CD player. Minibar. Bliss Spa bath products.
Spectacular Room
1 bed or 2 beds. Pillowtop mattress. Premium bedding. Desk. In-room safe. Cable/satellite TV. Pay movies. DVD player. Multi-line phone. Voice mail. CD player. Clock radio. Minibar. Shower only. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F). Turndown service. Air conditioning. Climate control. Smoking rooms only.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet fee charged at hotel/condo
  • Check-out time is noon
  • Pets accepted
  • No rollaway beds available
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 29 per day (in/out privileges)
    • Pet deposit: USD 100 per stay
    • Fee for in-room high-speed Internet (wired): USD 14.95 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: USD 14.95 (for 24 hours, rates may vary)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
    • Tourism fee: USD 1.00 per accommodation, per night
  • The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Property Amenities

This New Orleans French Quarter hotel is two blocks from Bourbon St and four blocks from Jackson Square.

The hotel offers a CD and video library and a small swimming pool in an outdoor courtyard. Wireless Internet access is available (surcharge) in the courtyard and “living room.”

Valet parking is available in a secured, covered, underground lot (surcharge).

  • Swimming pool - outdoor
  • Complimentary newspapers in lobby
  • Bar/lounge
  • Parking (surcharge)
  • Limo or Town Car service available
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Concierge services
  • Total number of rooms - 98
  • Multilingual staff
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Tour assistance
  • 24-hour front desk
  • Currency exchange
  • Dry cleaning/laundry service
  • Video library
  • Patio
  • Suitable for children
  • Air-conditioned public areas
  • Valet parking
  • Business services
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Business center
  • Express check-in
  • Tours/ticket assistance
  • One meeting/conference room
  • Parking limited (surcharge)
  • Rooftop terrace
  • Luggage storage
  • Elevator/lift
  • Restaurant(s) in hotel
  • Laundry facilities
  • Secure parking
  • Parking garage
W New Orleans - French Quarter, New Orleans,  United States of America, Property Amenities Pool

Rooms

This New Orleans French Quarter hotel has 98 guestrooms in a five-story building. Rooms at W New Orleans - Frenxh Quarter overlook Chartres St, Conti St, or the courtyard. Framed black and white photos adorn matte brown and white walls, complemented by contemporary light wood furnishings.

Bathrooms have glassed-in showers (no tubs), designer toiletries, and terry/piqué spa robes. Beds feature pillowtop mattresses, high-thread-count linens, four hypoallergenic feather pillows, and down duvets. Rooms offer high-speed wired and wireless Internet access (surcharge), minibars, DVD players, CD players, and multi-line cordless phones with voice mail.

The W hotels' dog treatment includes a turndown treat on the dog bed and a check-in package containing a pet toy, treat, and bone.

W New Orleans - French Quarter, New Orleans,  United States of America, Rooms Guest Room

Room Amenities

  • High-speed Internet access
  • DVD player
  • Cable/satellite television channels
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Complimentary weekday newspaper
  • Voice mail
  • Multi-line phone
  • Television Internet access
  • Internet access (surcharge)
  • Minibar
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Extra towels/bedding
  • Bathrobes
  • Hair dryer
  • In-room massage available
  • Shower only
  • CD player
  • Iron/ironing board
  • In-room safe
  • Desk
  • Window opens
  • Clock radio
  • Cribs (infant beds) available
  • Pillowtop mattress
  • Smoking permitted
  • Complimentary newspaper
  • Television Internet access (complimentary)

Recreation

The W New Orleans - French Quarter offers a small swimming pool in an outdoor courtyard. There is no fitness center, but guests have complimentary access to the exercise equipment at the W on Poydras Street, six blocks away. In-room spa services are available through Body Contours.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Parasailing nearby
  • Boating nearby
  • Fishing nearby
  • Dock nearby
  • Rafting nearby
  • Sailing nearby
  • Rowing or canoeing nearby
  • Rowboats nearby
  • Personal watercraft
  • Hiking/biking trails nearby
  • Volleyball nearby
  • Golf - driving range nearby
  • Hunting nearby
  • Tennis nearby
  • Horse riding/rental nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Golfing nearby
  • Helicopter/airplane tours nearby
  • Bicycle rentals nearby
  • Aerobics nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at W New Orleans - French Quarter

3.8
out of 5
avg. guest rating
Hotel service:
4.1
Hotel condition:
3.9
Room cleanliness:
4.0
Room comfort:
3.8
Location:
4.4
Neighborhood:
4.4
71%

of guests recommend

out of 17 reviews

Write a review of this hotel

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Jim J from Alexandria, VA
4.0
out of 5
Recommends this hotel
Posted Nov 29 2011

“Love Staying Here...”

My wife and I return to the W French Quarter whenever we are in New Orleans. Our favorite parts of the hotel are the location (on Chartres near Bienville), which makes walking to all the places we like in the French Quarter really easy, the peaceful courtyard, and the very nice and accommodating staff. The restaurant is under renovation until late this year (2011) which was disappointing but they are renovating the hotel and it will be much better than it was. The rooms are comfy and the mattresses are wonderful -- typical for Starwood hotels but nonetheless wonderful. The room is nicely appointed and has a nice TV and DVD player. The windows open and have shutters so you can enjoy the outside weather when it is nice. The things I don't like about the W are more or less minor. There is not much insulation in the walls so you can hear others pretty well and the doors slam very loudly. They have fixed the insulation problem on the 2nd and 5th floors and it is better, but naturally we were on 4. That is supposed to be done within the next year. Also, there is no closet, only a sort of small piece of furniture that isn't nearly wide enough, and very little drawer space. Not that it doesn't work, but it could be better. Also, the WiFi in the room is ridiculously expensive and is PER DEVICE. If you have a laptop and a Kindle you'll pay for both. The front desk removed one of the charges however, so ask. But IMHO the price they charge for Wireless is way out of line.

Area recommendations
We love the Garden District but love the French Quarter so much (except for Bourbon Street itself) that we generally stay there most of the time.
When to go
When it is cool in the spring and fall. Otherwise you will roast!
A Traveler from NY
4.0
out of 5
Recommends this hotel
Posted Nov 15 2011

“Funky hotel”

nice place, good location, great service

Area recommendations
Frenchman Street
Margaret H from Washington DC
5.0
out of 5
Recommends this hotel
Posted Sep 27 2011

“Location,Loacation,Loaction”

Great location for a hotel,French Quarter. Walking distance to everything.The front desk and hotel employees were wonderful. Thank you W. MMH

Area recommendations
French Quarter area
Romain from New York, NY
4.0
out of 5
Recommends this hotel
Posted Aug 10 2011

“Excellent Location & Design”

The location is excellent, the only issue I had was a noisy A/C sound that was coming from the Bathroom (even after I turn on the A/C in the room) I hear it even with my ear plug.

Area recommendations
French District
A Traveler
3.0
out of 5
Does not recommend this hotel
Posted May 17 2011

“OK, if you splurge for room with balcony”

Rooms are ok: comfortable, small, a little shabby, although I understand they are in the midst of re-doing all rooms. The courtyard is really pretty, small, but looks like a fun place to hang-out with friends. I had really wanted a room that opened onto a balcony or into the courtyard. I called the hotel number before booking, and was sent to the corporate call center. They could not tell me which rooms had balconies, so I went ahead and booked and hoped for the best. At check-in, I was told only spectacular rooms open up. For the price, room was just so-so. And parking was outrageous! Not that parking is cheap in N.O., but I have stayed at hotels close by and paid less than half of what the W charged.

Brian
3.0
out of 5
Does not recommend this hotel
Posted Oct 13 2010

“"High Hopes - fell short"”

While the location was amazing and the hotel was great - service was very poor for a W. They barely cleaned the rooms during our 3 day stay. They also promise "extraordinary" service but we had to call 5x for one thing :( Still a fan of the W - just NOT this one in New Orleans.

Kent from Washington, DC
4.0
out of 5
Recommends this hotel
Posted Jul 14 2010

“W French Quarter - Gem”

I'd recommend the W French quarter - good location on the edge of the Quarter. Not as loud as staying right on Bourbon St but stumbling distance to it and surrounding attractions. Still can be a bit loud on weekend nights, depending on which way your window faces. Quaint old brick couryard with lounge area & smallish pool. Typical hip W rooms, if in need of a little updating. Not sure if they have room service but there's a Brennan-family restaurant attached which will provide you with fine dining. I'd happily stay at this property again, over the larger chain hotels on Canal St.

A Traveler from Fresno
3.0
out of 5
Recommends this hotel
Posted Jul 9 2010

“Not up to W standards...”

While the hotel was comfortable and the staff very friendly... it is not up to par with what is expected of a W Hotel.

Area recommendations
French Quarter, Garden District
William from colorado
1.0
out of 5
Does not recommend this hotel
Posted Jan 13 2010

“Will never go back!”

They put us in room 215. In less than 2 minutes of being in the room we knew there was a problem. The noise from the elavator was well beyond acceptable. As I left the room I ran into the bellman who was aware of the problem. The hotel was full. The person working the front was nice enough to offer us ear plugs. The noise was so bad we ended up checking out 2 am in the morning. The person working the front desk when we checked out said he told the management the room needed to be sound proofed. It is inexcusable to check guest into a room knowing there is such a prolbem.

A Traveler from Charleston, WV
3.0
out of 5
Does not recommend this hotel
Posted Oct 28 2009

“disappointed”

I was attacted to the W French Quarter because of its four-star rating and its location in the heart of the French Quarter. The location is good, I'll give it that, but the quality of the hotel is lacking. The front office folks were very friendly and accomodating, but the rest fo the hotel was not up to par in my eyes. My biggest complaint was the size of the room and the bathroom. But I will say that my fellow traveler had a very spacious room. So the bottom line is that room size varies significantly in this hotel. My main compliant dealt with cleanlines and attention to detail. Upon check-in, the bellman and I discovered food in the mini-frig left by the previous person. The bellman gave me a split of Veuve from the mini-frig in an attempt to make up for that oversight by the cleaning people. There was a tray of snacks on the end table (that functioned as the mini-bar). They looked like they had been there for quite a while - covered with a scum of some sort. The bathroom never felt quite clean to me. My soap dish was not cleaned from day to day. I know not to expect clean sheets everyday, but I would expect clean pillow cases if there was evidence of my eye makeup on them. I don't think I'll go back.

W New Orleans - French Quarter

316 Chartres St New Orleans, 70130 United States of America

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Nearby Points of Interest

  • Cigar Factory New Orleans and Museum - 0.2 km / 0.1 mi
  • Historical Pharmacy Museum - 0.2 km / 0.1 mi
  • Historic New Orleans Collection - 0.3 km / 0.2 mi
  • Bourbon Street - 0.3 km / 0.2 mi
  • Audubon Insectarium - 0.3 km / 0.2 mi
  • Woldenberg Park - 0.3 km / 0.2 mi
  • The Shops at JAX Brewery - 0.4 km / 0.2 mi
  • Le Petit Theatre Du Vieux Carre - 0.4 km / 0.3 mi
  • Jackson Square - 0.4 km / 0.3 mi
  • Preservation Hall, New Orleans, Louisiana, United States of America - 0.4 km / 0.3 mi
  • Cabildo - 0.4 km / 0.3 mi
  • Saint Louis Cathedral - 0.5 km / 0.3 mi
  • Louisiana State Museum - 0.5 km / 0.3 mi
  • Presbytere - 0.5 km / 0.3 mi
  • Aquarium of the Americas - 0.6 km / 0.4 mi

Location Highlights

  • In city center
  • In business district
  • In historical district
  • Convention center nearby
  • Water nearby
  • Full-service health spa nearby
  • Casino nearby

The preferred airport for W New Orleans - French Quarter is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.9 km / 11.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • New Orleans, LA, United States (MSY-Louis Armstrong New Orleans Intl.)

Area:

French Quarter, New Orleans, Louisiana, United States of America: With its mix of sacred and profane, the French Quarter defines laissez-faire. This 85-block area is home to Bourbon Street’s rowdy bars, as well as Royal Street’s upmarket antiques. The devil’s music—in the form of New Orleans jazz—thrives at Preservation Hall. Nearby, hymns accompany Mass at St. Louis Cathedral in Jackson Square. A block away, French Market vendors hawk foods and souvenirs.

W New Orleans - French Quarter

316 Chartres St New Orleans, 70130 United States of America

Most recent booking for this hotel: less than 12 hours ago.
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