Ratings based on 197 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Business Travelersby Linda from Portland
Fantastic boutiquePosted Jun 14, 2014 on Hotels.com
Loved this hotel! It is tucked into the French Quarter, but it is quiet. The room was large and had plenty of places to plug in. The bathroom was stocked with Bliss toiletries. The only negative is you have to pay for wifi and it is painfully slow.
for Everyoneby Marcia from Florida
PERFECT LOCATION-GREAT SERVICE-WALK TO EVERYWHEREPosted Jun 1, 2014
Pros: Location, personal service to guests from employees, 24-7, smiles, help, great food, ambiance...what else is there to say.
Cons: Check in time.
Location: Will find multiple choices for restaurants...be sure to KNOW IF IT IS BREAKFAST OR LUNCH OPENING..Great stores, walking distance to French Market.
Could not have wished to be at a better location. Back after 25 years..And had the best of time. Based on suggestions of Ms. Staci, manager, went to R'Evolution rest. fabulous. Must do Johnny's Po Boys for breakfast the best at very good $$. Do not forget to visit Court of 2 Sisters, do brunch, and a must K'Paul...You will return to my beautiful city again, and again...shop...great buys..Visit Rousses supermarket for seasonings to take back home...Enjoy.
Recommendedby A verified traveler
French quarter experiencePosted May 16, 2014 on Hotels.com
Great location and helpful employees. Even though they don't have a business center they will print off what you need at the front desk. Also staff has great recommendations on resturants and tours
for Everyoneby Morgan from Austin, TX
Amazing Staff, Great Locat., Nice relaxin courtyrdPosted May 5, 2014
The staff was wonderful and so attentive - I ordered room service both mornings when I was there and the room service attendant was helpful, cheerful and had great advice about what to do in the quarter. The water was dripping from the shower head and someone quickyl came to make the repair. The room definitely was lived in (a few chips in the paint, wear on the bed frame, and a chip on the sink)- but the temperature was comfortable (room got cold, water got hot) and the bed was very comfortable. The whatever whenever line was awesome - and they were willing to help with anything I needed. One of the staff members who answered - I believe her name was Felicia - ran to Walgreens for me to pick something up, free of charge. I had a great experience - especially considering I was originally booked at the Wyndam and made my reservation Friday night at 11:30 p.m. for Friday and saturday nights.
by Ernst from Mandeville., LA
Very expensive hotel in a good locationPosted May 4, 2014
Pros: Location, restaurant
Cons: pricing and updating the rooms.
For the rate paid ($531/pn plus Tax), this is not value for money despite it during the JazzFest weekend. In previous years I stayed in the Ritz Carlton, which was cheaper than staying in the W-Hotel this year. Unfortunately there is no comparison. The room is very small, no desk or comfortable seat, and state of the room is dated and needs attention.
Recommendedby Jasmine from Jackson, MS
My 25th Birthday was amazing!!!Posted Apr 24, 2014 on Hotels.com
I'm so glad I chose to stay at the W for my birthday weekend! Malik, the welcome ambassador, made sure my friends and I had a great time. He even brought a bottle of champaign to my room. It was so close to Bourbon St yet when it was time to sleep, you didn't have to hear all the noises from Bourbon. In all, I can't wait to come back. I don't want to stay anywhere else when I come to New Orleans.
Recommendedby A verified traveler
Posted Apr 23, 2014 on Hotels.com
for Everyoneby A verified traveler
Nice hotel in the Best City in the WorldPosted Apr 23, 2014
Wonderful Staff, they work hard and I hope they are compensated well for their hard work
for Everyoneby terry from Miami, Fl
Great location for festivalPosted Apr 13, 2014
Shawn at front desk was awesome! Bar staff was great....great location to explore French quarter.... Thank you
for Getaway With Friendsby A verified traveler
Posted Apr 2, 2014 on Hotels.com