Ratings based on 437 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Very nice hotel but did not honor requests...

Posted May 29, 2015
Windsor Court is a very nice hotel. Being just outside the French Quarter made it quieter at night than many other hotels but it is still close enough that you can walk pretty much anywhere. The Club Level amenities are worth the extra price as I skipped 1-2 meals per day of eating out as I would have usually done on vacation, plus the concierge booked most of our activities for us. On the down side, we had requested a room with a river view and a mini fridge, both of which were confirmed by the staff weeks in advance, and neither of which were actually available when we checked in. They did bring us a small fridge but it was absolutely filthy (dried food inside, outside was dented and scratched up, looked like it was sitting outdoors for a while) and I really didn't use it as a result. Last, on the day of checkout, despite having a late checkout arranged (1PM instead of Noon), two staff members showed up trying to clean the room PRIOR to 10AM, and two more, including someone in a suit, came by between noon and 12:15 trying to kick us out. I'm torn on the overall experience because I really liked the room and SOME of the staff were great. The ones that weren't seemed more hampered by paperwork than a lack of desire to help. Maybe they just need a software upgrade or something...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nassau Bahamas

Posted May 27, 2015
Wonderful stay, perfect location close to the French Quarter but very calm and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Windsor Court

Posted May 26, 2015
Great location just outside of French Quarter. Very luxurious.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MS

First Time Stay...

Posted Apr 27, 2015
Pros: Everything
Cons: No improvements necessary...
Location: Great shopping and we attended the Cake Bread Auction. Restaurants in New Orleans are the best...
This was our first time to stay at The Windsor Court Hotel and we will be making this our go-to hotel in the near future. Thanks to all the staff and the great service. We will be back...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

A wonderful place to stay

Posted Apr 10, 2015
The Windsor Court is the kind of hotel it's great to start and end your day at. It's a wonderful oasis of calm and grace in the midst of the tumultuous city. The service is wonderful, the rooms spacious and comfortable, the gym well equipped.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Close to the streetcars, French Quarter and sites.

Posted Apr 6, 2015
Excellent service and southern hospitality throughout stay.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Mississippi

Perfect mini break

Posted Mar 16, 2015
Pros: The staff, the facilities, the ambiance....the everything!
Cons: Not a thing.
Location: Several fine restaurants. Harrah's casino. A few steps from the Riverwalk.
We were greeted with a smile from the time we pulled in and the valet took our car. We were greeted with a smile and a room upgrade from the reception desk. The Club Level staff were friendly and knowledgeable. The bed was divine. I loved the shower. I can not say enough great things about this hotel.
5 out of 5
Recommended
for Getaway With Friends
by Maryfrom Boston

Best hotel ever!

Posted Mar 3, 2015 
From check in to check out....the experience is elegant and deluxe but also so friendly, helpful and warm....the staff are a joy from desk staff to waitstaff to housekeeping staff...it was a joy to stay at Windsor Court hotel...and I have never posted a review this glowing before- but in this case it is well deserved!
5 out of 5
Recommended
for Business Travelers
by Brianfrom NH

Very luxurious and very nice service.

Posted Feb 26, 2015 
The hotel was excellent. It's extremely luxurious and I was given free upgrade from a regular room to a suite without even asking for one! The service was excellent, too. My only complaint was that the so-called "high-speed" internet access that you pay extra for is actually pretty slow and unreliable. I couldn't use it for skype calls. Still, I would happily stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
great! staff super friendly and polite, helpful. not a bad comment at all, would stay there again.