Ratings based on 940 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
The staff were wonderful, they helped me with everything I needed. Also friendly, I will be returning to this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Overall good stay..Easy access of I-10, very comfy bed, clean...The TV didn't work to great and when we first got there the toilet didn't work...We stayed there for the Garth Brooks concert..We called the front desk and they said they would send someone to fix it, when we came back from the concert it was fixed..
2 out of 5
Recommended
for Everyone
by A verified traveler

Fine but....

Posted Jul 8, 2015
Overall stay was fine but had issues with the air conditioning unit not cooling the room. Eventually had to have the unit replaced. Also had to book an additional room due to more family arriving found. discrepancies in the same exact room...such as no fridge in my first room but in the additional room... More mirrors in the additional room......still would recommend
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jul 6, 2015
This hotel was centrally located which made it easier to get to the different attractions. The staff was very friendly and helpful. Our rooms were attended to daily and extra towels were readily available. Great weekend stay
3 out of 5
by A verified traveler

Difficult to get in and out of the property.

Posted Jul 6, 2015
The room was fine. The breakfast was good and the wait staff was nice. A little hard to find in its location. We were there to attend an event at the New Orleans convention center. My husband hurt his knee and we had to leave one day sooner than originally booked. The hotel did not offer a refund for this unforeseen situation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jun 30, 2015
Pros: It was clean and the staff was helpful.
Cons: Have more rooms with the microwave and ice box and other things like hair blower
They only thing that I didn't like about the room was it was on 7th floor and that was the only floor were they had microwave and ice box none of the other rooms had them other then that it was a nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice clean rooms. courteous staff. great location

Posted Jun 30, 2015
Pros: Location and clean rooms
Cons: not much except little more room space
Location: Great location right off 1 -10
Our second stay at this location. Like the location. Rooms clean and friendly staff. Will be going to NOLA for the next 3 years annually and plan to stay there again if rates remain the same.. The only negative comment I can make is the rooms are little tight in space but that's ok as long as they are clean. The room rates are very reasonable. Move less than in NOLA and only about 15 minute drive to River Front.
4 out of 5
Recommended
for Everyone
by A verified traveler from Athens, Ga.

Staff was friendly and helpful.

Posted Jun 22, 2015
Pros: Bed was very comfortable. Staff was very helpful and upbeat. Treated me like a 4 Star customer.
Cons: Coffee needs to be a stronger. It was like brown water. I had no regular, non-decaf, in my room. They were out! COFFEE is a NECESSITY. Got to be GOOD.
Location: Easily accessible from I-10 and airport. Went to a local pizza joint and had pizza. Not much else.
Came with a high school wrestling team from Georgia and all seemed to enjoy the facility. My room was very clean and well serviced. Hotel is a tad aged but has had some upgrades to make it seem more "modern". Gym was in great working order. Whirlpool outside could use some work, jets didn't "jet" very well.
2 out of 5
by A verified traveler from lafayette

Beds to high. Smelly room.

Posted Jun 6, 2015
Pros: Location
Cons: Needs deep cleaning
Location: Near New Orleans
Room was smelly and musty. Beds were to high.disapointed
4 out of 5
Recommended
for Everyone
by A verified traveler

Airport Hotel

Posted May 21, 2015
Pros: The staff, cleanliness, and the bed!
Cons: The entire hotel needs an upgrade.
The staff was amazing! They were super professional, accommodating, and polite! The entire hotel needs an upgrade, BUT my room was very clean and I can't say enough good things about how comfy the bed and pillows were.