Ratings based on 932 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jun 30, 2015
Pros: It was clean and the staff was helpful.
Cons: Have more rooms with the microwave and ice box and other things like hair blower
They only thing that I didn't like about the room was it was on 7th floor and that was the only floor were they had microwave and ice box none of the other rooms had them other then that it was a nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice clean rooms. courteous staff. great location

Posted Jun 30, 2015
Pros: Location and clean rooms
Cons: not much except little more room space
Location: Great location right off 1 -10
Our second stay at this location. Like the location. Rooms clean and friendly staff. Will be going to NOLA for the next 3 years annually and plan to stay there again if rates remain the same.. The only negative comment I can make is the rooms are little tight in space but that's ok as long as they are clean. The room rates are very reasonable. Move less than in NOLA and only about 15 minute drive to River Front.
4 out of 5
Recommended
for Everyone
by A verified traveler from Athens, Ga.

Staff was friendly and helpful.

Posted Jun 22, 2015
Pros: Bed was very comfortable. Staff was very helpful and upbeat. Treated me like a 4 Star customer.
Cons: Coffee needs to be a stronger. It was like brown water. I had no regular, non-decaf, in my room. They were out! COFFEE is a NECESSITY. Got to be GOOD.
Location: Easily accessible from I-10 and airport. Went to a local pizza joint and had pizza. Not much else.
Came with a high school wrestling team from Georgia and all seemed to enjoy the facility. My room was very clean and well serviced. Hotel is a tad aged but has had some upgrades to make it seem more "modern". Gym was in great working order. Whirlpool outside could use some work, jets didn't "jet" very well.
2 out of 5
by A verified traveler from lafayette

Beds to high. Smelly room.

Posted Jun 6, 2015
Pros: Location
Cons: Needs deep cleaning
Location: Near New Orleans
Room was smelly and musty. Beds were to high.disapointed
4 out of 5
Recommended
for Everyone
by A verified traveler

Airport Hotel

Posted May 21, 2015
Pros: The staff, cleanliness, and the bed!
Cons: The entire hotel needs an upgrade.
The staff was amazing! They were super professional, accommodating, and polite! The entire hotel needs an upgrade, BUT my room was very clean and I can't say enough good things about how comfy the bed and pillows were.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Airport

Posted May 11, 2015
Cons: Clean and Chlorinate the pool
The inside of the hotel was very nice and reasonably priced, beds were very comfortable and room was decently sized, and included a balcony. Outdoor pool was disgusting and everything from the diner to the laundry was expensive. No complimentary breakfast given, even though the attendant who checked us in said there was, it was ONLY coffee and tea and water. no food, just beverages. Also right by the local transit bus stops, so you can skip the very expensive cab rides downtown.
2 out of 5
by A verified traveler from TN

Disappointed

Posted May 5, 2015
Pros: Same hotel as before. Nothing new.
Cons: Too pricey.
Location: Commercial/ residential
More money for less. Previous owner (Four Points Sheraton) offered water, fruit drinks and cookies for weary travelers.
2 out of 5
by A verified traveler

Rooms were a mess

Posted May 4, 2015
Pros: Location
Cons: Maid service.
Maid service was terrible. Dirty towels left on the floor. Trash not picked up. Shampoo, etc not replaced. If it wouldn't have been for some clean towels we wouldn't have even know they were there (but no clean washcloths). This happened two of our three night stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Great location near airport and interstate

Posted May 2, 2015
My hotel stay was close to awesome. The location was about 10 minutes from the airport. It was located right at Interstate 10 which made it 10 miles to the Superdome and French Quarter area. There was a front desk staff person named Megan that was very helpful. The room was clean and the bed was super comfortable. My only real issue was getting towel and toiletries restocked consistently. I would definitely stay again if I find myself in New Orleans and I'd recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Pleasant And Convenient

Posted Apr 27, 2015
Comfortable Beds And Fluffy Towels. Tepid Bath Water From HVAC Maintenance.