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Reviews of Club Wyndham La Belle Maison

3.5 out of 5
Club Wyndham La Belle Maison
209 Magazine Street, New Orleans, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 132 reviews" "
Rating 8 - Good. 34 out of 132 reviews" "
Rating 6 - Okay. 13 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is a former book bindery - late 1800s - 9 stories, but still intimate & personal. 5 Star staff, block & a half off Canal St., beautifully decorated on period style. Only negative is "spotty" wifi - I went days with no email. Early mornings signal is strong enough to sign onto, although youvwill likely lose it later in day. A real inconvenience for guests. Otherwise, Wyndham's La Belle Maison is my favorite place to stay in French Quarter.
Stayed 7 nights in Mar 2024

10/10 Excellent

Crystal

Traveled with partner
Liked: Staff & service, property conditions & facilities
We absolutely loved how spacious our room was and everyone was so helpful and nice
Stayed 3 nights in Feb 2024

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities
The room is well equipped, clean, and comfy. I enjoyed the afternoon popcorn.
Stayed 4 nights in Feb 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Pankaj

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, very supporting staff and the hotel is right in the center of all the New Orleans's attractions and activities.
Stayed 4 nights in Dec 2023

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Close to the french quarter & restaurants. Quiet at night. 1 bedroom was spacious. Didnt like- even though i made 1 reservation through expedia, it showed up as 2 reservations in the hotel system so i had to check in & out twice. It was hard to get bell services. The hotel has been under construction for over a year. The indoor hot tub room was extremely stuffy & had an over powering chlorine smell.
Stayed 6 nights in Dec 2023

6/10 Okay

Margaret

Stayed 4 nights in Dec 2023

8/10 Good

George

Traveled with partner
My husband and I stayed 2 days at this facility. Being our first time in New Orleans we didn’t know what to expect. Overall we had a very nice experience. The hotel is centrally placed and is walking distance to many tourist locations and restaurants. The staff at checking in and valet parking was very courteous. The room came with a refrigerator, microwave, dishwasher and basic dishes and cutlery. The room was very clean and in excellent condition. Room was quiet. No noise from the streets. The only negative experience was that we didn’t have WiFi service available for the entire time which was annoying.
Stayed 2 nights in Nov 2023

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Eugene

Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

MOLLIE, SANGER

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was absolutely amazing! The two bedroom apartment was awesome for our family of five!
Stayed 2 nights in Mar 2023

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the French Quarter. A lot more laid-back.
Stayed 6 nights in Feb 2023

2/10 Terrible

Douglas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was moved without me being notified by the property. The transfered accommodations were not acceptable
Stayed 2 nights in Feb 2023

2/10 Terrible

Monique

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible would be too nice of a word to describe this hotel abs the experience I had as I attempted to check in. I had made a reservation 7 months in advance and confirmed it 24 hours before my arrival. When I showed up I no longer had a room. The staff lied and said Expedia cancelled it. They then tried to send me to another hotel across town. Luckily I didn't go because they knew nothing about me. It was another lie. I've travelled a lot and to many states and other countries and I've never had such a horrible experience. DO NOT BOOK!!
Stayed 2 nights in Feb 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Meh. I picked this hotel specifically for the pool and hot tub. They were both out of order for the duration of my stay. Rooms were very clean and spacious. Most of the staff was friendly
Stayed 2 nights in Dec 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Orleans Takeover
I booked and paid for this in September and when they I got there to check in there system was saying I still need to pay. They were able to get it corrected within hours. Requested a room change cause we were celebrating our anniversary and they gave us the handicap room, they changed it and provided a complimentary bottle of champagne. Room was spacious, clean and the staff was friendly. No complaints, will definitely book again
Stayed 3 nights in Dec 2022

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overall, a good stay.
Stayed 2 nights in Jun 2021

10/10 Excellent

LindaR, Marshfield WI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was nicextgey offered coffee & flavored creamers everything day, and popcorn in tge afternoons.
Stayed 7 nights in Feb 2020

10/10 Excellent

Melba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent but the check-in person Ashley F was not very friendly. The other employees we came in contact with very informative and courteous. Kat, Delores, T’mara and Cortez are an asset to your organization. We will be back.
Stayed 2 nights in Mar 2020

10/10 Excellent

Passion, Minnesota

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and nothing needed to be change at all. No concerns!
Stayed 3 nights in Feb 2020
Response from Jennifer Espinoza on Mar 3, 2020
Thank you for your feedback! We are pleased you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annoyed
This is my third stay at the property, two of which were for Mardi Gras. The staff is wonderful. However, when I spoke to the manager I had about a concern instead of listening she made several excuses. I don't like the inconsistency with security checking for wristbands. I was returning to my room with a friend. I had my room key in hand, showed my wristband and greeted the security guard because I had just had a conversation with him the prior night. Here's what's upsetting and embarrassing. He asked my guest for a wristband and then said you can't go in because he didn't have one. I'm sorry I paid almost $1700 for a 3 night stay and I can bring whoever I please in my room. When I complained to the manager about it she said well we do that because of Mardi Gras, if we didn't our bathrooms would be destroyed. I said I understood however if the guest is accompanied with a guest of the hotel they shouldn't be harassed. She then said well some people let people in to use the lobby bathrooms. I said well if we're going to my room and not using property amenities why is it an issue. Then she said it's for your safety to make sure your room isn't above occupancy. I brag about the Wyndham La Belle Maison but after speaking with the manager I think I will find a new property for my New Orleans trips.
Stayed 3 nights in Feb 2020
Response from Jennifer Espinoza on Mar 3, 2020
Thank you for your feedback. We hope you choose to return to La Belle Maison, if ever in the New Orleans area.

10/10 Excellent

MRJF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Jennifer Espinoza on Mar 3, 2020
Thank you for your positive rating. We hope you come back to see us!

8/10 Good

Nadine

Liked: Staff & service, property conditions & facilities, room comfort
The room was spacious and the bed comfortable. The inside of the toilet needed cleaning. My initial checkin was a little much. I just wanted to get to my room and the lady was trying to give me way too much info. Many people in the lobby area were quite delightful. Location is very good.
Stayed 4 nights in Jan 2020
Response from Jennifer Espinoza, Rooms Manager on Jan 15, 2020
Thank you for your feedback. We are happy you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro and con
The room was clean and big. The service was good. The time share senerio is something to consider the sales pitch manager is not nice if you need to leave the presentation early. But if you skip that part the place is great and centrally located.
Stayed 2 nights in Dec 2019
Response from Jennifer Espinoza, Rooms Manager on Jan 15, 2020
Thank you for your feedback. We are happy you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay!
I loved everything about this place! Friendly staff, excellent location, and wonderful accommodations in a beautiful, historic building. I was concerned after reading several reviews complaining about the "pushiness" of staff regarding the timeshare presentation. Yes, the timeshare breakfast was mentioned to us once, but we never felt pressured or harassed...perhaps it depends on the guest host you are assigned. If having a nice pool for swimming is a priority to you, you may want to look elsewhere. The swimming pool is super small...I thought it was the hot tub at first. Overall, it was a great place to stay. I would definitely stay there again.
Stayed 3 nights in Dec 2019
Response from Jennifer Espinoza, Rooms Manager on Jan 15, 2020
Thank you for your feedback. We are happy you enjoyed your stay with us and hope to see you again soon!

6/10 Okay

rita

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
nice resort..lazy staff
Its a beautiful resort but I had a large hole in my bed sheet. Highly unacceptable.
Stayed 5 nights in Dec 2019
Response from Jennifer Espinoza, Rooms Manager on Jan 15, 2020
Our sincerest apologies for our oversight! Your feedback was forwarded to the appropriate department leaders and the issue was addressed. We hope the next time you are in New Orleans you choose to stay with us again.

10/10 Excellent

diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and comfortable bed with a well-stocked kitchen.
Stayed 2 nights in Dec 2019
Response from Jennifer Espinoza, Rooms Manager on Jan 15, 2020
Thank you for your feedback. We are happy you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. From check in to check out I had no problems during our 4 night stay. I never once was approached to buy or attend any time share talks. Reading reviews I was ready for it. It never happened. When you check in they will ask you to stop at concierge desk once you get settled in for your welcome packet. I think because I didn’t stop at the concierge for a welcome packet it was easily avoided. It’s also in a very convenient location. I would stay here again.
Stayed 4 nights in Dec 2019
Response from Jennifer Espinoza, Rooms Manager on Jan 15, 2020
Thank you for your feedback. We are happy you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Jennifer Espinoza, Rooms Manager on Jan 15, 2020
Thank you for your feedback. We are happy you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Stayed 3 nights in Oct 2019

6/10 Okay

kristina

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel and Staff!! Great location to everything in the city!
Stayed 2 nights in Sep 2019

10/10 Excellent

Tyler, Hattiesburg

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little condo, my family of 4 really enjoyed it. We could conveniently walk to restaurants and shops
Stayed 2 nights in Oct 2019

10/10 Excellent

Lindsey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful experience!
Stayed 4 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful, the check in with a time share sales pitch is harsh, my husband does not want to stay at Wyndham anymore because of this. The women trying to pitch us was rude and condesending. So beware if you do not want to hear their pitch any coupons are off the table and they make you feel like you are in the wrong. Too bad....a really nice property
Stayed 3 nights in Jul 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
When we arrived the hotel didn’t have our reservations because they hadn’t been sent over. Timira at the front desk was extremely helpful and picked out a really nice room for us for the inconvenience. The hotel is gorgeous and I liked that they had a hot water station available because I bring tea from home.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Antwane, oceanaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Really nice property and everything was good. Staff are also all amazing. The only thing I would say is when you first get there you will speak to staff about tours and they can offer you massive discounts if you attend a 120 minute timeshare presentation. We agreed and attended the following morning as it brought our tours down from $160 to $33. However this went on for nearly 4hrs and I ended up wishing I’d paid the normal fee. Be cautious and research Wyndham timeshares beforehand. Glad I didn’t sign up after reading reviews afterwards
Stayed 4 nights in Jun 2019

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. The staff were very friendly and helpful. I had a great stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Christy, Redding, CA

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and spacious condo in a perfect location!
Stayed 6 nights in May 2019

10/10 Excellent

joy a.

Great location
Loved our stay here early April. Very close and convenient to lots of great restaurants (we love Palace Cafe) and attractions. Our suite was great, surprisingly quiet given the location. We did not bring a car, used Uber and that worked out with no problem. Only negative was we had no idea this was a time share and opted out of the presentation but only after a really hard sales pitch at the front desk. Sorry, not sorry.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You will be expected to attend a sales meeting
The hotel is in a great location and is very nice hotel. Unfortunately we did not know that Wyndham is classed as a resort and you are expected to spend a morning attending a meeting where they will give you the sales pitch for time share properties. They try and lure you in with the promise of discounts on your tours and meals. If you do not go to the meeting then the hotel concierge do not help you at all with your tours. Parking is EXPENSIVE particularly if you have a hire car $36 USD a day plus taxes. I am not sure if it is all rooms or not but ours did not have a window to the outside world which I had not realised when booking.
Stayed 4 nights in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and in the heart of everything. Very friendly staff!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Had a great time staying here. Great location, walking distance to everything. Just FYI, this is a time share property and you will be asked to attend sales presentation for a gift. The presentation was high energy yet low pressure. We politely declined and received our gift card afterwards.
Stayed 2 nights in Feb 2019
Response from Rosanna Marks on Mar 1, 2019
Thank you for taking the time to review your stay at Wyndham La Belle Maison. I am glad you enjoyed your stay. Please think of us when booking your next trip to New Orleans.