Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Beckley, WV

Cleanest Hotel Ever!

Posted Jan 20, 2015
Pros: Cleanliness.
I have stayed in a lot of hotels, and this may be the cleanest of them all. Room, breakfast area, lobby, bathrooms, all very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2014
We had a great time. The hot tub is really nice and a bit secluded from the pool. That helped block out noises so we could talk. The hotel is quite lovely and the room was very comfortable with the island table which was so convenient for our laptops. Very nice experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pittsburgh

Perfect Hotel

Posted Nov 24, 2014
Had a girl's weekend shopping in Berlin. The hotel was perfect- located in Berlin, courteous staff, luxurious amenities, and an absolutely amazing breakfast. We will be staying here next year for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Everything was nice. Nice breakfast .. No restaurants in area open on Sunday so it was appreciated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Twinsburg, OH

Nice hotel, close to shopping/dining facilities

Posted Nov 16, 2014
Had a great experience- good food and sight seeing
3 out of 5
by A verified travelerfrom Howell, MI

Nice Hotel but loud

Posted Nov 14, 2014
Pros: Breakfast had good selection. Clean rooms.
Cons: Too late now but some sound proofing would have been a good idea.
Location: Delightful little amish town with lots of shopping. Needs more restaurants though.
The hotel is fairly new and clean. The staff were professional. The rooms have paper thin walls. You can hear the people in the room next to you talking as well as through the vent in the bathroom. We were on the third floor and could hear every step taken in the room above us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2014
It was a very nice hotel and we will go back. The room was very spacious and the breakfast great.
5 out of 5
Recommended
for Couples
by Elainefrom Dayton, oh

Fantastic stay for couples getaway.

Posted Nov 1, 2014 on Hotels.com
The room was fantastic. Was surprised at how big it was. Really liked the couch so you didn't have to sit in bed to watch tv. Would have enjoyed the balcony if it hadn't been cold. Manager stopped and talked with us at breakfast and was sincere in his questions on our stay.
5 out of 5
Recommended
for Families
by K Anglefrom Pataskala, Oh

mini-vacation with granddaughter

Posted Oct 29, 2014 on Hotels.com
First time staying at Berlin Grande - beautiful decor (loved all the pictures), very nice and comfortable room. The staff was personable, friendly, courteous, etc. Our granddaughter was amazed that the pool was actually inside and did not want to leave it! She kept stating that it was her hotel and she wanted to stay there - didn't want to go home. We wil definitely be back! Thank you for a wonderful stay!
5 out of 5
Recommended
for Personal Event
by Pamfrom Dunkirk, NY

Wish I had thought to bring my suit...

Posted Oct 28, 2014 on Hotels.com
Came to Berlin for a family reunion, the hotel was a stones throw away and the staff was friendly and informative... Thanks, Susan!!