Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ancaster

Beautiful view of the Fraser River

Posted Jul 13, 2014
Pros: I liked the view.
Cons: I felt the desk staff were chilly. I thought they could have acknowledged us with a friendly greeting once in awhile.
We stayed three nights at Inn on the Quay in New Westminister BC. The view from the Balcony of the River and Boardwalk was stunning. The market and cafes were close by where we could get our morning coffee. It was wonderful to stroll along the boardwalk.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Jul 8, 2014
Pros: location
Unable to contra the temperature of the room except to open the window. why is that?
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommend flexibility in check-in time where rooms

Posted Jun 26, 2014
Pros: Great view! Walking distance to shops/restaurants.
Cons: As above
I arrived 30 minutes prior to stated check-in time of 3:00 PM. The desk clerk informed me my room would be ready between 3:00 and 3:30 pm. As I was very tired and had just come off an early flight with a 3-hour time difference I asked if it wasn't possible to check-in a bit early. The clerk made it happen without any apparent difficulty for which I was grateful. But why the charade before I asked?. If there were rooms ready why would they make anyone wait until the stated time?
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place for a reunion!

Posted Jun 16, 2014
See above. I haven't got time, but I enjoyed the room, service and the view.
4 out of 5
Recommended
for Everyone
by Patricia from Kelowna

Very Pleasing

Posted Jun 10, 2014
Pros: View and Location
Coming from Kelowna we were very pleased that the staff were able to accomodate us with an early check in, allowing us time to freshen up before attending a family birthday celebration.
5 out of 5
Recommended
for Couples
by Erik from St. Paul, MN

Perfect location and fantastic views

Posted Jun 9, 2014
Pros: location
Location: lots of places to eat, drink, see, walk.
Located right on the water, OVER the river, with great views of the river valley and boats on the water. Great room, great balcony, great staff. Easy walk to the SkyTrain. Right next to shops, restaraunts, cafes, bars. Great walks along the quay (pronounced "key")
5 out of 5
Recommended
for Everyone
by sheila

Nice hotel, on the Quay

Posted Jun 8, 2014
Pros: The hotel is close to shopping. There are restaurants close by as well. We were able to walk along the river.
Quiet for the most part. We had a view if the river.
4 out of 5
Recommended
for Everyone
by A verified traveler

c

Posted May 19, 2014
We had to change room at 11pm as the generator noise and the tv next door was extremely loud. The staff at the desk were excellent and most understanding
5 out of 5
Recommended
for Everyone
by Patricia and No from Stony Plain, Ab

Beautiful view

Posted May 1, 2014
Pros: Clean and comfortable
Cons: I liked it just the way it is. :)
Location: close to lots of amenities. Shopping Sky train and walk way along the river.
The Staff was pleasant and prompt. We had a problem with our TV and the front Desk person had a tech up there in less then 10 min.The issue was dealt with immediately.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful views. Great access to eateries.

Posted Apr 18, 2014
Loved it. Will definitely recommend it. The soft furnishings were so well done. Loved the balcony. So hospitable.