Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

right on the quay,

Posted Mar 2, 2015
Pros: location, nice room
Cons: asked for a wake-up call which I never got
Location: right on the quay, great for a walk
very nice room, clean, well appointed excellent location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom comox bc

Great hotel

Posted Feb 24, 2015
We always stay at the inn at the quay everytime we come to vancouver. Wonderful staff and the rooms are amazing. The views outside are magnificent .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

perfect for our needs

Posted Jan 5, 2015
Pros: cleanliness, location, view
Location: close to family. Only thing wrong was most of the stores in the Quay were closed when we walked through. That was a little dissappointing
Great location, wonderful view, close to family and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Dec 24, 2014
Cons: smoke alarm was right above bed. it's green light could be disturbing if wanting to lay awake on bed
close to both downtown facilities and the lovely Quay for walking. very peaceful to watch the movement of the water from the room
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Calgary, AB

Good overall experience and nice view of the water

Posted Dec 23, 2014
Pros: Quick check in and check out, clean, and centrally located to where I was doing business. The Wi-Fi strength was good too..
Check in was quick, parking in the parkade was convenient. The area around New West and the Quay isn't as vibrant as it used to be with shopping and people, but its still a nice little pocket community to stay for a night or two.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely view of the tugs and bridge

Posted Dec 16, 2014
Pros: Location, view of the river, cleanliness...
Cons: Fine as is...pool would be nice
Location: Quay, walking, family...
Second time staying...great location for us. helpful staff and decent amenities
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort McMurray, Alberta

Nice Hotel close to the Skytrain

Posted Dec 13, 2014
I liked the hotel, it was close to the Fraser River and the Skytrain. The only thing I didn't like was the fact that the rooms in the hotel didn't have a safe in the room.
5 out of 5
Recommended
for Business Travelers
by Stewartfrom Oakville

The best place to stay. The vews, The staff

Posted Nov 19, 2014 on Hotels.com
I loved this hotel it was everything I expected when I got there. The staff was super friendly and very knowledgeable. They were there for their guest. The were able to give directions on the locations I needed to be and things to do in the area. The hotel was nice and clean. The restaurant attached to the hotel was exactly what I expected the food was exquisite it hit every taste buds in your mouth and the waiters and waitresses were great it felt like a small town caring committee. Usually I have minor bad experiences when I take trips but this time there was none. I got everything I paid for when booking this trip. It was our first time in BC and we had a room that allowed you to see the water, the mountains, and the city it was truly beautiful to see at night and day. I plan on taking a family trip and staying at this hotel again in the summer. One thing I hoped the hotel had was a pool but the Jacuzzi what that magnificent view made up for that. love this hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Langley, BC

Nice hotel, with good view of the water.

Posted Nov 15, 2014
The hotel is nice, kept clean and our room had a nice view of the water and the boardwalk. Only real disappointment for me, was the in room refrigerator was too small and no freezer.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Victoria

Very accessible

Posted Nov 11, 2014
Pros: Fun, modern furnishings and very comfortable beds!
Everything about the hotel experience was easy, in that we arrived early and were able to park before the check-in time. I was attending a conference with a colleague so that was very helpful. The staff was always pleasant and accommodating.