Ratings based on 308 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

perfect for our needs

Posted Jan 5, 2015
Pros: cleanliness, location, view
Location: close to family. Only thing wrong was most of the stores in the Quay were closed when we walked through. That was a little dissappointing
Great location, wonderful view, close to family and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Dec 24, 2014
Cons: smoke alarm was right above bed. it's green light could be disturbing if wanting to lay awake on bed
close to both downtown facilities and the lovely Quay for walking. very peaceful to watch the movement of the water from the room
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Calgary, AB

Good overall experience and nice view of the water

Posted Dec 23, 2014
Pros: Quick check in and check out, clean, and centrally located to where I was doing business. The Wi-Fi strength was good too..
Check in was quick, parking in the parkade was convenient. The area around New West and the Quay isn't as vibrant as it used to be with shopping and people, but its still a nice little pocket community to stay for a night or two.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely view of the tugs and bridge

Posted Dec 16, 2014
Pros: Location, view of the river, cleanliness...
Cons: Fine as is...pool would be nice
Location: Quay, walking, family...
Second time staying...great location for us. helpful staff and decent amenities
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort McMurray, Alberta

Nice Hotel close to the Skytrain

Posted Dec 13, 2014
I liked the hotel, it was close to the Fraser River and the Skytrain. The only thing I didn't like was the fact that the rooms in the hotel didn't have a safe in the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Langley, BC

Nice hotel, with good view of the water.

Posted Nov 15, 2014
The hotel is nice, kept clean and our room had a nice view of the water and the boardwalk. Only real disappointment for me, was the in room refrigerator was too small and no freezer.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Victoria

Very accessible

Posted Nov 11, 2014
Pros: Fun, modern furnishings and very comfortable beds!
Everything about the hotel experience was easy, in that we arrived early and were able to park before the check-in time. I was attending a conference with a colleague so that was very helpful. The staff was always pleasant and accommodating.
5 out of 5
Recommended
for Getaway With Friends
by DEANfrom Calgary

Second home!

Posted Oct 20, 2014 on Hotels.com
Great Hotel and fantastic stay. Comfortable, home away from home! One elevator was down for repair work which did require a wait at times, but not too much trouble.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

New westminster

Posted Oct 20, 2014 on Hotels.com
Friendly staff and comfortable rooms, the corridors were a little tired an generally untidy most due to a lack of cleaning. The location was ok just a little noisy with a train line within 100 mtrs mainly a cargo trains
4 out of 5
Recommended
for Business Travelers
by Laurafrom Port Alberni outlying area

Fine stay

Posted Oct 18, 2014 on Hotels.com
everything was fine but not a robe in the room to use and the train noise a little loud sometimes