Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely view of the tugs and bridge

Posted Dec 16, 2014
Pros: Location, view of the river, cleanliness...
Cons: Fine as is...pool would be nice
Location: Quay, walking, family...
Second time staying...great location for us. helpful staff and decent amenities
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort McMurray, Alberta

Nice Hotel close to the Skytrain

Posted Dec 13, 2014
I liked the hotel, it was close to the Fraser River and the Skytrain. The only thing I didn't like was the fact that the rooms in the hotel didn't have a safe in the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Langley, BC

Nice hotel, with good view of the water.

Posted Nov 15, 2014
The hotel is nice, kept clean and our room had a nice view of the water and the boardwalk. Only real disappointment for me, was the in room refrigerator was too small and no freezer.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Victoria

Very accessible

Posted Nov 11, 2014
Pros: Fun, modern furnishings and very comfortable beds!
Everything about the hotel experience was easy, in that we arrived early and were able to park before the check-in time. I was attending a conference with a colleague so that was very helpful. The staff was always pleasant and accommodating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg

Beautiful location

Posted Oct 5, 2014
Pros: Everything
Cons: Nothing
Location: The sky train is right across the street to go to downtown van or shopping at metro
We have stayed here once before and all was so great we chose to stay again. We will always stay there when we travel that way. The staff go out of their way to help you. It is a beautiful place to stay with the pier and all the shops. The boathouse restaurant is excellent as well. Anjelinas breakfasts are awesome. Can't say enough good things about this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, B.C

Very clean and comfortable bed outstanding views

Posted Sep 30, 2014
Quickly check in check out can't beat the views close to transportation. Great weekend mini getaway.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Kamloops, BC

Lovely view of the river/best sleep ever

Posted Sep 30, 2014
Pros: Extra touches like wine glasses in the room, real glass ones!!
Location: situated right next door to the River market on the Quay, right off the main street with lots of shopping nearby.
We stayed here for two nights in order to attend a wedding in the area. While the décor is really not my taste, it was still a very nice place to stay. The bed was super comfortable and the duvet was cosy without getting too hot. I usually don't sleep well the first night away from home but slept a rock both nights. it was Wonderful!! The blackout curtains really did keep a lot of light out, which also helped. But, being over the river, the views from any window were so lovely, especially in the sunshine! Super large desk (it ran the length of one wall) outfitted with electrical and data outlets - it would be perfect for a business traveler for sure. lots of other outlets to charge ALL your electronic doodads.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Redmond, wa

Decent hotel

Posted Sep 29, 2014
Pros: location
Cons: Parking and WIFI
We stayed over night after a concert, hotel wasn't bad. Centrally located and easy access to everything.. WIFI was a mess, was not able to connect until we checked out.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Great location!

Posted Sep 25, 2014
Pros: Good value with easy accessibility to downtown Vancouver by metro train. Loved the boardwalk on the Fraser River and the little shops next door.
Cons: They have two elevators but only one works.
Location: Be sure to go next door and get some gelato! Just like being in Italy!
From beginning to end we had a great stay. The hotel is well placed on the boardwalk in New Westminster and close to the metro train for accessibility into the city. Excellent staff who catered to all our needs but didn't get in the way either. We enjoyed watching a real working river from our small balcony and walking the boardwalk and neighboring shops and grocery. We experienced some train whistles but it wasn't a problem and we slept well. The lobby is bright and colorful. The room was spacious enough and well taken care of. Always nice to have a small fridge in the room! We were there for a wedding and the customer service for the wedding was superb. We ordered room service one night and it was promptly served with great food. Try the shrimp salad as it has a really unique and tasty shrimp sauce served with it (it isn't on the room service menu but they fixed it for us!). All the food served in the hotel comes from the restaurant on the main floor and it was all great!
4 out of 5
Recommended
for Getaway With Friends
by Volker Schmitt-Illertfrom Mannheim

Hervorragend

Posted Sep 18, 2014 on Hotels.com
Das Hotel war einfach rundum perfekt, Service, Sauberkeit, Einrichtung, Lage - alles stimmte. Betten und Kissen genau richtig, Roomservice für das Frühstück und Weckdienst klappten anstandslos. Und dann die Balkone vor jedem Zimmer mit zwei Stühlen und einem Beistelltisch, gekoppelt mit dem Blick übers Wasser - schöner kann es kaum sein.