Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
78% of guests recommend
2.6 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
by George Berotti from New York

Posted May 2, 2014 on Hotels.com
The reason I booked the room was for the breakfast.If I wanted a re-frozen bagel and very little else, I could of taken one from home. The room was clean but the toilet seat was broken, so I wonder just how clean it really was. If I need a hotel close to my location again I would stay there again.The price would have to stay low and I would know what I would be getting.
3 out of 5
Recommended
for Families
by Katiekazoo from England

Dark and dingy

Posted Sep 5, 2013 on Hotels.com
Dark depressing room. Coffee machine still had the previous occupants coffee in it and looked like the jug had been used to heat milk.... Not pleasant
Comment from Hotel Management
Jul 26, 2014 by Stella, Hotel Management
Dear Katie, Thank you for taking the time for sharing on Trip Advisor about your stay at our hotel. I'm very sorry you didn't have a better experience staying with us last year. We would like to offer our sincerest apologies for the inconveniences that you experienced during your stay. Although I cannot undo what happened, I appreciate your feedback, as this helps us become the very best that we can be. We remain fully at your service and look forward to the chance of welcoming you back to the Econo Lodge. Sincerely, Pratibha Tamakuwala
3 out of 5
Recommended
by A verified traveler

good to stay near woodbury outlet

Posted Aug 23, 2013 on Hotels.com
Inn is too old but bed sheets are clean and workers are kind. Good to stay near Woodbury outlet.
Comment from Hotel Management
Jul 31, 2014 by Stella, Hotel Management
Dear Valued Guest, Thank you for taking the time to write and share feedback from your stay on Hotels.com I am very happy you found your room to be comfortable and the location to suite your needs. Thank you for being our guest and for sharing your experience. We hope to welcome you back again soon! Sincerely, Pratibha T.
Comment from Hotel Management
Jul 27, 2014 by Stella, Hotel Management
Dear Valued guest, Thank you for taking the time to complete our online survey on Hotels.com about your stay at our hotel. We very much appreciate and value your feedback as, " Workers are kind.. Good to stay near Woodbury Outlet." These kind words will definitely serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you very much for your recommendation and It is always a pleasure to receive positive feedback. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Pratibha Tamakuwala
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Auburn, NY

Convenient to my destination and near retail.

Posted Mar 27, 2013 on Hotels.com
It was satisfactory.
Comment from Hotel Management
Jul 31, 2014 by Stella, Hotel Management
Dear Valued Guest, Thank you for your satisfactory review of our hotel on Hotels.com We are glad we were able to meet all your needs and requests. Thank you again for sharing your experience and hope to welcome you again real soon!
Comment from Hotel Management
Jul 27, 2014 by Stella, Hotel Management
Dear Valued guest, Thank you for taking the time to complete survey on Hotels.com regarding your stay at our hotel. We are pleased to hear that you found, "Your stay is convenient to your destination and near retail, Your stay was satisfactory". Your feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you. We hope to see you again soon! Sincerely, Pratibha Tamakuwala
2 out of 5
Recommended
for Overnight Stay Before Destination
by Maureen

Near West Point

Posted Dec 3, 2012 on Hotels.com
Signage good. Rate appropriate for location. Very musty odor in Reception area is first turn-off that causes visitor to look for other shortfalls. Receptionist needs retraining to create a warm welcome, look client in the eye. Decor in the room can only be described as "funky"--not a consistent theme but bandaid-type remedies to problems. Double twin beds were very comfortable, bath well updated but tight.
Comment from Hotel Management
Jul 31, 2014 by Stella, Hotel Management
Dear Maureen, Thank you for taking the time to write and share feedback from your stay on Hotels.com We are pleased to hear you found our rates to be appropriate for the location as well as the beds to be very comfortable. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We remain fully at your service and look forward to the chance of welcoming you back once again to the Econo Lodge. Sincerely, Pratibha T.
3 out of 5
Recommended
by the cap

Good for a 1 night stay.

Posted Oct 27, 2012 on Hotels.com
I chose this motel for its proximity to Stewart Airport..When I arrived, the front desk refused to accept my prepaid reservation. After they let me into m room, I found the room adequate but nothing I would want to bring my wife to. In the morning, the owner apologized for the motel's reservation snafu, and I went on my way.
4 out of 5
Recommended
for Families
by A verified traveler

No hidden charges. Would do it again

Posted Aug 28, 2012 on Hotels.com
Very satisfied. Restaurant next door was also satisfactory .
Comment from Hotel Management
Jul 31, 2014 by Stella, Hotel Management
Dear Guest, Thank you for taking the time to write and share feedback from your stay on Hotels.com We very much appreciate and value your positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. We hope to welcome you back again soon! Sincerely,
1 out of 5
Recommended
for Personal Event
by Ed

One of the worst rooms I've ever stayed in

Posted Aug 21, 2012 on Hotels.com
This hotel needs to be torn down or completely renovated. My room smelled very moldy. When I turned down the bedspread, I found a ratty looking blanket that was only covering half of the bed. Because there were no other hotels with vacancy in the area, I went to Kmart and purchased fresh bedding, including sheets, pillows and a blanket.
Comment from Hotel Management
Jul 31, 2014 by Stella, Hotel Management
Dear Ed, Thank you for taking the time to write and share feedback from your stay on Hotels.com. I'm sorry your stay didn't go so well. We strive to provide comfortable rooms for our guests, and I apologize if we fell short. I will be rigorously checking in on my team to ensure that we're keeping up our high standards.Your feedback are always helpful to us and we will take them strongly in consideration. I hope you'll give us another opportunity to make things right with you in the future.. Sincerely, Pratibha Tamakuwala
1 out of 5
Recommended
by A verified traveler

close to the airport.....but.......

Posted Aug 7, 2012 on Hotels.com
The hotel clerk was.nice but the room had a sagging water stained ceiling , smelled like mildew and I don't think the carpet has been cleaned on yclose drive to my destination but the room was gross. And this after they switched me to another room. Not worth what I payed.
Comment from Hotel Management
Jul 31, 2014 by Stella, Hotel Management
Dear Valued Guest, Thank you for taking the time to write and share feedback from your stay on Hotels.com. My sincerest apologies for the inconveniences you experienced during your stay at our hotel. Your feedback are always helpful to us and we will take them strongly in consideration about maintenance. I hope you'll give us another opportunity to make things right with you in the future. Sincerely, Pratibha Tamakuwala
2 out of 5
Recommended
by la

needs repair work

Posted Aug 2, 2012 on Hotels.com
hotel staff were delightful and helpful but facility is in desparate need of repairs -- desperate!
Comment from Hotel Management
Jul 27, 2014 by Stella, Hotel Management
Dear La, Thank you for taking the time to write a feedback of your stay on Expedia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We would also like to thank you for the compliment about our hotel staff, we strive to be as helpful and courteous as possible. We remain fully at your service and look forward to the chance of welcoming you back once again to the Econo Lodge.