Ratings based on 1,428 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Had the best weekend

Posted Nov 17, 2014
70 Park Ave is fabulous. It is a cute quaint hotel. The staff was amazing. Everyone was so friendly and always asking if you needed anything. The check in and check out was excellent. Definitely would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn

Birthday Surprise

Posted Nov 17, 2014
Great way to surprise my girlfriend.. I was worried when I was told the system had been down for 6 hours but my room was just what I asked/paid for.. Because of it had been her birthday we were complimented with 4 cocktails to be redeemed at the bar. I am not used to staying in hotels in the city but this was spacious yet cozy with great service. King Premier with wine reception.
3 out of 5
by A verified traveler

Nice location... Terrible customer Service!

Posted Nov 17, 2014
The best part about my experience here was the welcoming doormen. The staff were not friendly and welcoming. The system was down this day for some odd reason and they didn't the status of rooms available. since I booked through a third party I was inconvenienced with a double bed room. It was nothing that they could do I was told. It wasn't entertained because of the fact this was a third party booking. Also the wine reception is a window from 5-6pm which is not previously informed. They make it sound as if your greeted with wine. I have stayed at at least 5 Kimpton hotels and this one was by far the worst! I wouldn't ever stay here again. Horrible first impression and terrible customer service!
3 out of 5
by A verified travelerfrom Norwalk CT

Average hotel with convenient location

Posted Nov 9, 2014
Pros: close to grand central
I booked this hotel for 2 reasons - 1. Location to Grand Central 2. b/c I stay at the Kimpton Allegro every time I visit Chicago and its always great I was somewhat disappointed. The room was small even by NYC standards and HOT! I thought we were going to melt. The thermostat was set to to 60 and still like a sauna. The staff was OK, friendly but didn't go above and beyond. I don't really have anything negative to say but nothing positive either. I live in CT and do frequent overnights in the city. I wouldn't rush back to this hotel.
1 out of 5
by A verified travelerfrom CA

Posted Nov 8, 2014
I left my watch behind and they did not return it. It's unacceptable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Place to stay in New York

Posted Nov 5, 2014
Pros: Expedia
Lovely hotel in an excellent location, walking distance to Grand central station as well as the shopping district. Its about a 20 min walk or subway ride to times square. Lovely area to stay in. Hotel is very clean, beds are heavenly and it even has a free wine hour at 5pm to start your evening off . Staff are so helpful and it has a lovely cafe to get a breakfast snack before going out for the day. I love staying there and will definitely go back, it never disappoints
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, NY

Nice hotel; good neighborhood and close to places.

Posted Nov 3, 2014
I didn't get housekeeping service at all. I know I had my Do Not Disturb sign out only one time. But I never got a follow up or call; nothing.
Comment from Hotel Management
Nov 9, 2014 by Bill Babis, Hotel Management
My sincerest apologies for the speedbump you experienced in terms of service during your stay. I can assure you that it is not a normal occurrence and have passed along your feedback to the housekeeping team. We do ask that you give us or our sister properties another try as we know you will not be disappointed. Kind Regards, Bill B, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

WOnderful boutique experience

Posted Nov 3, 2014
Pros: Great location. Great size. Staff was very helpful
Location: Grand Central station, broadway street ane the theatre district, central park, rockefeller centre, empire state building,macy's, cartier, St. Patricks
Friendly, comfortable, safe, collegial, setting. The rooms on the lower floors with the king beds were the perfect size and were quiet. This was our first trip to New York and we will definitely return and use Kimpton in the future
Comment from Hotel Management
Nov 9, 2014 by Bill Babis, Hotel Management
It was quite enjoyable to read your review! Your first trip will certainly be a strong memory for years to come and we are thrilled you chose Kimpton. All your adjectives describe what we strive to achieve and do hope to see you at this or any of our properties in the future! Warmest, Bill B, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2014
Great location and helpful staff. Nice size room, especially for NYC.
Comment from Hotel Management
Nov 5, 2014 by Bill Babis, Hotel Management
I am glad to hear it! Come back and visit us again, soon! Best, Bill B, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great location

Posted Nov 2, 2014
Had a great stay here, nice and simple, nothing too fancy. A great location with friendly helpful staff.
Comment from Hotel Management
Nov 5, 2014 by Bill Babis, Hotel Management
Great! We are glad overall to hear of your enjoyment. Thank you for mentioning our staff; I am very proud of them and will pass along your sentiments! Hope to see you again soon! Best, Bill B, General Manager