Ratings based on 411 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Poor

Posted Oct 23, 2014
We were sold this room to suit 6 on arrival we were told by reception it only suits 4 therefore we won't be using you again for giving use false information
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Perfect location, easy walking distance to most

Posted Oct 20, 2014
Friendly and helpful staff. Walking distance to Central Park and most places of interest. 2 big supermarkets around the Cnr. Very clean apartment. Perfect for 5+ families. We would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Great location, clean, helpful staff

Posted Oct 20, 2014
Roomier than expected, close to Bloomingdales and restaurants, nice side street location.
4 out of 5
Recommended
for Everyone
by A verified traveler from philA

One night

Posted Oct 10, 2014
A stop over after a show. Very convenient for the Armoury Very spacious room
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Spacious an d comfy

Posted Sep 16, 2014
This hotel was recommended and now we know why. It was close to where we were. Going and the room was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Still great but not quite the hotel it was....

Posted Sep 12, 2014
Pros: Space, facilities in room, location
Cons: Decorate some areas, get back to the service levels of old
Location: Great UES location, quieter on a night but close to subway, accessible for everything.
We have stayed here three times. Rooms continue to be well equipped (and they are HUGE) by NY standards. This visit though wasn't quite as good - communal areas looked a little tatty & the service wasn't quite as good. I wonder whether there has been a change of leadership? Still great but it didn't quite live up to previous visits
5 out of 5
Recommended
for Families
by A verified traveler from London

Comfortable and huge

Posted Sep 6, 2014
Pros: Size of rooms - staff very friendly. High chairs provided, etc.
Cons: Cheaper parking. Table in the room for eating.
Stayed here a couple of nights with wife and 2 kids (1 and 3). What the room lacks in luxuriousness, is more than made up for in space. When you have been out and about all day with young kids, coming back to a huge area is so valuable. Kids put to sleep in the very large bedroom, leaving an equally large living area for my wife and I where we won't disturb the kids. No minibar, but there's a great supermarket round the corner. Location is excellent for if you're spending time in the Upper East Side - easy enough to get downtown if needed. I will definitely be staying here on future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice Hotel - No Frills

Posted Aug 27, 2014
Location: Walk to central park, central park zoo.
We had a single king bed with sofa pull-out, and the room was very spacious. The rooms with 2 queens may be smaller. Room was clean. Hotel is in a nice quiet neighborhood. Lots of restaurants, diners, cafes nearby. Staff is very polite.
3 out of 5
by A verified traveler

Posted Aug 25, 2014
nice enough hotel, but internally noisy... It is odd to be greeted with in-room earplugs.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york, new york

Nice quiet location.

Posted Jul 28, 2014
One night stay. Everything was great. I did have something sent to the hotel prior to getting there and only half of it was actually in the room. I had to go and track down the other box. Very clean. Great for families.