Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to La Guardia

Posted Oct 3, 2014
Location: There is not much of interest to do in the neighborhood.
Very close to the approach runway but the noise level was well controlled, and with the windows closed noise level was minimal. Rooms are very small, a little cramped but well equipped.. Same was true of the bathroom. Everything you needed was there but rather threadbare. Breakfast was very adequate, but the seating was just adequate....small cramped and not conducive to a relaxed time to make plans for the days activity. The staff however attempted to compensate for the physical short comings of the hotel. They were pleasant and appeared to be very willing to help with what they could.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 24, 2014
Had a great experience and what I like the most was that everything was close ,had a gasstation next to the hotel, restaurants and other stores were close by
3 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Close to the airport

Posted Sep 20, 2014
Pros: Close to the airport
Cons: Rooms were too small
Location: Was able to get to subway by bus transportation quickly
Walking distance to transportation , able to get to Manhattan without driving there
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2014
The staff was very helpful. We had not requested the airport pick up prior to arrival. Despite this, the van showed up promptly (in just a few minutes) after we called the hotel.
1 out of 5
by A verified traveler from Canada

Posted Sep 1, 2014
It is not a familly hotel. I didn't like it at all.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Not bad in a pinch

Posted Aug 26, 2014
It was one of the cheaper hotels in the area and we got a deluxe room. It's worth it over the regular rooms. The only issue is on the first floor you hear all the annoying people staying in the halls. Other than that, the staff and room were good.
2 out of 5
by A verified traveler

Disappointed

Posted Aug 24, 2014
Pros: The staff was pleasant
Cons: Cleanliness!
Location: Did not leave room.
Found mold on shower curtain, and a long black hair on the bed.
2 out of 5
by A verified traveler from Austin, Texas

Two Good Things: Close to Airport & Free Shuttle

Posted Aug 14, 2014
Pros: Close to LaGuardia and free shuttle. Period.
Cons: All Personnel.
Location: No places to eat. Nothing to do nearby. But it's near LaGuardia (10-minute trip).
I needed an inexpensive hotel near LaGuardia due to an early morning flight. Cheapest I found was still expensive, and the quality and overall experience would have better matched a rate half what I paid. At arrival, there was no ramp and only 8 steep vertical stairs to lug up two very heavy suitcases and various other luggage (and no offer of help from staff, either). My room was on the third floor and was standard and acceptable -- plenty of room and a king bed that was decent for comfort. The bathroom had an unpleasant odor. Maids on break were screaming dating stories to each other down the hall for so long (30 minutes) I had to walk down there to ask them to be quiet. Their rude reply was that "We're on BREAK!" No apology from the management. There is no place to eat within walking distance except a Dunkin' Donut and a bar down the street with some food like buffalo wings. Upon check out, I wanted to pay for a movie the night before, but the manager said he couldn't do that because he was busy online "auditing." He said "It's about $16.00 or so ..." I wanted an exact amount to pay with credit, and he just shrugged and continued working. I left, stating "Bill me." No reply -- as he diligently worked on that computer. I will make note NEVER to return there nor recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to city feild

Posted Jul 31, 2014
Pros: location and was easy to find it was my first trip to new York, also this hotel had plenty of parking
Cons: nothing
Location: only stayed there to got to ny mets games at citi field and hotel was only 10 minutes away
was only in the room to sleep found the room to be clean and comfortable
1 out of 5
Recommended
by Richard from Virginia

No good for family

Posted Jul 25, 2014 on Hotels.com
Renovation and better price