Ratings based on 829 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom columbia maryland

Clean, friendly folks

Posted Dec 17, 2014
Free bottles water. Close to so much. Friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

loved the aloft experience!

Posted Dec 3, 2014
Pros: modern appearance, layout and finishes of room and bathroom
Cons: more tv channels, hob or showtime or something, or pay per view movies
Location: brooklyn ny
loved the modern layout and finishes of the room! what a nice change from the norm! bartender super nice and helpful. all staff really nice. would have like HBO or something of interest on the tv, channels were limited.
3 out of 5
by A verified traveler

Good location but that's about all.

Posted Dec 2, 2014
The Hotel is decent. Super small rooms with poor control over heating, you were either freezing or sweating. The hotel staff were pleasant and helpful. Towels in the bathrooms were frayed at the edges and pillows were lumpy. The lobby is not nicely apportionedl and could use an upgrade.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

Welkom, vriendelijk, druk

Posted Nov 30, 2014
Pros: Zeer vriendelijk en slagvaardig personeel. Gratis koffie in de ochtend (lobby). Als je je kamer niet laat schoonmaken krijg je een voucher van $ 5.
Cons: Honden zijn helaas welkom in dit hotel. Ze zijn er dus, en ook veel geblaf. Airco blaast te hard in de gym. Lift soms traag.
Location: Winkelstraat Fulton Mall om de hoek. Metrostations ook.
Ik was New York weer eens aan het doorkruisen. Dit hotel leek én bleek een goede - relatief goedkope - uitvalsbasis daarvoor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff was awesome!

Posted Nov 4, 2014
Would stay there again! Very close to the subway and the pub across the street has great wings and service!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brooklyn heights, ny

Posted Nov 2, 2014
Pros: I like the location, the room, the food, the staff.
It was fabulous. We stayed here while renovating our bathroom. It was a welcome go to place for a comfortable bed and great shower. Made the Reno bearable.
4 out of 5
Recommended
for Everyone
by A verified traveler

A Symphony in gray.

Posted Oct 23, 2014
Pros: The desk staff were extremely helpful
Cons: Décor showing signs of wear.
Location: Near the family court
The trendy décor, industrial I suppose, seemed a little depressing to me like the gray rainy exterior. It made for a seamless transition from outside to inside. Of course the weather is not their responsibility. The desk staff was wonderfully helpful. On the strength of the staff my stay was quite positive
4 out of 5
Recommended
for Everyone
by A verified traveler

good location and very helpful staff

Posted Oct 11, 2014
Pros: location
had to add a couple of extra days to my stay and found staff very good
2 out of 5
by A verified traveler

Subpar at the most

Posted Sep 30, 2014
This hotel experience left much to be desired. The staff was extremely inattentive and uninterested. Since there wasn't an ice machine on our floor I went down to the lobby and asked the gentleman behind the desk where I could get some; without even looking up he responded "over there" and pointed behind his back to a cafe area.... To me, a room is a room and you get what you pay for, but hospitality is a must; something that this establishment very well lacks....
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Brooklyn

Posted Sep 29, 2014
Everyone was very pleasant and friendly. The rooms was clean and extremely comfortable.