Ratings based on 1,830 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
76% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Omaha, NE

Very small room with a window AC unit

Posted Aug 19, 2014
Relatively clean and close to everything. But, room was very small and bed was not comfortable.
2 out of 5
by A verified traveler

Posted Aug 16, 2014
Room was the size of a cruise ship room. Air conditioner rattled all night. When someone from another room around us either showered or flushed their toilet it sounded like the walls were coming down. Needless to say, not much sleep while we were there. Location was great. Staff was great.
1 out of 5
by A verified traveler

The bed was like a kids bed

Posted Aug 16, 2014
I hate that hotel and the room was small n the bed was like the one my daughter have
1 out of 5
by A verified traveler from Pa

Stay Away

Posted Aug 15, 2014
Pros: Nothing!
Cons: Everything!
Room is entirely to small, tv is a joke (not that we are on vacation to watch tv but what is is) no place to put your belongings-dresser,night stand. Very poor air condition. Water leaking from above the door to the bathroom. My wife was ready to go out and took one last trip into the bathroom only to be soaked by a waterfall above the bathroom door entrance. In fury she went to the phone to call the staff guess what phone dosent work so she went to the lobby all this time water is still leaking. After staff inspects i ask to see the manager who is in a meeting. Later that day staff at front desk tell us the manager will deduct $50.00 from our bill and get this she tells us the cause was a toilet that overflowed in the room above us this is when we gagged and headed to another motel. Wouldnt stay there again if it was free!!!!!!!!!!!!!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock, tx

Great location, but small

Posted Aug 12, 2014
Friendly staff and great location. Awesome roof access. Room was small, but not too small. Comfy and clean! Older furniture and tv, however I didn't mind because I was out most of the day. Elevators are extremely slow! I felt safe, woke up w no bed bug bites (every traveler's fear that why I mention), and hotel was near subway entrances.
2 out of 5
by A verified traveler from w

Parking is horrible

Posted Aug 11, 2014
Worst possible service was provided by the parking facility! It ultimately ruined my stay
3 out of 5
Recommended
for Everyone
by A verified traveler

Steps from Times Square

Posted Aug 11, 2014
Pros: Location
Cons: Rooms are dated.
Location: Timez Square is blocks away and the Metro is steps from hotel. Numerous dining choices.
Hotel staff was pleasant and check-in and check-out was efficient. The beds were comfortable, but the room was small. If you are looking for basic and convenient this is a good choice. This isn't kid "unfriendly" hotel but isn't geared for young travellers.
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great Times Square Location

Posted Aug 10, 2014
Pros: Location, value, staff.
Location: Broadway Theatres, Times Square, Rockefeller Center.
Short trip to New York and wanted to be near theaters and Times Square. This hotel fit the bill for convenience, cleanliness and value. There was a small problem with the bathtub faucet, but staff did what they could to remedy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy beds

Posted Aug 6, 2014
Beds were awesome, location perfect and staff was mor than helpful. Con's: Wi-Fi wasn't cheap and can only be connected to one device, fridge in room didn't work
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel close to the subway and popular places

Posted Aug 5, 2014
Pros: Location
Cons: The air conditioner was loud and noisy (needs to be replaced)
The hotel is well placed and walking distance to MoMa museum, Rockefeller centre, and many other places.