Ratings based on 3,595 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler

good location---convient parking---nicely appointe

Posted Mar 5, 2015
good location---convenient parking---nicely appointed room room too hot---- 80 degrees upon arrival & turned heat off, but it would not go off & remained 75 degrees for the duration of our stay---was unable to get a/c to work to cool the room----very uncomfortable.... 2 of the 3 elevators were out of service causing congestion & long waiting periods....
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location in ny city.

Posted Mar 4, 2015
Great location. Lovely rooms. Very pleasant staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and clean

Posted Feb 22, 2015
Cons: The only problem we had was with getting hot water for a shower which took quite a awhile, but we were on the 18th floor.
Location: Easy walking distance to public transportation.
We recently stayed at the Bentley for three nights. The room was very comfortable and within easy walking distance of the buses and subway. We did not use the hotel cafe or bar but enjoyed the Ritz Diner a block away on 1st St. I was with my daughter and her two young girls and found our stay to be an excellent value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near my son

Posted Feb 14, 2015
We were supposed to have a king or queen bed but had 2 doubles. This was the only issue
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MILANO

grazioso hotel non distante dal centro

Posted Feb 12, 2015
Pros: La disponibilità del personale che ti aiuta in tutte le tue richieste
Cons: Il servizio extra in camera almeno l'acqua deve essere gratuita
Location: FACILMENTE RAGGIUNGIBILI CON LA METROPOLITANA
hotel non distante da central park raggiungibile in poco più di 20 minuti. Unico lato negativo e che ogni cosa era a pagamento nella stanza dalla bottiglia d'acqua alle cialde per la macchina tipo nespresso persino l'ombrello. nonostante ciò il giudizio finale è positivo perchè il personale e disponibile e cortese.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel located in quiet neighborhood.

Posted Feb 11, 2015
Pros: Location
Cons: Hotel charged for coffee and internet. I felt this was unreasonable.
Enjoyed our stay, bed was very comfortable with great linens. Easy access to bus lines, food, shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
We were in a 2 queen bed room on the 17th floor. Beds were good, bathroom was modern and well-lit. Staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Clean, Simple, Comfortable

Posted Feb 10, 2015
Cons: AC fan should not wake up the dead when in comes on. No fan speed adjustments are available
Clean rooms and bathrooms. Friendly knowledgeable staff, would have scored it higher if Heating system was not so noisy,
3 out of 5
by A verified travelerfrom S.

Nice hotel in NYC

Posted Feb 9, 2015
I didn't like how buttons were missing from the phone in the room, the brown stains on the white towels, the terrible view, or the open shower.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Lots of windows for a great view but cold at night

Posted Feb 9, 2015
Pros: Close proximity to Sloan Kettering.
Cons: Better insulated windows and enclosed shower in the rooms and another eating establishment in the building.
We stayed at the Bentley to be close to Sloan Kettering. The room was clean and very pleasant. The bedding was the best. Loved the down comforter and feather pillows. The drawbacks were the cold air that came in around the windows even with the shades drawn at night. It was so cold that the heaters never shut off at night and the room temp was still cool. The bathroom was wheel chair accessible, including the shower. The shower had no walls only shower curtains that did not reach the floor so the water went all over the bathroom floor when you took a shower. They also charge for everything - $7 for a bottle of water, $38 for a bottle of under $10 red wine. The refrigerator is fully stocked with drinks so you cannot use it. Due to the bad winter weather outside we decided to dine in and had dinner in the roof top restaurant. The views were spectacular! Well worth viewing. The meal was okay (nothing to brag about) and we chose the cheapest entrees on the menu ($38 each). It would be nice if they added another eating establishment to their facility.