Ratings based on 2,771 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Out of town couple

Posted Sep 18, 2014
Pros: Location & bedding.
Cons: Front entrance is on the bridge on-ramp. Drop off & pick up difficult.
Location: Location is perfect for patients of MSKCC & other area hospitals. Walking distance to Grocery store, pharmacy, convenience store and many restaurants.
Check in was fast efficient and friendly. Room had two full-sized beds and was very small. Bath was very small. Shower splashed out onto floor causing need for daily fresh towels. Small fully stocked fridge. Air conditioner musty smelling. Very small closet, 1 armchair with small round table. No desk. Difficult for two people to sit & eat. Unable to roll luggage between dresser and end of bed. Very small room....second part of adjoining room?
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and quiet, yet convenient

Posted Sep 16, 2014
This hotel is fantastic. Comfortable, large rooms compared to other NY hotels. Comfy bed, excellent water pressure and relatively quiet for third floor room.
2 out of 5
by A verified traveler from Toronto, ON

deluxe room was little larger than a broom closet

Posted Sep 9, 2014
Pros: that I was staying there fpr one night only
Cons: larger rooms. at least for the 'deluxe'.
Location: location is good
deluxe room was a little larger than a broom closet. parking attendant wanted to know exact time of departure so he could stack up the cars. not relaxed at all.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Great hotel for a good proce

Posted Sep 8, 2014
We stained there for a week. The good news was that we were upgraded to a suite - comfortable, plenty of room for 2 people. The bad news was the very noisy A/C units in both rooms of the suite. This was to top the street noise, ambulances every 5 min. The rooms are not soundproofed at all. We were able to hear the neighbors sneezing... The bar downstairs was OK but way too expensive - a glass of Souvignion Blanc costs $10. The terrace beside the bar was the only place in the hotel where smokinh is allowed.
4 out of 5
Recommended
for Couples
by A verified traveler from London,UK

Peaceful Haven in New York City

Posted Sep 8, 2014
Pros: I liked the size of our room, our window view of the Queensboro bridge and the location distance from everything.
Cons: Food. The menu options are very poor and the food in the rooftop bar was overly priced with not enough options
Location: Location is great - you are far away from the hustle of midtown but near enough to walk there. Lots to do.
For what we were looking to do in NYC (Holiday mixed in with a little bit of business), our experience was a good one. What I enjoyed the most was the size of our room, our view of the Queensboro bridge from our room and our location. The location is far away from the bustle of midtown but not too far away that you cannot walk there. I don't know if others will relate to this but what I liked the most about this hotel was that the staff were almost invisible. In most hotels you are constantly in conversation with one hotel staff after another, here you feel like you can come and go as you please without anyone talking to you or watching your every move. If you really want to feel the energy of NYC, then book this hotel -from about 4am you can already feel the city awake right from under you, our experience was great. We will be coming back to the Bentley Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Hidden Gem

Posted Sep 7, 2014
Nice location. Within walking distance to shops and restaurants. Staff were very pleasant and accommodating. Room was nice and very clean. Blow dryer was close to salon status, very nice. Bathroom did not have a vent to let out steam. Although, this would not prevent me from staying again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

An ordinary hotel experience

Posted Sep 5, 2014
Pros: It was clean, and the bed was comfortable. The doorman was very solicitous.
Cons: Corridor lighting - very dim, to the point of being creepy on the 8th floor where I stayed. The elevators are also very slow.
Location: I was only there for one night but there are several nice restaurants within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Highly recommended!

Posted Sep 2, 2014
Location: Its about a 10-15 minute to the nearest subway station
We stayed at the Bentley for three nights at the end of August - we had a fantastic time. The staff were very hospitable and, upon request, provided us with a room with an incredible view, overlooking the upper west side. The rooftop bar has spectacular views also of manhattan and the Queensborough Bridge. The beds were super comfy and nicely air conditioned. The staff at reception were very helpful- they let me check my bag in before the check in time (as I arrived at 1 and check in isn't until 3). In particular, the staff from the rooftop restaurant were extremely helpful and friendly- they gave us some great advice on the local area. Overall we had a lovely stay and I would definitely recommend the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Hotel was in a great spot

Posted Sep 2, 2014
It was a good price for what we got. Many attractions are within walking distance. I would stay here again. I am not sure if it is standard for NY but there was no coffee anywhere. You had order from room service. Overall a good experience though.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very good stay.

Posted Sep 2, 2014
Pros: The staff and the view.
Cons: TV
Location: The location is out of the way from the action of the city but we did not mind that. We love walkinbg and you get to do that if you stay here unless y
Overall the hotel is very good. The TV did not get a few important stations and the bed could be more comfy. But its a great place with a great staff.