Ratings based on 3,536 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Very disappointed

Posted Jan 20, 2015
Very disappointed to find that wi-fi was not included in the cost of the room, despite how much they charge for a night stay. Also when I turned on the water in the bathroom for the first time to get a glass of water it came out frankly brown before clearing. Will not stay again or recommend to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at a good price

Posted Jan 20, 2015
I like the Bentley, in a good location. It's a good hotel but not the lux they position themselves as.
4 out of 5
Recommended
for Families
by A verified travelerfrom Upstate NY

Nice hotel. Relatively convenient location.

Posted Jan 19, 2015
Stayed here for a weekend with my wife, twelve year old daughter and nine year old son. The room was a little small, but that's typical for a big city hotel room. It accommodated the four of us without a problem. The hotel was clean. It was an easy walk to Central Park.
4 out of 5
Recommended
for Everyone
by A verified traveler

I was sorry that my saty was only for one night

Posted Jan 18, 2015
Pros: Everything
Cons: Hallway was a bit dark
100 % possitive , the staff the room , the service was very promp, I called maintanace for the heat and they came in less than 5 minutes.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Albuquerque

Posted Jan 16, 2015
Room was small but comfortable. The customer service was excellent. Great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
Hospital closeness was a plus. I think this is enough
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Nice hotel!

Posted Jan 14, 2015
We got there after 3pm the guest reception is great , the overall hotel is pretty much amazing , two recomendations:: First, you should not charge for the use of coffee maker at the room ! Even cheaper hotel provide that for free! , Second, most of the continental breakfast in any hotel are included as well! Rooms are very clean!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gettysburg, PA

Another nice stay.

Posted Jan 12, 2015
Pros: It's location, the staff & the room.
Cons: Install shower doors so the floor doesn't get flooded with every shower.
Location: Four blocks from Memorial-Sloan Kettering Cancer Center.
Convenient, clean & affordable. Great location & easy to get to on the Upper Eastside.
3 out of 5
Recommended
for Families
by A verified traveler

Soweit OK

Posted Jan 11, 2015
Cons: wifi kostenlos
Location: Queensboro Bridge Tramm , Bloomingdales
waren 7 Tage dort ohne Frühstück aber da war ja klar wifi unverschämt teuer, Bier in Rooftop Bar 11 Dollar die wollen wohl durch solche Sachen mehr Profit machen Wände recht dünn Klima/Heizung recht laut , hatten Zimmer im 16 Stock tolle Aussicht
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2015
Pros: Staff responsive, courteous. Cleaning staff superb.
Location: Just fair but served my purpose.
The staff is the best of any hotel. For example, I left a wake up call at 7:30. However I rose early and was down getting coffee at the time. Since I did not respond to the wake up call a staff member was dispatched to my room to see if I was "oversleeping" or something was wrong when I did not answer the phone when I was suppose to.