Ratings based on 2,894 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Nov 24, 2014
Location: awful location.
came by my car. never again for this hotel. parking was all the way around the block. outside walking only.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Perfect for our needs

Posted Nov 24, 2014
Pros: Location, friendly staff, great views of the city, nice comfortable room
My husband was scheduled for surgery at the Hospital for Special Surgery. The Hotel Bentley was a perfect choice for the three nights I needed to be in the city. Eight shorts blocks away, the hotel became a needed retreat after stressful days. Clean comfortable room, a friendly available staff, and a gorgeous view of the East river and the Queensboro bridge. I could not have been more pleased with the accommodations.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom philly

Nice hotel, I would go back.

Posted Nov 22, 2014
Enjoyed our stay ! Close to subway. The Starbucks coffee in the lobby in the morning was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

First time in New York so reception staff were ver

Posted Nov 20, 2014
Cons: The bar could be a bit bigger!
Bentley was well positioned and General Manager ensured that our 2 rooms were next to each other and afforded us wonderful views over the river. So thank you for excellent service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for Upper East Side

Posted Nov 19, 2014
Pros: Location, staff
Cons: Free coffee in the room for the morning
Location: We had specific business in the area and friends nearby so we didn't do a lot of other things. There are lots of restaurants in the area.
We had a great experience at this hotel. The actually checked in before we arrived. Staff were exceptionally responsive and pleasant. Walls were a little thin for our room location, but maybe that is to be expected. Location was very convenient to our needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Upper east side

Posted Nov 17, 2014
Pros: Comfortable and friendly
Cons: Free wifi
Location: Close enough to Starbucks to get that cup of joe and free wifi you were hoping for at the hotel.
The hotel is lovely. The check in agent gave us a free upgrade, just to be nice! The room was clean and comfortable.The location was great for us because we were visiting family right around the corner.If you want to be near times square this is not the location for you. The only disappointing thing is that they nickle and dime you abit. There is no free wi-fi or coffee. Bring a pod from home for the Kuerig or pay $.2.50 for one of their's
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel

Posted Nov 15, 2014
Super friendly staff and clean hotel. Excellent experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston MA

Nice, non-tourist area

Posted Nov 12, 2014
Pros: The price and cleanliness.
Location: Ritz Diner, Bloomingdales, Lex Ave, 2nd Ave Restaurants
Great location away from the ugly tourists in Times Square. Feel like a New Yorker in this residential area and the views of the East River are spectacular.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Nov 12, 2014
Nice hotel. Staff was friendly, but lots of construction noise across the street made for a tough night's sleep. The hotel is at least kind enough to supply earplugs in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
Good hotel, bed was a bit hard for my comfort but everything else was nice, clean, and comfortable.