Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jul 26, 2014
Average hotel - was not located in the best neighborhood (arrived at around 5:30pm & person from shop next door was standing outside with friends & blasting his boombox) but price was economical. Carpeting in room seemed old and could hear the trains go by at night. Stayed there to attend show at Barclay's Center but was still a $10-12 cab fare from the subway station on Atlantic Street even though hotel was located on same street. Staff was helpful & nice.
3 out of 5
by A verified traveler from London, UK

Best Western Plus - nice hotel, terrible location

Posted Jul 26, 2014
Pros: Great staff, close to subway.
Cons: Bigger room, quieter a/c & maybe quadruple glazing !
Location: Nothing within walking distance of hotel, but only 5 minute walk to subway. Great Mexican Restaurant 5 minute taxi ride away at 491 Atlantic.
Once inside the hotel its just the same as every other Best Western, friendly helpful staff, clean & good facilities. BUT, the room was tiny, we are a family of 4 and we squeezed into a room with barely room for 2 (small) double beds. The hotel directly overlooks a main road and train line, very noisy in spite of triple glazing. Also not a great neighbourhood, not unsafe, but seemed to be mainly car body shops & other similar units. Parking in local garage for $15 was OK. Only 5 minute walk to subway so easy to escape to somewhere nice.
5 out of 5
for Everyone
by A verified traveler from Richmond, VA

Very close to the Barclay Center

Posted Jul 22, 2014
Pros: Staff very friendly, clean facility
Cons: Parking
Location: Barclay Center is nearby. The LIE train and METRO subway are within walking distance. I walked a few blocks to take to the "A" train into NYC
Hotel staff is excellent, Facilities inside are excellent. If you are driving, they only have about 7 spaces for parking. So, you would have to park on a side street and walk. I would say that was the biggest negative. Outside of that, the hotel itself and staff made up for it.
5 out of 5
for Everyone
by A verified traveler from DC

Nice hotel. Staff is very friendly & helpful.

Posted Jul 8, 2014
Greeted warmly each day. Staff was courteous & helpful. Room was nice & comfortable. Hotel location is convenient. Would stay again.
5 out of 5
for Couples
by A verified traveler

The staff was excellent. The hotel was very clean.

Posted Jun 18, 2014
Pros: The clean rooms and the hotel staff.
Cons: Don't know.
Location: Too many things to do near by.
It was hard for me to find. The people were very nice.
2 out of 5
by A verified traveler from Pennsylvania

Brooklyn Bad Side

Posted Jun 16, 2014
Pros: Room was nice and a good size for New York City. Bed was quite comfortable. Nice tv, refrigerator, microwave, etc.
Cons: There is not any parking at this hotel and the nearby parking garage was always full.
Location: Nothing to do nearby. No restaurants, shops, etc. The area is scary. Closed businesses and lots of graffiti and garbage in the area.
As a frequent Brooklyn visitor, I was looking forward to staying at this hotel but found that the area where the hotel is located is nasty. I understand the parking limitations in NYC but this hotel has no parking despite what the hotel web site and hotel staff tell you. There are a total of 10 spaces for hotel guests. Those were always taken. The staff directed us to a parking garage nearby and it was always full plus it wasn't a place where I would want to leave my car. We drove around for 45 minutes one night looking for a place to park. We found a spot in a neighborhood several blocks away. Around this hotel there was nothing to walk to and there is a very busy multi-lane highway in front as well long vacant businesses. We brought our bicycles and the staff was very accommodating and stored our bikes for us. I appreciate their kindness. Next visit, I'll go back to the near by Holiday Inn Express where the staff helped us find parking for our car.
3 out of 5
by A verified traveler

It was ok

Posted Jun 12, 2014
The soap was open and trash was in the garbage can. I had two double beds and there was a small stain on the sheets of one of the beds so I slept in the other. There was also hair in the sink.
3 out of 5
by A verified traveler

Arena Hotel is not near arena

Posted May 23, 2014
Location: Applebees was 3 blocks away. That appeared to be the only sit-down restaurant I could find.
I thought the hotel would be within a block of the Barclay Center but was disappointed to hear that it was almost 2 miles away. The area had lots of graffiti-painted buildings.
2 out of 5
by Jimstual from Rochester NY

Hotel OK, but location is terrible!

Posted May 19, 2014
Pros: Rooms were fine and clean. Staff very accommodating, and the breakfast was much better than normal free continental breakfasts. Good food.
Cons: New location , but of course that can't happen
Location: Terrible, and nothing to do except take a train out of area.
In the middle of a industrial area, in a rough section of Brooklyn. Elevated Rail across street, and close to a medical facility. with Sirens and Trains all night long. Hotel is over priced for the location. noise made the room comfort poor. Limited free off street parking,but not guaranteed that you will have a spot.
4 out of 5
for Everyone
by A verified traveler

Easy access to start of Brooklyn Half Marathon

Posted May 18, 2014
Rooms are a bit small but very clean and comfortable with a fridge and microwave. Parking very limited but I was offered a spot on the sidewalk right in front of the hotel because the staff saw it was raining and I would have had to park in a lot a block away.