Ratings based on 382 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointing

Posted Oct 13, 2014
Poor breakfast facility, small room, pathetic fitness facility, hotel in need of a lick of paint, expensive for what it was.........however staff .. Friendly and helpful
3 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn new york

Hotel easy to get to Manhattan right near subway

Posted Oct 7, 2014
Pros: The fact it was close to a subway station. Wifi was good and rooms very clean.
Cons: The breakfast room not enough room for guests to eat their breakfast and hanging around waiting for people to finish is uncomfortable.
Location: There is a supermarket next door and a couple of fast food takeaways. Didn't see much else as didn't venture out after a long day in Manhattan
Hotel was right near a subway station which made getting into Manhattan so easy with frequent trains using the r line. Hotel room on the small side 2 double beds which gave little room to move for 3 or more people. Room was very clean and tidy though. Reception staff a mixture of helpful and not so helpful. Breakfast here is where the hotel let's itself down. Yes a "free" breakfast but room so tiny with hardly anywhere to sit. It doesn't matter what time you get to breakfast if the hotel is full then you have no where to sit We even had to eat standing up in the lobby as there was no room in the end we took our breakfast to our room which was fine if you don't mind sitting on your bed!! That said the food, bacon, sausage and scrambled egg with cakes, bagels, fruit and toast with plenty of jams, honey etc and a waffle machine was good. WiFi very good and the mini cards for attractions gave you some ideas where to go just make sure they are in date!
3 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

cramped

Posted Oct 4, 2014
Pros: The room was attractive; the bathroom was quite nice.
Cons: Lighting, pillows, fan in bathroom did not work, chair did not work
Location: The neighborhood was iffy.
The hotel is decent, but for the price not a great deal. The room was so cramped that it was impossible for 2 people to walk around. The queen bed is against one wall. On either side there is probably not more that 18" and in front maybe 2 feet between the foot of the bed and the wardrobe and desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2014
It was good overall but the elevator broke down which was inconvinient the staff a bitt arrogant but proffessional everything else was good
3 out of 5
Recommended
for Everyone
by A verified traveler

Great access to the underground...adequate stay.

Posted Aug 31, 2014
Pros: Close access to the underground, generally a pleasant location.
Cons: Breakfast!!!!!!
Location: Great access to Manhattan and all attractions.
The room was adequate, aside from only having double beds. The worst problem is the breakfast seating capacity...a small serving room with crowded access to the food and only three tables, and a room around the corner (former office?) with six small tables and not enough chairs to seat 3-4 at all tables. This is ridiculous for a 10-story hotel that seems to have many large touring groups coming through. Tables could at least be set up in the lobby during the breakfast hours.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great for the Subway

Posted Aug 27, 2014
Booked at the last moment. Family room was fine. Next to subway so great for Manhattan & Coney Island. Only draw back was lack of seating for breakfast. Would use again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington,dc

Convienient location

Posted Aug 18, 2014
Pros: Good location for Brooklyn and lower Manhattan.
Cons: Staff could be better versed in giving directions or at least be able to pull up directions on the computer.
Picked this hotel because we were attending a wedding in Brooklyn. The location was easy to find and it was only about 15 minutes driving time to the wedding location. Room was small but it was very clean. The free breakfast according to my husband was good but the area was small. Free parking was a plus but spaces were limited. It was close to a subway. There bad experience we had with the staff was when we called for directions back to the hotel and no one could give us driving directions. Overall it was a pleasant stay and we would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, Wi

Posted Aug 14, 2014
Very nice hotel. Parking is convenient and affordable. The decor of the Hotel is great. The room was very clean and comfortable. Breakfast was really good. Right on subway line. Lots of shops and restaurants close by.
2 out of 5
by A verified traveler from Virginia

Close to different services

Posted Aug 11, 2014
Pros: close to subway
Cons: Tje blond male at front desk should try to get off his high horse. Respect clients
Staff at Front desk not too polite. Room very very narrow
5 out of 5
Recommended
for Students
by A verified traveler from London

Cheap, accessible, clean

Posted Aug 4, 2014
Pros: Staff, cleanliness, value for money
Stayed for 3 nights in Brooklyn, wasn't looking for anything fancy. The staff were very friendly and the rooms were great value.