Ratings based on 2,135 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 22, 2015
Pros: The room was huge and had windows on two sides. Amazing for NYC.
Cons: Seedy block.
Location: Good central location.
Handy spot for visiting the village or anything else.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Great hotel

Posted Mar 19, 2015
Loved this hotel, massive room, so clean with comfy beds. Gorgeous food at breakfast and great views. Very lovely, helpful staff and great location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Hôtel bien situé dans manhattan

Posted Mar 15, 2015
Hôtel bien situé mais literie très molle et chambre sur la rue bruyante. Salle de petit déjeuner trop petite mais on peut le prendre dans la chambre. Personnel très agréable à l'écoute et chambre propre
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Always an exceptional stay.

Posted Mar 12, 2015
Pros: Centrally located, close to subway on 28th. Super comfy beds and fresh coffee and bagels in the morning.
Cons: The temperature had warmed up outside and the interior halls were a bit warm. luckily the A/C fan cooled off the room.
Location: Gramercy Theatre, Eataly, Empire State building and Hill Country BBQ all in walking distance.
Check in and out process is quick and efficient. Always a smile at the door.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ypsilanti, MI

Broadway Plaza

Posted Mar 3, 2015
Pros: Location, Price and Customer service!
The customer service was awesome. THe hotel was clean and enjoyable.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Ok there's no heat in the rooms well.

Posted Mar 2, 2015
Well was good. Then come to find out hotel controls heat in the rooms. I called down was asking me if I wanted a heater. That told me there's a problem that not being taking care of. Then I was in room 1201 that was a great room . And my next day I stand in room 1301 omg this room was so small I felt I was in a closet. My first time and I asked front desk about the room they said is was small then 1201 and they was very wrong. 1301 is super small I'll never stay at this hotel again sorry. .. My biggest thing is we are in NYC and it's very cold and then room 1301 omg never again!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Last Minute

Posted Mar 1, 2015
We booked the hotel very last minute. The staff was very friendly, the room was spacious and the bathroom was very large. The room was also tidy and comfortable. They have breakfast in the morning. It was not that much stuff but enough to get you through the day. It was also close to train stations which is good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice clean but older. Small. Can't control temp

Posted Feb 25, 2015
Hotel was ok. Small but clean. Dated, no frills. Quick business stay was ok but not w family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff, great room, typical broadway-hotel

Posted Feb 13, 2015
First thing you notice when making your way in: The staff - compared to ny standard, they even deserve the term "excellent". Very helpful and friendly concierge(s) plus doorman. The hotel itself is not as fancy as expected, but totally alright. Breakfast is perfect for the sweet tooth, but nothing more - bagels plus cream cheese, pastries and some drinks (coffee/orange juice), that's it. Still a good bargain if you don't want to spend 10-20 dollar each morning in a diner. Our room was extremely nicely decorated and furnished, clean, with a great view (both sides!), quite new. Minus: If you book via expedia, wifi is NOT complimentary and quite pricey (around 10/24h). Microwave/tea- and coffee making facilities would fit the 4star-standard even better (there is a coffee-station in the breakfast room, but the good Starbucks-blend is limited to breakfast times only). All in all a more than average Broadway hotel, quite small, with nice staff and a fantastic room.
4 out of 5
Recommended
for Everyone
by A verified traveler

goed hotel voor citytrip

Posted Feb 11, 2015
nette kamers, heel goed bed, vlakbij metrohalte, restaurants in de buurt.