Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified traveler
The hotel is ok for the price in New York.Posted Mar 3, 2014
Thank you Expedia for accommodating last minute change in itinerary.
for Studentsby A verified traveler
The price and location are the big drawsePosted Feb 7, 2014
It's the usual experience - have stayed here at least a dozen times. The rooms re clean and very basic. The location is terrific. I am always satisfied.
for Studentsby A verified traveler
Crazy!Posted Jan 29, 2014
This is not a common place. If you are looking for the La Quinta-all-the-same style hotel, you are in the wrong place. The hotel is kind of an art work itself, with rooms and walls and shower decorated and painted with really cool street art. It is also very cheap. Good for youngsters!
for Everyoneby Dennis from Bury, England
Good for the price and central locationPosted Jan 28, 2014
Pros: Excellent price and good location.
Location: Fitzgerald's Pub round the corner on 3rd
Very friendly welcome once I arrived. New York was in the middle of a mini ice ages at the time but there was plently of extra sheets available and a little oil radiator in the room with made it nice to come back to after a cold night in the city. I was offered a choice of rooms and I went for one just of the lobby which sometimes was a little noisy but nothing too bad.
for Everyoneby A verified traveler
UniquePosted Jan 17, 2014
Pros: The art painted on the walls was nice and unique and it went well with the age of the building, and the staff was very nice and accommodating.
Cons: Needs new doors and locks and the floors need repair. They only provided sheets on the beds with no blankets. Should not have to ask for a blanket.
Location: Pretty close to Times Square and in a decent area.
NO ELEVATOR!!!- If you have more than a back pack size bag you have to carry it up a flight of stairs just to get to the lobby. The place looks a little shady from the outside and somewhat on the inside. The room I had, had no TV, I am assuming none do, but I was only in 1 room, so I don't know. The building is super old and it looks like they still use the original doors and original of a lot of things. It doesn't look like it has ever really been majorly renovated or repaired. You can see the beams in the walls, where it looks like they are starting to come through, and the floors are uneven. The room I stayed in had a toilet that constantly made water noise, it probably just needs something new in the tank to keep the water from constantly running through. You can also hear outside noise really well, so if you are a light sleeper you may have issues. They use actual keys as well as providing a pad lock as you leave for the day and also a key to get back into the building. Knowing that the door to the outside remains locked also shows they are taking extra security measures for their guests. This is not to say no one should stay here. It's more like this hotel is for certain types of personalities. I was thankful I had only booked for 1 night because I don't think I would want to stay any more than that. Good place for artsy type people and people who enjoy unique places.
by A verified traveler
The worst experience I ever hadPosted Dec 17, 2013
Pros: It would be the last hotel I could recommend in the world
I should say that the stay in Carlton Hotel is the worst experience I ever have had in my life. The hotel is just like a warehouse with near-collapsing ladder and doors. The facility is in poor condition and I could never believe, there is no elevator in a six-floor hotel! I was arranged in a room at 5th floor and I took all my baggage through staircases.
for Everyoneby ryan from vermont
Cool place nice people no heatPosted Dec 9, 2013
Cons: Heat in each room
Location: Excellent location
I really want to like this hotel the inside is very unique and the location and staff are both good, but my girlfriend and I stayed there in December and there was no heat in our room and one of the windows was even stightly open and wouldn't close tight, we only stayed one night and got a bunch of extra blankets from the lobby so that we weren't too cold to sleep. I would definitely stay here again, but probably only in the summer.
for Everyoneby Maynard from La Grande OR
Posted Nov 16, 2013
Pros: Paintings on the walls, low key atmosphere
Cons: Bathroom light switches were hard to find
Location: Nice gramercy neighborhood, right next to Baruch Univ.
by Monica from Canada
This is not a hotel. Rather a hostel, a bad one.Posted Oct 27, 2013
Cons: Everything. This place is a shame for Expedia. Something like this should not be allowed to operate. Squalid conditions. Should be closed down.
Location: Quite central, close to Penn Station, but the neighborhood didn't seem too inviting. Things to do? I didn't dare go out in the streets in the evening.
I would start by saying that the paintings on the walls, in rooms and hallways, represent animals mating, in different obnoxious positions. The air conditioning units are fixed in the window frame, and that particular panel has no glass. So, imagine how safe that feels when there is a soft plastic cover in the window instead of glass. No toilet in the rooms, but a shared toilet and a shared shower in the hallways. The toilet was in no working condition - it was plugged and I could hardly use it. The lock on the room door was so shabby... A push or a kick and the door would have gone flying off the hinges. If I wanted to leave my room for the evening (or the day) I was given a lock so I cold lock it on the outside. No phone, no TV - that would have been a luxury, considering the entire environment. This place should not have a licence to operate. Whether it is Expedia or some other company, someone needs to perform a major check up and clean up of this place. Shabby, to say the least. Plus, I wonder if this is not a brothel of some sorts. There is a college in the neighborhood and some of the young people I saw seemed to be there for a certain purpose...
for Personal Eventby Glenn from Michigan
Carlton ArmsPosted Sep 24, 2013 on Hotels.com
I enjoyed the hotel. It was pretty funky. Each room was painted differently and the halls were all painted up by artists. It was like a fun house. The noise in the hall was too noticeable though.