Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
78% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
2.4 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Terrible

Posted Mar 16, 2014
When i came here there wasn't no water!! The room is terrible, bed and pillows are old and very bad. Every day that i try to use the shower the water was not working or stopped in the middle and it didn't come back!! When you enter this hotel, you leave a first class country to enter the worst third row country you'll ever see. Come and visit it.
3 out of 5
by Sheri from Pleasantville

LOWER YOUR EXPECTATIONS....enjoy your stay!

Posted Mar 11, 2014
Pros: It was neat to "explore" the different floors and room motifs. It was not too expensive. Has a lot of "history". Not a bad area of New York City.
Cons: NO hot water, bed was NOT comfortable, NO blankets, NO mirror or sink in bathroom, toilet leaked all over floor, room was HOT(radiator). Fire trap!
Location: Not a bad area, working class neighborhood, nearby cafes, restaurants, bars, coffee shops, right next to Barruch College. Walking distance to subway.
We were looking for affordable accommodations in Manhattan...not easy to find. The Carlton Arms fits that description, BUT... don't expect anything resembling a "normal" hotel. If you look up ECLECTIC in the dictionary, you will see a picture of this place. This is quite an old building with each floor and room decorated differently. We had a room with 2 twin beds and private bathroom...not all rooms have bathrooms. Each floor has a community bathroom and shower, like a hostel. Two (friendly) cats roam free in the building. This place is old, dirty and WEIRD! We never felt unsafe in the neighborhood. If you know what you are getting yourself into, it's tolerable. STAYING HERE IS AN EXPERIENCE! It will give you a good story to tell your friends. . Stayed a couple nights...lived to tell about it.
3 out of 5
by A verified traveler

The hotel is ok for the price in New York.

Posted Mar 3, 2014
Thank you Expedia for accommodating last minute change in itinerary.
4 out of 5
Recommended
for Students
by A verified traveler

The price and location are the big drawse

Posted Feb 7, 2014
It's the usual experience - have stayed here at least a dozen times. The rooms re clean and very basic. The location is terrific. I am always satisfied.
4 out of 5
Recommended
for Students
by A verified traveler

Crazy!

Posted Jan 29, 2014
This is not a common place. If you are looking for the La Quinta-all-the-same style hotel, you are in the wrong place. The hotel is kind of an art work itself, with rooms and walls and shower decorated and painted with really cool street art. It is also very cheap. Good for youngsters!
4 out of 5
Recommended
for Everyone
by Dennis from Bury, England

Good for the price and central location

Posted Jan 28, 2014
Pros: Excellent price and good location.
Location: Fitzgerald's Pub round the corner on 3rd
Very friendly welcome once I arrived. New York was in the middle of a mini ice ages at the time but there was plently of extra sheets available and a little oil radiator in the room with made it nice to come back to after a cold night in the city. I was offered a choice of rooms and I went for one just of the lobby which sometimes was a little noisy but nothing too bad.
2 out of 5
Recommended
for Everyone
by A verified traveler

Unique

Posted Jan 17, 2014
Pros: The art painted on the walls was nice and unique and it went well with the age of the building, and the staff was very nice and accommodating.
Cons: Needs new doors and locks and the floors need repair. They only provided sheets on the beds with no blankets. Should not have to ask for a blanket.
Location: Pretty close to Times Square and in a decent area.
NO ELEVATOR!!!- If you have more than a back pack size bag you have to carry it up a flight of stairs just to get to the lobby. The place looks a little shady from the outside and somewhat on the inside. The room I had, had no TV, I am assuming none do, but I was only in 1 room, so I don't know. The building is super old and it looks like they still use the original doors and original of a lot of things. It doesn't look like it has ever really been majorly renovated or repaired. You can see the beams in the walls, where it looks like they are starting to come through, and the floors are uneven. The room I stayed in had a toilet that constantly made water noise, it probably just needs something new in the tank to keep the water from constantly running through. You can also hear outside noise really well, so if you are a light sleeper you may have issues. They use actual keys as well as providing a pad lock as you leave for the day and also a key to get back into the building. Knowing that the door to the outside remains locked also shows they are taking extra security measures for their guests. This is not to say no one should stay here. It's more like this hotel is for certain types of personalities. I was thankful I had only booked for 1 night because I don't think I would want to stay any more than that. Good place for artsy type people and people who enjoy unique places.
1 out of 5
by A verified traveler

The worst experience I ever had

Posted Dec 17, 2013
Pros: It would be the last hotel I could recommend in the world
I should say that the stay in Carlton Hotel is the worst experience I ever have had in my life. The hotel is just like a warehouse with near-collapsing ladder and doors. The facility is in poor condition and I could never believe, there is no elevator in a six-floor hotel! I was arranged in a room at 5th floor and I took all my baggage through staircases.
3 out of 5
Recommended
for Business Travelers
by NYC Visitor from NYC

Budget hotel with a flair

Posted Dec 14, 2013 on Hotels.com
The staff greeted me when I arrived and was very friendly and allowed me to choose a room from those available. The decor is very unique with various themes but is run down. Location is excellent. It is a quiet block and I could not even hear the bar below from my room above. Needs new beds or foamies to soften the springs of the mattress. The price on hotels own website was significantly cheaper than the one I got on this site, almost three times cheaper.
3 out of 5
Recommended
for Everyone
by ryan from vermont

Cool place nice people no heat

Posted Dec 9, 2013
Cons: Heat in each room
Location: Excellent location
I really want to like this hotel the inside is very unique and the location and staff are both good, but my girlfriend and I stayed there in December and there was no heat in our room and one of the windows was even stightly open and wouldn't close tight, we only stayed one night and got a bunch of extra blankets from the lobby so that we weren't too cold to sleep. I would definitely stay here again, but probably only in the summer.