Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham

Brilliant

Posted May 25, 2015
Great position. Lovely staff. Free wine in the evening. Go for it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Quintessential NYC experience

Posted May 14, 2015
Pros: Everything. It had character, was friendly, well situated, and clean. We liked the free breakfast and the cheese and wine at 5pm too!
Cons: Nothing.
Location: It was right next to Times Square and withing walking distance of the Empire State building, Central Park, the Chrysler building, Fifth Avenue etc.
This is a lovely hotel which is extremely well situated and has very helpful staff who really seem to take apride in their hotel. We had a wonderful experience here and will certainly be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Best Hotel, best location to Times Square

Posted May 11, 2015
Pros: Everything.
Cons: Doesn't need any improvement.
Location: It was very central in New York, we walked to a lot of the main things, Empire State Buildimg, Rockefeller Centre, Madam Tussauds and just out the fro
This was an excellent hotel, we couldn't have been happier. The staff could not be more helpful. I would recommend it to everyone.
5 out of 5
Recommended
for Couples
by A verified travelerfrom South Africa

Welcoming and convenient.

Posted May 5, 2015
Pros: Everything!
Location: Around the corner from Broadway and all it has to offer
Our stay at Casablanca exceeded our expectations. Situated within easy walking distance of everything we wanted. Staff very welcoming and helpful, without exception. The light breakfast is well presented and the evening cheese and wine, was certainly a hit for us. The room was spacious with a very large bathroom, with all the amenities and towels to satisfy the fussiest of guests.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Broadway visit

Posted Apr 30, 2015
Location: Times Square, Broadway theatre
Husband and I went to NYC to see our daughter debut in a Broadway play. The hotel was walking distance (a few blocks away) from Broadway theatres. and Times Square. The hotel had a lovely European flair to it, the room, the ambiance, the diversityof the staff who worked there. Hotel had a "café" on 2nd floor with coffee, tea, water and snacks available 24 hours, continental breakfast and happy hour. We loved all of this but we have to mention that the THE CUSTOMER SERVICE OF THE STAFF could not be beat. Highly recommend. Will stay again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Upstate NY

Great hotel near theatre

Posted Apr 23, 2015
Pros: Staff, amenities in room, location
Cons: Nothing
Location: Heart of theatre district and Times Square. You can walk everywhere
Hotel staff was very accommodating. Complimentary breakfast was great and afternoon cookies and evening wine & cheese was an added bonus. Room was very nice size and laid out very well for a NYC hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Devon, UK

Very relaxing

Posted Apr 17, 2015
Calm, relaxing and friendly atmosphere in the heart of a very busy city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Excellent location right on Times Square

Posted Apr 7, 2015
Pros: Great value for money considering the complimentary services
Cons: Breakfast got a bit crowded once or twice though the dining lounge could not really accommodate more furniture.
Location: Times Square is an excellent, central point for exploring NYC. Grayline bus co. and the Marriott revolving restaurant are very close to the hotel.
We had a very comfortable and enjoyable stay. All the staff were very obliging and helpful. The room was very comfortable and well-equipped. The provision of hot drinks, fruit and pastries 24/ 7 was fantastic. Breakfasts and cheese and wine receptions were also very good
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Very nice hotel , in the heart of Times Square

Posted Apr 4, 2015
Enjoyed my stay at Casablanca , Superb location , great facilities , friendly staff - brilliant
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hinsdale, il

Family Trip

Posted Apr 4, 2015
Pros: Their is nothing to not like. The staff, the rooms, the location, the breakfast{ and the wonderful ladies who wait on you} everyone there really cares
Cons: Nothing, please do not change.
Location: Times Square right out your door, and everything within walking or cab distance.
Best Hotel in NYC for the money. From the minute you check in, to Rick's cafe to every time you leave or enter, to check out, a top class establishment. It is my new favorite hotel in NYC, and a must stay for everyone.